Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Client Growth Lead - Cybersecurity Services
Company: IBM
Location: Ciudad Autónoma De Buenos Aires, AR
Posted Dec 10, 2025
IBM Consulting offers career growth through client collaboration, innovation in hybrid cloud and AI, and strategic partnerships. The role involves consultative sales, cybersecurity expertise, and networking to drive business success.
Business Analyst in Banking sector (French speaking) (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 10, 2025
This role involves working with clients to drive innovation and career growth, requiring technical expertise and collaboration skills. The position emphasizes long-term relationships, global collaboration, and professional development opportunities within IBM's ecosystem.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Coimbatore, IN
Posted Dec 10, 2025
This job description outlines a role in IBM's consulting delivery centers, requiring technical expertise in SAP CPI, configuration management, communication skills, and experience with software development and testing. It specifies educational qualifications and preferred qualifications for candidates.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes a career opportunity at IBM Consulting focusing on collaboration with global clients, digital transformation, and career growth. It highlights roles in recruitment, process analysis, and innovation within a supportive ecosystem.
Technical Support Professional
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This job description outlines a remote support engineer role requiring expertise in Linux storage systems, Kubernetes, and Ceph/OpenShift technologies. Responsibilities include providing technical support to enterprise customers, collaborating with engineers to develop solutions, contributing to knowledge bases, and ensuring customer satisfaction through effective communication and problem-solving. The position emphasizes teamwork, troubleshooting skills, and experience with specific technologies.
Package Consultant-SAP Commerce
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes an entry-level IBM Consulting role focused on delivering technical expertise and innovative solutions for clients. It highlights collaboration with global clients, working in IBM's delivery centers, and responsibilities involving package implementation, data modeling, and cloud technologies. The position requires a bachelor's degree and specific technical skills in data warehousing and cloud integration.
Application Consultant-DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 10, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities to drive impactful solutions through agile frameworks and advanced technology platforms.
Learning Facilitator, L & K Faculty Shared Services
Company: IBM
Location: Mexico City, MX
Posted Dec 10, 2025
This job posting outlines a faculty position requiring expertise in delivering IBM Consulting Partner & Professional Development programs globally. The role involves training, collaboration with development teams, and a two-year commitment with classroom delivery and coaching responsibilities. Qualifications include consulting experience, facilitation skills, and knowledge of IBM strategies.
DevOps Cloud Engineer
Company: IBM
Location: Kochi, IN
Posted Dec 10, 2025
This job description outlines the role of a DevOps Cloud Engineer, detailing responsibilities such as designing cloud infrastructure, implementing automation tools, and maintaining CI/CD pipelines. It specifies required skills in AWS, Terraform, Kubernetes, and certifications, while emphasizing collaboration with development teams and on-call availability.
Customer Success Engineer
Company: IBM
Location: CORAL GABLES, US
Posted Dec 10, 2025
This text describes a career opportunity at IBM Software focusing on customer success engineering roles. It highlights the team's expertise in transforming customer challenges into industry-leading solutions, emphasizing cloud-native AI-powered software development. The role involves managing infrastructure and security lifecycle, driving customer adoption of HashiCorp tools, and ensuring timely renewals. Requirements include technical expertise in cloud and DevOps, strong communication skills, and experience with HashiCorp tooling.
System Services Representatives- Houston, TX
Company: IBM
Location: Houston, US
Posted Dec 10, 2025
This job description outlines the role of an IBM System Services Representative, requiring technical support, client interaction, travel, and specific skills in IT systems and problem-solving. It details responsibilities, requirements, and physical demands of the field-based position.
Software Engineer - Open Search
Company: IBM
Location: Bellevue, US
Posted Dec 10, 2025
This text promotes an exciting software engineering role at IBM, emphasizing innovation, collaboration with open-source projects, and career growth opportunities. It highlights the chance to work on cutting-edge AI-powered cloud-native solutions and contribute to impactful technologies.