Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
SAP HANA SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with clients on SAP solutions, emphasizing innovation, professional growth, and impactful projects within IBM's ecosystem.
Technical Support Representative (Tester)
Company: IBM
Location: Kaohsiung, TW
Posted Dec 09, 2025
This role involves collaborating with clients on system testing and innovation, offering growth opportunities in a supportive environment with emphasis on technical expertise and remote collaboration.
Application Architect
Company: IBM
Location: Ottawa, CA
Posted Dec 09, 2025
This job description outlines the role of an Application Architect at IBM Consulting, emphasizing collaboration with clients, technical expertise in cloud and AI technologies, and requirements for education, clearances, and programming skills. It details responsibilities, preferred qualifications, and work environment expectations.
Package Consultant-SAP SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a senior SAP Consultant role at IBM Consulting, focusing on delivering technical expertise and innovative solutions to clients. Responsibilities include strategic SAP solution design, comprehensive delivery, and collaboration with clients. Requirements include extensive SAP experience, specific technical skills, and educational qualifications.
Customer Success Manager Architect (Campus)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves helping clients maximize IBM product value through strategic advisory and collaboration, offering career growth and impactful work in a supportive environment.
Application Developer-zOS
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation through technical expertise and global collaboration. The role involves developing mainframe applications, working with clients, and contributing to strategic technology adoption in a professional environment.
AI Specialist – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's AI Specialist role focuses on collaborative innovation, client-centric AI solutions, and career growth through technology and teamwork.
Werkstudent - IT Security / SAP Security (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in a global consulting organization's Security Leadership Team, offering strategic and administrative support, career advancement opportunities, and collaboration in innovative projects across public and private sectors. It emphasizes technical expertise, consulting experience, and bilingual proficiency.
Lead Logic Design - CORE EXE (VSU) Unit
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a Hardware Engineer role at IBM Systems Lab involving quantum computing and AI hardware development. The position requires designing high-performance processors, collaborating with cross-functional teams, and possessing expertise in CPU architecture. Qualifications include advanced degrees, experience with processor cores, and knowledge of industry microprocessor designs.
Application Developer-ServiceNow
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 09, 2025
The text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, collaboration with global clients, and technical development roles. It outlines responsibilities like solving real-world challenges, working with stakeholders, and requires expertise in ServiceNow and related technologies.
Quality Engineer-Performance & Resilience Management
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, requiring technical expertise in performance testing tools and emphasizing collaboration, growth opportunities, and strategic partnerships.
Federal Government Cost Accountant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Federal Government Cost Accountant role at IBM Consulting, requiring expertise in US Federal Government cost accounting, GAAP, and compliance with regulations like FAR and CAS. The position involves financial management, system reconciliation, and cross-functional collaboration with various departments. Qualifications include a bachelor's degree in accounting, 5+ years of experience in government contracting, and US citizenship.