Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Arquiteto de solução - cognitiva
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a senior professional role in IBM Consulting focused on innovation, collaboration, and technical expertise. It highlights opportunities to work with global clients, leverage advanced technologies like AI and cloud computing, and contribute to impactful projects through a culture of continuous learning and growth.
Network and Computer Systems Administrator Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
The text promotes IBM's apprenticeship program as an opportunity to grow professionally, solve complex problems, and develop skills through hands-on experience. It emphasizes collaboration, learning, and career advancement while outlining requirements and program structure.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The role involves working in IBM's delivery centers to deliver technical expertise and innovation, focusing on data analysis, predictive modeling, and collaboration with diverse teams using tools like Python and Spark.
Package Consultant-Oracle Cloud HCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth opportunities. Responsibilities include developing technical solutions, managing client relationships, and leveraging IBM's technology platforms to drive business impact.
Sr. Process Analyst Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, hybrid cloud, and AI initiatives. The role involves working with global clients, leveraging agile methodologies and technology platforms, while emphasizing career growth, innovation, and collaborative problem-solving in a supportive environment.
Order to Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a role at IBM focused on customer masterdata management, credit handling, and order processing. It emphasizes collaboration, innovation, and problem-solving in a dynamic environment. The position requires technical expertise in finance and ERP systems, along with strong communication and analytical skills. The text portrays the role as impactful and growth-oriented, encouraging candidates to lead in technology-driven solutions.
Senior SAP Consultant – Credit Management & TRM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, leadership opportunities, and career growth through innovative solutions and industry expertise.
Business Transformation Consultant-Finance Analytics
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role as an IBM Consulting Cognos TM1 Developer requiring expertise in ETL processes, Python development, and integration of data pipelines. The position emphasizes collaboration with cross-functional teams and proficiency in Agile methodologies, with qualifications including 8+ years of experience and strong SQL skills.
CA:GEN Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on transforming code and data through collaboration with global clients, emphasizing hybrid cloud and AI innovations, team growth, and delivering practical IT solutions for impactful change.
Data Scientist Intern (16 months, September 2026)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
IBM's Data Scientist internship offers opportunities to work on large-scale systems and AI projects, requiring skills in Python, AI trends, and technical writing. It emphasizes growth and innovation in a collaborative environment.
Procurement
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines the role of a Procurement Specialist at IBM, emphasizing responsibilities such as procuring goods/services, managing vendor relationships, and ensuring audit readiness. It highlights required skills like communication, ERP tools proficiency, and experience in procurement domains, while also mentioning preferred qualifications like a Master's degree and virtual client-facing abilities.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on ITSM development and client collaboration. The role involves enhancing ITSM modules, designing workflows, and integrating systems with external tools. Required skills include experience with JIRA, SQL, and programming languages, while the company emphasizes strategic partnerships and technology platforms to drive client impact.