Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Technical Support Intern - Hardware and Software Products
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes an IBM Technical Support Professional Intern role, highlighting requirements for technical expertise, collaboration, and problem-solving skills in a growth-oriented environment. It emphasizes IBM's infrastructure capabilities and the importance of innovation in addressing modern technological challenges.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a software engineer role at IBM focused on designing a world-class cloud platform with sovereign AI capabilities. The position requires expertise in cloud computing, software development, and collaboration on complex systems while emphasizing innovation and problem-solving in a multicloud environment.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in software development. The position highlights opportunities for impactful problem-solving, strategic stakeholder engagement, and working with cutting-edge technologies.
SAP Concur Reporting Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves data analysis and Concur implementation for client collaboration, requiring technical expertise and compliance knowledge.
Senior Labor Lawyer
Company: IBM
Location: Mexico City, MX
Posted Dec 09, 2025
This job description outlines a legal role requiring expertise in Mexican labor law, HR support, litigation management, and cross-functional collaboration. It specifies educational qualifications, technical expertise, and preferred skills such as fluency in English, critical thinking, and strong organizational abilities.
Apptio Marketing Development Representative
Company: IBM
Location: London, GB
Posted Dec 09, 2025
The text describes a sales role at Apptio, highlighting opportunities for career growth, enterprise software sales, and collaboration with cross-functional teams. It emphasizes skills in prospecting, CRM usage, and delivering value-added insights while working in a dynamic, fast-growing environment.
Process Delivery Specialist-Record to Report
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM promotes innovation and open hybrid cloud solutions, seeking a detail-oriented professional with accounting/finance expertise and strong analytical skills for a dynamic consulting role.
Application Architect-Oracle Cloud Applications
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves software development, stakeholder collaboration, and expertise in Oracle Database Integrator and API integration. Responsibilities include feature development, issue resolution, and technology implementation for hybridcloud and AI initiatives.
Lead FullStack Developer - Public Sektor (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting describes a Lead Developer role at IBM's Client Innovation Center, requiring expertise in Java, microservices, and cloud technologies. It highlights opportunities for innovation, collaboration with cross-functional teams, and emphasis on diversity and inclusion.
Agent Analytics & AI Insights- MSc and PHD-Summer internship 2026- Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an exciting summer internship opportunity at IBM Research, highlighting innovative work in AI agent development. It emphasizes collaboration with leading researchers, cutting-edge projects, and the potential to make significant impacts in AI and intelligent systems. The role involves research, experimentation, and collaboration in a rapidly growing field.
Sr. Software Developer AI Center of Excellence
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting highlights a role in developing AI-based cloud services with opportunities for innovation, collaboration, and professional growth. The position requires expertise in AI, cloud technologies, and agile development while emphasizing safety, velocity, and technical leadership.
Business Transformation Consultant-IoT & PLM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers focusing on ARAS PLM implementation, requiring technical expertise in PLM applications, SQL databases, and development practices. It specifies educational qualifications, preferred experience with ARAS customization, and interpersonal skills for team collaboration.