Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Software Developer - Salesforce CRMA (formerly Tableau CRM) Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Salesforce CRM Analytics CRMA Developer with expertise in designing analytics solutions, collaborating with stakeholders, and implementing data governance. The role requires experience with CRMA, SAQL, and integration of Salesforce with external systems, along with strong analytical and teamwork skills.
Application Consultant-DevOps
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on long-term client relationships, collaboration with industry visionaries, and driving innovation through hybrid cloud and AI solutions. It outlines responsibilities such as designing mobile solutions, continuous improvement via agile frameworks, and implementing monitoring systems for cloud infrastructure. The role emphasizes technical expertise, strategic partnerships, and leveraging IBM's technology platforms to deliver impactful results for clients.
Sr.Solutions Engineer
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This role involves collaborating with HashiCorp teams to enhance cloud solutions, requiring technical expertise and strong communication skills for customer success.
Package Specialist-SAP FIN FI
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver SAP solutions, collaborating with clients, and offering opportunities for skill development and career growth.
Package Specialist-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in SAP implementations, project leadership, and collaboration with clients. It specifies educational requirements, technical skills in SAP modules, and preferred experience in areas like WM. The position emphasizes innovation, system solutions, and post-implementation support.
HR Advisor with French
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
The text describes the role of an HR Advisor Contact Center specialist, outlining responsibilities such as handling HR inquiries, resolving customer issues, collaborating with departments, and adhering to compliance requirements. It details language skills, technical expertise, and preferred qualifications like a bachelor's degree.
Machine Learning Engineer – Data Classification & Compliance
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a Machine Learning Engineer with expertise in financial services data classification, regulatory compliance, and containerized ML operations. The role requires proficiency in Python, experience with relational and non-relational databases, and knowledge of global data privacy regulations. Candidates should demonstrate strong technical skills in ML frameworks and data governance tools.
CICS Client-facing Subject Matter Expert (SME) and Trainer
Company: IBM
Location: PARAMUS, US
Posted Dec 09, 2025
The IBM Z CICS Brand Technical Specialist role offers collaborative opportunities for career growth, emphasizing technical expertise and client engagement in a supportive environment with strong development prospects.
Internal Business/Operations Support
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers diverse career opportunities with focus on professional growth, innovative projects, and a supportive work environment. The role includes administrative support, collaboration with teams, and benefits like training, flexible working, and career development programs.
Manager - Finance and Administration Delivery - Record to Report
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves global collaboration with clients, managing financial operations, and driving digital transformation through agile methodologies and advanced technologies, emphasizing career growth and innovation.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The role involves data engineering tasks using tools like Python and Spark, collaborating in Agile teams, and requiring expertise in ETL processes and database integration.
AI Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and a culture of evolution, while outlining required skills and educational qualifications for roles involving AI architecture and client-facing consulting.