Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Federal Associate Developer (Rocket Center, WV)
Company: IBM
Location: Rocket Center, US
Posted Dec 09, 2025
The IBM Consulting Associate Developer role offers opportunities to work with global clients, focus on professional growth, and leverage technical expertise in innovative projects. The position emphasizes collaboration, continuous learning, and contributing to impactful solutions for clients through advanced technologies and strategic partnerships.
Systems Support Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
The text describes an IBM Systems Support Apprentice program emphasizing hands-on learning, mentorship, and career growth opportunities. It highlights the apprenticeship's structured training, credential recognition, and pathways to full-time roles, while outlining requirements like technical skills and educational qualifications. The tone is encouraging, focusing on innovation, collaboration, and professional development.
Brand Technical Specialist Intern – Entry Level Sales Program 2026 (May Start)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's internship program emphasizes collaborative innovation, technical expertise, and client-centric solutions. The role offers opportunities to develop skills in technology sales, build credibility through consultative methods, and contribute to digital transformation initiatives. The company highlights a supportive environment with growth potential and a focus on impactful, client-driven outcomes.
Senior Managing Consultant - SAP OTC S4 HANA
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job description highlights a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, leadership in SAP solutions, and opportunities for career growth. The position requires expertise in SAP systems, project management, and AI/cybersecurity knowledge, with flexible work arrangements.
Entry Level Technical Support Engineer – Target Process
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a role in IBM Targetprocess's global support team, emphasizing collaboration, customer satisfaction, and technical expertise. The position requires problem-solving skills, cross-functional teamwork, and knowledge of IT environments, with responsibilities spanning customer support, operational management, and relationship building.
Business Analyst
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines required skills in SDLC, requirements gathering, communication, and adaptability in dynamic environments.
インダストリーコンサルタント（流通・小売領域）
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights opportunities for career growth and innovation in IBM's global client collaborations, emphasizing technological solutions and professional development through partnerships with IBM's technology portfolio.
Application Developer-Asset Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and drive innovation. Responsibilities include leading projects, managing communication, and ensuring technical solutions for clients. Required skills include IBM Maximo experience and Agile practices.
Sales
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights opportunities for career growth and collaboration with IBM's technologies, emphasizing innovation, client support, and flexible work arrangements. The role involves consulting, technology solutions, and cross-company partnerships, with a focus on transformative change and professional development.
Senior Digital Asset Tech Seller (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 09, 2025
This job posting seeks a senior tech sales professional with extensive experience in digital asset infrastructure to lead enterprise presales for IBM's blockchain platform. The role involves technical solution design, client engagement, and collaboration with global sales teams. Requirements include seniority in technical presales, expertise in digital asset custody, and compliance knowledge. The position offers strategic leadership opportunities and competitive compensation.
Senior Sourcing Professional - Technology
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
IBM is seeking a highly motivated individual with strategic sourcing expertise in cloud and token-based AI technologies. The role involves leading procurement initiatives, negotiating complex contracts, and developing global sourcing strategies. Candidates must demonstrate leadership in technology sourcing, with experience in AI governance and procurement innovations. Required qualifications include a bachelor's degree, 10+ years in tech sourcing, and strong analytical skills.
ServiceNow Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting offers roles in hybrid cloud and AI, emphasizing collaboration, innovation, and technical expertise in ServiceNow. The position requires skills in FSM and ServiceNow development, with opportunities for growth and impact.