Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Technology Sales Leader- Horizon Commercial
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text promotes IBM's Technology Sales Leader role, emphasizing opportunities to innovate, solve complex problems, and drive growth through strategic client partnerships and technology expertise.
Lead Data Engineer Python and AWS
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting highlights a Lead Data Engineer role at IBM, emphasizing innovation, collaboration, and problem-solving in cutting-edge technology. Responsibilities include designing data pipelines, working with cross-functional teams, and leveraging AWS technologies. Required skills involve SQL, Spark, Python, and cloud platforms, with preferred experience in lakehouse architecture and DevOps methodologies.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career role at IBM Consulting emphasizing collaboration, innovation, and professional growth opportunities. It outlines responsibilities in accounting and management, along with educational and experiential requirements for the position.
Software Test Automation
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a Hardware Test Developer role at IBM involving innovative systems, elite team collaboration, and rigorous quality standards. Responsibilities include automated testing, test plan development, and working with development teams. Requirements include a bachelor's degree, technical expertise in programming languages, and experience with Agile principles.
Competitive Strategist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes IBM's Data Platform as a leading hybrid AI and data solution for enterprises, emphasizing the need for a unified and scalable platform. It outlines a strategic role focused on competitive analysis, market trends, and portfolio direction while highlighting required expertise in data governance, AI lifecycle management, and cross-functional collaboration.
Selection Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a dynamic Recruitment Specialist to manage end-to-end hiring processes, collaborate with hiring managers, and drive employer branding. The role emphasizes innovation, candidate experience, and strategic talent acquisition with required expertise in recruitment tools and methodologies.
Senior Security Engineer
Company: IBM
Location: Antwerpen, BE
Posted Dec 09, 2025
This job description outlines a Senior Security Engineer role at IBM's Client Innovation Center in Antwerp, emphasizing technical expertise in cybersecurity, collaboration with clients, and requirements such as DevSecOps experience, programming skills, and multilingual proficiency.
SAP FSCM Consultant- TRM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, strategic partnerships, and professional growth opportunities. It highlights roles involving technical expertise, solution design, and impactful client outcomes across industries.
Data Scientist - Process Mining (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through technical expertise and strategic partnerships. It highlights roles involving data science, machine learning, and agile teamwork, along with required skills and educational qualifications.
Technical Agent (Bilingual English & Spanish/French/Italian)
Company: IBM
Location: Cairo, EG
Posted Dec 09, 2025
The text describes an IBM job role emphasizing client support, technical expertise, and career growth opportunities. It outlines responsibilities including end-to-end technical support, communication tasks, and problem resolution, while highlighting required skills like bilingual fluency and teamwork. The tone is professional and forward-looking.
Quality Engineer-Test Management
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on managing SAP test programs, requiring a bachelor's degree, experience with test tools, and collaboration in a matrix team environment.
Test-Developer - Public Sector (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a job role at IBM Consulting focusing on test automation with Playwright and Cucumber, requiring expertise in TypeScript and agile methodologies. It highlights collaboration with clients and technical innovation in hybrid cloud and AI solutions.