Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
This job description highlights a role in financial planning and analysis at IBM Consulting, emphasizing collaboration, innovation, and career growth opportunities. The position involves financial modeling, data analysis, and process improvement using advanced tools like AI and BI platforms. The company promotes a culture of empathy, continuous learning, and impactful client partnerships.
Senior Software Engineer - HashiCorp Terraform Search
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
This job description highlights opportunities to work on IBM's Infrastructure Cloud, collaborating with teams to develop cloud-native solutions. The role involves designing features, ensuring quality, and working with distributed systems, emphasizing technical expertise and cloud-native principles.
Cloud Partner Manager
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text is a job description for a Global Cloud Partner Development Manager role at HashiCorp, which is now part of IBM. The role involves driving global partnership strategy with key cloud partners like AWS, Azure, and Google. The position requires strong sales and marketing skills, strategic thinking, and the ability to build relationships with CSP partners to accelerate cloud growth and achieve revenue targets.
Application Developer - Experience Fullstack
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 07, 2025
The role is a Software Developer position at IBM Consulting Client Innovation Centers Delivery Centers. The responsibilities include software design, development, testing, and support for hybrid cloud and AI solutions. Required skills include Angular, NodeJS, SQL, and English proficiency.
Intern 2026: AI Platform Research Scientist
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes IBM Research's focus on innovation and problem-solving in technology development. It outlines roles involving AI and machine learning research, requiring expertise in software development and cloud computing. The position emphasizes collaboration and advancing AI platforms through research and engineering efforts.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client SLAs. The position requires a bachelor's degree, preferably a master's, and experience in the R2R domain. Preferred skills include proficiency in MS Office and ERP software, the ability to work under tight timelines, and a commitment to continuous learning.
Software developer (Maternity cover)
Company: IBM
Location: Sofia, BG
Posted Dec 07, 2025
The job posting is for a skilled Software Developer to join the webMethods Development team in Sofia for a maternity cover position. The role involves designing, implementing, and maintaining Java-based backend components, collaborating with team members, participating in code reviews and testing, and working with containerization and orchestration tools.
IBM MaaS360 Digital Sales Specialist-Telco
Company: IBM
Location: Austin, US
Posted Dec 07, 2025
The text describes the role of an IBM MaaS360 Digital Sales Specialist in the Telco industry. It highlights the importance of excellent onboarding, continuous learning, and a collaborative sales environment. The role involves owning business development, generating leads, managing sales engagement activities, and achieving KPIs tied to territory growth and partner success.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires strong communication and interpersonal skills, a relevant degree, and experience in SAP CPI, configuration management, testing, and data migration.
Application Developer-Cloud Fullstack
Company: IBM
Location: Hyderabad, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. The role involves software development, collaboration with stakeholders, and continuous learning. Required skills include Spring Boot, Quarkus, Kubernetes, RDBMS, microservices, and CI/CD.
Application Developer Intern
Company: IBM
Location: Vilnius, LT
Posted Dec 07, 2025
The text describes the role of software developers at IBM, highlighting their importance in delivering industry-leading solutions. It also provides details about the IBM CIC Baltic Client Innovation Center in Vilnius, focusing on hybrid cloud transformation. The internship role involves developing, implementing, and testing software solutions, collaborating with team members, and continuous learning.
HR & Talent Technology Intern
Company: IBM
Location: Singapore, SG
Posted Dec 07, 2025
IBM Consulting Business Applications HR Technology in Singapore is opening a paid internship program for HR and Talent Technology Consultants. The program offers training, real consulting projects, and exposure to the latest technologies like AI and Chatbot. It aims to help interns build their careers and potentially join future graduate programs.