Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
RS: Toward Autonomous Data Management with FMs and AI Agents Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM Research is seeking a talented intern to help advance autonomous data management systems using foundation models and AI agents. The role involves research and development for data workflow orchestration, focusing on tasks such as data discovery, knowledge representation, and automated insights. The intern will work on improving foundation model inference, creating generative AI tooling for DataOps, and developing efficient and reliable AI agents.
Sales leader - Nordic Region
Company: IBM
Location: Stockholm, SE
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, focusing on a strategic sales leadership role in the Nordic region. The role involves developing commercial strategies, managing a sales team, engaging with enterprise accounts, and collaborating with IBM ecosystem partners. The position requires extensive B2B sales experience, industry knowledge in cloud and infrastructure software, and fluency in English and a Scandinavian language.
Technical Product Manager, Storage Networking
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text is a job description for a Product Manager role at IBM Infrastructure Storage Division. It outlines the responsibilities, required skills, and qualifications for the position. The role involves working closely with customers, market experts, design, development, and various teams to define product capabilities, drive strategy, and deliver high-quality products. The ideal candidate should be passionate about product design, user experience, and have experience in data center networking, virtualization, and software-defined networking.
Package Consultant-SAP HANA SCM WMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a senior SAP Consultant. The position involves working with clients globally, delivering high-quality SAP solutions, and leveraging expertise in SAP technologies. The role offers opportunities for skill development, cross-disciplinary work, and understanding various industries.
Senior Technical Product Marketing Manager II
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, specifically in the HashiCorp Portfolio and Platform Product Marketing Group. The role involves creating technical narratives, demos, and content to showcase how HashiCorp helps organizations innovate faster, more securely, and efficiently. The position requires collaboration with various teams, strong storytelling skills, and experience in product marketing or related technical marketing roles.
SuccessFactors - Core HR Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
This job description highlights opportunities for career growth, collaboration with global clients, and innovative SAP solutions. It emphasizes technical expertise, leadership, and teamwork in delivering impactful projects within IBM's consulting environment.
Software Developer
Company: IBM
Location: Kochi, IN
Posted Dec 07, 2025
The job posting is for a software engineering position focused on developing and enhancing IBM's cloud solutions. The ideal candidate will have experience with React, Java, NodeJS, and cloud technologies like Docker and Kubernetes. The role involves full-cycle Agile software development, code reviews, and working in a collaborative team environment.
Package Specialist-SAP Ariba
Company: IBM
Location: Ahmedabad, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include performing technical architect roles, designing solutions for S4 HANA implementations and migrations, advising clients on moving SAP platforms to cloud service providers, and having experience in SAP Basis administration, HANA migrations, SAP version upgrades, and Fiori administration.
Test Engineer - Automation (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Test Engineer or Test Manager, you will be responsible for defining and executing test automation strategies, developing test scripts, conducting performance and security testing, and collaborating with development teams. The role offers individual career path, training opportunities, and the chance to work on projects in a large IT company.
Technical Lead: IDMS
Company: IBM
Location: No City, US
Posted Dec 07, 2025
The job posting describes a role as an IDMS Technical Lead at IBM Consulting, where the individual will oversee IDMS database and application software migration activities, identify challenges, document requirements, and assist in developing project-specific solutions. The role requires experience in IDMS database and application development, application support, issue resolution, and project management. Strong communication and collaboration skills are preferred.
AI Researcher- MSc and PHD-Summer internship 2026- Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text is a job posting for an internship at IBM, focusing on cutting-edge topics in generative AI, agentic systems, and their real-world applications. The role involves working on a dynamic team of top AI researchers, tackling advanced challenges in AI, and potentially resulting in a research paper submission to a leading AI or NLP conference.
Java Developer (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The job description outlines a role in the IBM Client Innovation Center Germany, where the candidate will work on technical projects in the banking sector. The position requires Java expertise, knowledge of current tools and frameworks, experience with Agile/Scrum methodologies, and proficiency in German and English.