Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Manager - Product Security Incident Response (PSIRT)
Company: GitLab
Location: USA
Posted Dec 06, 2025
The Security Manager of the Product Security Incident Response Team (PSIRT) is responsible for protecting GitLab products and services by analyzing, validating, and coordinating responses to security vulnerabilities. The role involves driving the strategy and execution of vulnerability analysis, partnering with security and engineering leaders, overseeing vulnerability fix validation, leading security releases, identifying and sponsoring automation efforts, and championing high-quality communication. The ideal candidate should have experience leading vulnerability triage and remediation processes, a strong understanding of application and code security, experience using data and metrics to assess vulnerability risk, and a track record of driving down vulnerability volume and recurrence.
Senior Product Manager, Dedicated
Company: GitLab
Location: EMEA,North America
Posted Dec 06, 2025
The Senior Product Manager role involves owning the strategy and roadmap for GitLab Dedicated Commercial, a single-tenant SaaS deployment for highly regulated customers. The role focuses on driving enterprise adoption, shaping pricing and packaging, and ensuring the platform meets strict security, compliance, and performance expectations. Collaboration with various teams is essential to deliver customer results and grow the platform.
Sr Coordinator-Compliance Office
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 06, 2025
American Specialty Health Incorporated is seeking a Senior Coordinator, Compliance Office to join their Regulatory Strategic Development department. The role involves supporting the company's compliance initiatives, risk assessments, audit requests, and project coordination. The position requires a bachelor's degree, proficiency in MS Office, and 1 year of experience in regulatory compliance or a legal department.
Commercial Account Executive - Mid Market
Company: GitLab
Location: EMEA,Germany,Netherlands,UK
Posted Dec 06, 2025
The role of a Midmarket Account Executive at GitLab involves building relationships with midmarket customers, guiding them through the adoption and expansion of GitLab's DevSecOps platform, and collaborating with various teams to drive successful outcomes. The position requires proven sales experience, effective communication skills, and a deep understanding of GitLab's value proposition.
Strategic Account Executive
Company: GitLab
Location: UK
Posted Dec 06, 2025
The role of a Strategic Account Executive at GitLab involves owning a portfolio of strategic and large enterprise customers in the UK, driving new customer acquisition and expansion, leading complex multistakeholder sales cycles, developing and executing focused account plans, collaborating with various teams and partners, and acting as the voice of the customer. The ideal candidate should have experience managing large strategic accounts, selling software developer tools, building and executing account plans, and aligning with GitLab's values.
Senior Engineering Manager
Company: Grafana Labs
Location: USA
Posted Dec 06, 2025
The role is a leadership position managing a distributed engineering team to build observability solutions on Grafana Cloud. It involves shaping product strategy, fostering team culture, and collaborating with cross-functional teams to deliver high-quality user experiences.
Elixir Engineer- (Paid Interview)
Company: Array
Location: USA
Posted Dec 06, 2025
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a modern API. Array is a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.
Performance Marketing Manager - Emerging Media & Channel Innovation
Company: Kraken
Location: USA
Posted Dec 06, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The company is fully remote with a diverse global workforce.
Senior Staff Content Designer - Pay Group
Company: Gusto, Inc.
Location: Canada
Posted Dec 06, 2025
The job posting is for a Lead Content Design role at Gusto, focusing on AI-enabled experiences for payroll and related work. The role involves shaping customer-facing UI content, collaborating with cross-functional teams, and leveraging AI. The ideal candidate should have experience in content design, AI, and a builder mindset.
Integrated Marketing Manager
Company: Pricefx
Location: USA
Posted Dec 06, 2025
Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Manager role involves leading integrated scalable growth strategies, lifecycle engagement initiatives, and account-based marketing programs to drive measurable business impact.
Integrated Marketing Specialist
Company: Pricefx
Location: USA
Posted Dec 06, 2025
Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Specialist role focuses on executing and optimizing integrated scale programs, with responsibilities including program execution, event coordination, digital and content support, and more.
Principal Sales Engineer
Company: Kalepa
Location: USA
Posted Dec 06, 2025
This job posting highlights a Sales Engineer role with a competitive salary range of $150-$170K OTE $215K, offering benefits like equity options, comprehensive healthcare, and global team offsites. The position emphasizes collaboration with cross-functional teams, technical expertise in AI/ML, and opportunities to influence product development and client success.