Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
eCommerce Content Manager
Company: OLIVER Agency - North America
Location: Canada
Posted Dec 06, 2025
The role is for an eCommerce Content Manager to join OLIVER's in-house studio, working remotely in Canada. The position involves managing content quality, system maintenance, and syndication workflows for healthcare and wellness brands across digital retail platforms. The ideal candidate should have 5-10 years of experience in eCommerce content management, experience with CPG brands in healthcare or wellness, and expertise with Digital Asset Management and Product Information Management platforms.
Finance and Systems Data Lead
Company: Incode Technologies
Location: USA
Posted Dec 06, 2025
Incode is a Series B unicorn with a $125B valuation that provides AI-powered identity verification solutions to leading banks, fintechs, marketplaces, and governments. They are seeking an experienced NetSuite Senior Consultant/Administrator to lead the support, optimization, and expansion of their global ERP platform. The role involves defining a category-defining narrative, developing go-to-market strategies, competitive intelligence, content creation, full-funnel enablement, voice of customer insights, metrics tracking, and team leadership.
Expert Legal Counsel - Product
Company: Vonage
Location: USA
Posted Dec 06, 2025
Vonage is hiring a full-time legal counsel to support their global Carrier Management Team. The role involves providing specialist legal advice to various teams, developing customer-friendly and compliant templates, collaborating with product and legal teams, and negotiating with major MNOs and MVNOs. The ideal candidate should have 7+ years of post-bar experience, strong in-house legal experience with fast-paced tech companies, and a deep understanding of global telecoms regulatory landscape.
Expert Data Platform Engineer
Company: Typeform
Location: Germany,Ireland,Netherlands,Portugal,Spain,UK
Posted Dec 06, 2025
The role is for an Expert Data Platform Engineer to lead the data platform and tracking teams at Typeform. The position involves shaping the next-generation data and AI platform architecture, introducing modern governance, and owning mission-critical components that power Typeform's AI strategy. The role requires technical leadership, architecture design, platform ownership, optimization, governance, mentorship, and cross-team collaboration.
Staff Product Designer - Marketing Hub - AI Focus
Company: HubSpot
Location: USA
Posted Dec 06, 2025
The role of Staff Product Designer at HubSpot's Marketing Hub team involves shaping intuitive, high-impact product experiences for customers in the context of AI. The position requires extensive experience in designing digital products, a strong ability to synthesize data and user insights, and excellent communication skills. The role offers a competitive compensation package and benefits.
Marketing Technical Specialist
Company: HubSpot
Location: USA
Posted Dec 06, 2025
The role of Marketing Technical Specialist at HubSpot involves owning and optimizing the segmentation infrastructure to enable accurate audience targeting. The ideal candidate should have experience with CRM systems, building segments, and automation tools. The role requires strong communication skills, technical curiosity, and the ability to collaborate cross-functionally.
Staff Software Engineer - Developer Productivity
Company: Stripe
Location: USA
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Code team operates at the foundation of Stripe's engineering velocity, providing tools and services for code management. They are currently evolving their infrastructure to handle a massive monorepo and are building custom solutions for Git scalability, developer experience, and distributed systems.
Manager - Solutions Engineering
Company: HubSpot
Location: USA
Posted Dec 06, 2025
The role is for a Manager of Solutions Engineering to lead a team of SEs, drive technical win motion, and ensure customer value. The ideal candidate should have leadership experience, SE background, and a data-driven mindset. Key responsibilities include team management, deal strategy, process ownership, and cross-functional collaboration.
AI Software Engineer I
Company: Daxko
Location: USA
Posted Dec 06, 2025
Daxko is seeking an AI engineer to build core features and pipelines for their AI platform. The role involves working on retrieval, embeddings, model integrations, and production-grade AI services. The ideal candidate should have experience with AI/ML frameworks, embeddings, vector databases, and cloud environments.
Senior Services Consultant
Company: HubSpot
Location: UK
Posted Dec 06, 2025
The Senior Services Consultant role at HubSpot involves guiding customers through implementation and service strategies to support their success. The role requires strong communication skills, business and technical acumen, and the ability to recommend solutions, create implementation plans, and influence customer decisions. The position is open in Ireland and the UK, with hybrid or remote work options.
Strategic Community Specialist
Company: Reddit
Location: UK
Posted Dec 06, 2025
This job description outlines a strategic role in community management, focusing on growth in the UK market. Responsibilities include building local communities, iterating on growth strategies, and collaborating cross-functionally. It highlights opportunities to influence global expansion and work with key teams.
Senior Site Reliability Engineer
Company: MariaDB plc
Location: Canada
Posted Dec 06, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is building a web-based management tool to help customers configure and manage enterprise MariaDB configurations. The role involves designing, implementing, and evolving large-scale cloud-native infrastructure, leading reliability and scalability initiatives, and collaborating with software and platform teams.