Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Strategic Product Partnerships Manager
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The Senior Strategic Partnerships Manager role at HubSpot involves building and scaling high-value relationships with strategic partners to drive innovation, growth, and impact across the ecosystem. The role requires strategic thinking, relationship management, and operational excellence, with a focus on partnership strategy, execution, performance, collaboration, and innovation.
Director of Product - New Initiatives
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
Dropbox is seeking a Director of Product to lead a new AI-powered product initiative. The role involves building a product from the ground up, leveraging AI technologies, and driving product-market fit. The ideal candidate should have extensive product leadership experience, strong execution skills, and a passion for Dropbox's mission.
Staff Backend Product Software Engineer, Core Sync
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and customer impact.
Engineering Lead - Machine Learning
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The AI Platform at HubSpot is responsible for driving key AI features across the company. The AI Excellence Group focuses on building scalable AI solutions that enhance HubSpot's product ecosystem. The role involves leading and mentoring teams, driving technical strategy, fostering collaboration, and partnering with product teams to deliver AI value to customers.
Support Account Manager
Company: Saviynt
Location: Remote
Posted Dec 05, 2025
This job description outlines the role of a Support Account Manager, emphasizing customer support, issue resolution, cross-functional collaboration, and required skills like communication and problem-solving. It highlights responsibilities such as account management, performance monitoring, and proactive engagement with customers.
Product Designer - Design Systems
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role of a Design Systems Product Designer focused on iOS involves architecting and evolving Dropbox's Interface Guidelines through native mobile experiences. The responsibilities include leading the definition and documentation of reusable design system components, collaborating with product designers and engineers, driving adoption of the design system, and ensuring accessibility and inclusivity standards. The requirements include 6+ years of experience in mobile-first consumer applications, deep expertise in iOS design language, and proficiency in modern design tools. Preferred qualifications include experience working on high-scale mobile products and knowledge of design-to-code handoff pipelines.
Product Designer - Design Systems
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role is for a Design Systems Product Designer focused on iOS, responsible for architecting and evolving Dropbox's Interface Guidelines through native mobile experiences. The position involves influencing the strategic direction of the mobile design language, collaborating with various teams, and ensuring consistency, accessibility, usability, and performance standards across the ecosystem.
Industry Solutions Lead - Media & Creatives
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role involves building and executing Dropbox's multiproduct strategy for the media and entertainment industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their content.
Account Executive, Small Business - Nordics (English Speaking)
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The role of an Account Executive Small Business at HubSpot involves using outbound selling strategies to find new business, generate leads, and sell the HubSpot value proposition to small and mid-sized businesses. The position is based out of a home office or the Dublin office and is a full closing role. The responsibilities include identifying customer challenges, consistently closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ years of closing sales experience, fluency in English, and strong communication, time management, and adaptability skills.
Product Manager - Data Foundations
Company: Stripe
Location: Remote
Posted Dec 05, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Data Foundations Product Team focuses on improving data quality, sharing structured data with users, and leveraging AI and ML to make Stripe the central nervous system for businesses. The team works on product development, strategic projects, and identifying data innovation trends.
Enterprise Account Executive
Company: Anaplan
Location: Remote
Posted Dec 05, 2025
Anaplan is hiring an Enterprise Account Executive to sell their connected planning platform to TMT (Telco, Media, Technology) industry leaders. The role involves identifying business problems, building business value, conducting presentations, managing opportunities, and working cross-functionally. The ideal candidate has 5+ years of consultative sales experience, a strong network in the industry, and experience selling SaaS solutions into TMT organizations.
Account Executive, Small Business - Nordics (English Speaking)
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The role of a Small Business Account Executive at HubSpot involves using inbound selling strategies to find new business, running online demos, and selling the HubSpot value proposition to small and mid-sized businesses. The position is based out of the home office in an inside sales model and is a full closing role. The company is actively hiring for this role in the Nordics territory.