Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Senior Database Engineer – SQL Server and Azure

Company: Green Dot Corporation

Location: USA

Posted Dec 05, 2025

Green Dot is seeking a Database Engineer with expertise in SQL Server and Azure cloud technologies to join their product engineering team. The role involves designing, implementing, and optimizing SQL Server databases, leading Azure migration efforts, developing cloud-native data solutions, and collaborating with AI copilots. The company offers a Work from Anywhere model and values diversity and inclusion.

Research Engineer

Company: ElevenLabs

Location: Remote

Posted Dec 05, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech models. They have raised significant funding and achieved a high valuation. The company offers a creative platform and agents platform powered by proprietary AI models. They are seeking a research engineer to join their team.

3D Operations R&D Specialist - 'Chief Architect' (CAD)

Company: Canvas

Location: Remote

Posted Dec 05, 2025

The job posting is seeking a 3D Operations Research and Development Specialist with a focus on Chief Architect to join the team at Canvas. The role involves overseeing testing and analysis of new technologies, developing test plans, implementing process improvement strategies, collaborating with cross-functional teams, and staying abreast of industry trends. The ideal candidate should have at least 2 years of experience as an Architect specializing in Chief Architect, subject matter expertise with 3D architectural software, understanding of 3D reconstruction, strong analytical and communication skills, and demonstrated leadership qualities.

Backend Engineer Unichain

Company: Uniswap Labs

Location: New York

Posted Dec 05, 2025

Uniswap Labs is seeking a backend engineer to work on ambitious infrastructure challenges for Unichain, their L2 chain purpose-built for liquidity and DeFi. The role involves end-to-end ownership of projects, writing clean Rust code, building and maintaining reliable infrastructure, and collaborating cross-functionally to solve complex problems.

Software Engineer (UI)

Company: Demiurge Studios

Location: Remote

Posted Dec 05, 2025

Demiurge Studios is seeking an outstanding Software Engineer to develop UI for a leading multiplayer strategy battler for PC. The company offers a collaborative culture, deep respect for art, and a commitment to balanced and sustainable development. They provide a flexible work environment, generous PTO, medical benefits, and a variety of in-office perks.

Oracle Financials Developer

Company: Latitude Inc

Location: Remote

Posted Dec 05, 2025

The job description outlines the role of an Oracle Financials Developer responsible for designing, developing, testing, and implementing solutions within the Oracle Financials applications suite. The position requires collaboration with business analysts, functional experts, and IT teams to understand business requirements and translate them into technical solutions. The role involves application development, integration, customization, data migration, support, maintenance, testing, documentation, security, compliance, and continuous improvement.

Senior Sales Manager

Company: Sanity

Location: Remote

Posted Dec 05, 2025

Sanity.io is expanding with a focus on AI-powered content operations, seeking a Sales Manager to drive growth. The role emphasizes structured processes, team success, and a supportive culture. The company highlights innovation, diversity, and strong investor backing.

Senior Information Security Specialist-SECRET CLEARANCE REQUIRED

Company: Latitude Inc

Location: Remote

Posted Dec 05, 2025

The job posting outlines primary responsibilities and qualifications for a Risk Management and Security role. The position involves executing and supporting the Risk Management Framework lifecycle, developing and maintaining security documentation, conducting vulnerability assessments, performing continuous monitoring, analyzing security incidents, conducting audits, providing security guidance, staying informed of threats, coordinating with stakeholders, and drafting cybersecurity policies. The ideal candidate should have a degree in a related field, at least five years of experience with vulnerability scanning tools, network security, SIEM, and the Risk Management Framework, and basic knowledge of Active Directory, UNIX, RHEL, Windows, and relational databases. Previous support of federal government enterprise systems or DHSDOD programs is preferred, and an active DoD Secret Clearance is required.

Chief AI Officer (IC Role)

Company: Nova Talent

Location: Remote

Posted Dec 05, 2025

The venture studio is seeking a Chief AI Officer to lead AI strategy and execution across their portfolio of AI companies. The role involves shaping engineering direction, hands-on model training, prototyping, and influencing multiple early-stage startups. The ideal candidate has a PhD in AI, 2-8 years of industry experience, and expertise in modern AI tooling and infrastructure.

Marketing Ops & Technology Specialist

Company: Blackbaud

Location: India

Posted Dec 05, 2025

The role is for a Senior Marketo Operations Specialist to join a high-performing Marketing Operations team at Blackbaud. The position involves managing and optimizing the Marketo platform, ensuring data integrity, and collaborating with various teams. The ideal candidate should have extensive Marketo experience, strong analytical skills, and the ability to work autonomously in a fast-paced environment.

Commercial Counsel

Company: Blockdaemon

Location: Remote

Posted Dec 05, 2025

The job posting is for a Commercial Counsel to join Blockdaemon's legal team. The role involves advising on complex commercial transactions, partnering with business teams, and scaling legal operations for a fast-growing global blockchain technology company. The position is remote-first and hiring in Ireland or the UK.

Data Platform Technical Lead

Company: Welltech

Location: Remote

Posted Dec 05, 2025

Welltech is a global leader in the health and fitness industry with over 200 million installs across three life-changing apps. The company aims to transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys. They are seeking a Staff Data Engineer to lead a team in modernizing their data platform, ensuring seamless customer experiences and driving business growth.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages