Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Infrastructure Specialist
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 05, 2025
The job role of a TAM Technical Account Manager at IBM involves resolving issues impacting client business, enhancing client experience, and leading problem resolution processes. The role requires expertise in server technologies, problem-solving skills, and effective communication with clients and teams.
Cloud Infrastructure Operations Lead
Company: IBM
Location: Singapore, SG
Posted Dec 05, 2025
IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. The role requires strong team leadership skills, deep cloud infrastructure and security expertise, and the ability to drive operational excellence in a highly regulated environment. The position involves managing a multidisciplinary team, ensuring service reliability, and collaborating closely with the client on service improvements and roadmap planning.
Technical Content Professional Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is an introduction to IBM's apprenticeship program, highlighting the company's focus on innovation, collaboration, and solving challenging problems. It describes the role and responsibilities of a Technical Content Professional Apprentice, the structure of the apprenticeship, and the skills and qualities sought in candidates.
2026 Intern Conversion
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text is a job posting for an internship or full-time position at IBM, starting in January 2026 or later. It requires successful completion of a 2025 IBM Coop or Internship and a Bachelor's degree. The role involves solving complex problems and transforming the world with technology.
R&D Software Developer (m/w/x)
Company: IBM
Location: Boeblingen, DE
Posted Dec 05, 2025
IBM is modernizing IBM Z data access and use cases through product lines like Data Gate, Db2 Analytics Accelerator for zOS, and AI Optimizer for Z. The company seeks software developers to maintain and innovate these solutions for large-scale enterprise customers.
ServiceNow Solution Lead
Company: IBM
Location: London, GB
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and improving hybrid cloud and AI journeys. It outlines the role and responsibilities, including defining technical requirements, understanding client challenges, recommending solutions, and providing advisory on ServiceNow roadmap. Required and preferred education and technical expertise are also mentioned.
ElastiCache Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on designing and implementing distributed caching strategies using AWS ElastiCache. It highlights the role's responsibilities, required education, and technical expertise, including experience with AWS services, programming languages, and infrastructure as code tools.
Security Consultant
Company: IBM
Location: Bucharest, RO
Posted Dec 05, 2025
The Sentinel Content Engineer role involves designing, implementing, and maintaining Microsoft Sentinel content for effective detection, response, and automation in a Security Operations Center. The role requires expertise in Microsoft Sentinel, KQL, Logic Apps, and the Microsoft security stack, as well as experience in detection engineering, incident response, and automation. Strong problem-solving, communication, and documentation skills are essential.
Benchmarking Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Data Platform is seeking a motivated engineer to join their Benchmarking team. The role involves building and deploying cutting-edge software solutions to evaluate features, capabilities, and performance. The position offers hands-on experience with benchmarking tools, cloud infrastructure, and enterprise data platforms.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules. The position requires 12+ years of SAP functional experience, with a preference for a Master's degree and experience in WM.
Oracle Technical Developer (Payroll)
Company: IBM
Location: Hursley, GB
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive meaningful business change for clients using the latest technology platforms. The company provides training, promotion opportunities, feedback, diversity and inclusion, work-life balance, and traditional benefits. The role of an Oracle Technical Developer - Payroll involves designing, developing, and supporting payroll-related customizations and integrations using Oracle HCM Cloud.
Test Design Hardware Developer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
Test Design is a forward-thinking semiconductor team seeking a DFT Engineer with experience in Synopsys tools and a passion for solving complex challenges. The role involves architecting and implementing DFT strategies for complex SoC designs, collaborating with cross-functional teams, and driving DFT methodology improvements.