Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Mainframe System Verification Tester Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is an introduction to an apprenticeship program at IBM, specifically for a Mainframe System Verification Tester Apprentice. It describes the role, responsibilities, and requirements for the position, as well as the benefits of the IBM Apprenticeship Program. The tone is enthusiastic and encouraging, highlighting the opportunities for learning, growth, and collaboration.
Front End Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text is a job description for a Software Developer role at IBM. It highlights the company's mission to build, design, code, consult, and shape markets. The role involves developing AI-infused features for hybrid cloud products in a collaborative environment. The position requires 8-12 years of experience, proficiency in various programming languages and frameworks, and familiarity with cloud platforms and enterprise tools.
Infrastructure Architect
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, emphasizing long-term relationships, collaboration with clients, and the use of IBM's technology platforms. It highlights the importance of curiosity, knowledge, and creative problem-solving. The role mentioned is a Japanese-speaking Platform Engineering Service Sub-Leader position in Japan, requiring experience in customer requirements design, infrastructure construction, and cloud design.
Business Intelligence Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and benefits like flexible working and pension plans. They seek a Senior Business Intelligence Data Engineer to lead design and delivery of advanced BI reporting solutions using Cognos BI and Analytics.
SAP Data Lead
Company: IBM
Location: HELSINKI, FI
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Data Lead role. The role involves designing and implementing master data solutions using SAP Master Data Governance and other MDM solutions. Key responsibilities include architecting data strategies, leading data migration, facilitating workshops, and managing a team of data professionals. The position requires a Bachelor's degree, experience in data migration, proficiency in SAP Master Data Governance, and strong communication and leadership skills.
SAP EAM Field Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The job description outlines the role of an SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have extensive SAP implementation experience, strong knowledge in the SAP PM domain, and excellent communication and leadership skills.
Platform Engineer 2
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role involves building and supporting an Internal Developer Platform (IDP) for Apptio applications. The team collaborates across multiple locations and technologies, including GitHub, Linux, Kubernetes, Docker, and AWS. The position requires problem-solving skills, experience with platform development, DevOps, and cloud services.
Application Consultant-Mobile
Company: IBM
Location: Taipei, TW
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on technical roles and responsibilities of Application Consultants. It highlights the importance of collaboration, problem-solving, and adaptability in working with clients across various industries to improve hybrid cloud and AI solutions.
Penetration Tester
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Infrastructure is a catalyst that makes the world work better by providing hybrid cloud infrastructure to meet clients' demands. The role involves conducting security testing of IBM products, collaborating with development teams, and making recommendations for security improvements. Required expertise includes experience in cybersecurity, web application testing, and knowledge of security vulnerabilities and automated testing tools.
Package Consultant-SAP HANA FIN FICA
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in implementing and supporting FICA for SAP, leading projects, and conducting testing. Required qualifications include a bachelor's degree and 6-12 years of SAP functional experience, with a specialization in SAP Hana FICA modules.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading technical design and implementation of SAP solutions, partnering with cross-functional teams, and requiring extensive SAP experience, particularly with SAP Extended Warehouse Management (SAP EWM).
Entry Level Software Developer - Lowell 2026
Company: IBM
Location: LOWELL, US
Posted Dec 05, 2025
IBM offers an Entry-Level Software Developer position for recent graduates or bootcamp completers. The role involves working on modern web applications, collaborating with experienced mentors, and using Agile and DevOps practices. The position requires software development experience, proficiency in certain programming languages, and strong problem-solving skills.