Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Director of Sales - Global Systems Integrators
Company: ScienceLogic
Location: Remote
Posted Dec 04, 2025
ScienceLogic is seeking a senior sales leader to manage the growth of their Skylar AI hybrid cloud monitoring platform within the global system integrator vertical. The role involves managing a team of Account Executives, developing sales strategies, collaborating with other teams, and building relationships with key decision makers in the GSI community.
Graduate Talent Scientist
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open source software and operating systems. They offer remote roles with a focus on talent acquisition, data analysis, and process improvement. The company values exceptional academic track records, analytical skills, and a passion for technology.
Experience Fullstack Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, career growth opportunities, and technical expertise in various platforms and tools.
Senior Software Engineer - Firefox Enterprise
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and have over 225 million people using their products each month. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.
Staff Software Engineer - Graphics
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Manager, Product Design - Expressive Design
Company: Figma
Location: Remote
Posted Dec 04, 2025
Figma is seeking a Design Manager to lead their newest team, Expressive Design, which focuses on Interaction Design, Expressive AI, and Vectors. The role involves managing a team of world-class designers, partnering with Product and Engineering leads, developing team processes, and advancing skills in people management. The ideal candidate should have 3+ years of design management experience, a proven track record of collaboration with cross-functional teams, clear hands-on expertise with Figma's tools, and experience influencing teams through strategic thinking and communication.
Brand Designer - Campaigns
Company: Figma
Location: Remote
Posted Dec 04, 2025
Figma is seeking a Brand Designer to join their Brand Studio. The role involves designing and scaling paid marketing programs, creating toolkits and resources, and applying systems thinking to campaign execution. The ideal candidate should have a strong portfolio, experience with toolkits and templates, and the ability to think strategically about campaign scaling.
Regional BDR Team Manager
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with opportunities for learning and development. The company is growing and hiring for various roles, including SDR Team Managers.
Manager - Reals
Company: GitLab
Location: Remote
Posted Dec 04, 2025
The role of Manager Renewals AMER at GitLab involves leading a team to drive customer retention and revenue growth. The manager will coach and develop the team, establish a strong team culture, drive forecasting accuracy, partner with cross-functional leaders, and leverage data and tools to monitor customer health and adoption trends. The ideal candidate should have proven leadership experience, deep understanding of renewal forecasting methodologies, experience partnering with sales leadership, proficiency with Salesforce, familiarity with customer success platforms, strong business acumen, and exceptional communication skills.
Staff Software Engineer - Graphics
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Lab Engineer Intern
Company: IBM
Location: ROCHESTER, US
Posted Dec 05, 2025
The text describes a Hardware Technician role at IBM in Rochester, Minnesota, where the main responsibility is to ensure IBM's enterprise hardware products meet global safety standards. The role involves collaborating with cross-functional engineering teams, conducting safety tests, and engaging with certifying agencies. IBM fosters a culture of innovation, inclusion, and continuous learning, where the technician's expertise helps shape the future of trusted technology.
Sr. Manager - Treasury Services
Company: Kraken
Location: Remote
Posted Dec 04, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for experienced traders, institutions, and newcomers, with a focus on security, education, and client support. The Sr Manager Treasury Services role involves leading a team responsible for treasury account services, audit controls, governance, and strategic initiatives, with a focus on bank account administration, strategic initiatives, and technology and process improvement projects.