Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Chief Financial Officer
Company: Code.org
Location: Remote
Posted Dec 04, 2025
Code.org is seeking a Chief Financial Officer (CFO) with 12+ years of senior leadership experience to lead financial strategy planning and operations. The CFO will serve as the chief architect of resourcing decisions, ensuring investments and operational choices accelerate progress toward Code.org's 2030 goals. The ideal candidate combines strategic FP&A expertise, mission-driven financial leadership, and systems thinking to direct resources toward high-return opportunities and maintain transparent data-driven stewardship.
Staff Data Scientist (Product)
Company: Apollo.io
Location: Remote
Posted Dec 04, 2025
The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.
Enterprise Customer Success Manager
Company: Lumos
Location: Remote
Posted Dec 04, 2025
The role of a Lumos Customer Success Manager involves onboarding, driving adoption and expansion, building relationships with customers, and influencing product roadmap. The ideal candidate should have 7+ years of experience in customer success, 3+ years managing enterprise customers, and skills in communicating complex concepts and collaborating with technical teams.
Senior Android Engineer - Apps Platform (Performance)
Company: Reddit
Location: Remote
Posted Dec 04, 2025
The text describes a software engineering role at Reddit's Apps Platform team, outlining responsibilities for building tools, improving developer efficiency, and collaborating across teams. It lists required expertise, benefits like healthcare and parental leave, and pay transparency details.
Senior Software Engineer - Firefox Enterprise
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Senior Full Stack Engineer
Company: Kalepa
Location: Remote
Posted Dec 04, 2025
The job posting is for a core engineer role at a company working on cutting-edge technology including NLP, firmographic data, entity resolution, and more. The role involves building large data pipelines, distributed systems, machine learning models, and robust infrastructure. The company values smart programmers who love coding, seek challenging problems, and appreciate recognition for excellent work. They offer a competitive salary, equity options, and various benefits.
Senior Full Stack Engineer
Company: Kalepa
Location: Remote
Posted Dec 04, 2025
The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The ideal candidate should have 5+ years of software engineering experience, excellent development skills, and experience with modern FE frameworks like ReactRedux. The company offers a competitive salary, significant equity options, excellent benefits, and a global team environment.
Staff Software Engineer - Graphics
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Customer Support Representative
Company: Baymard Institute
Location: Europe, UK, Germany, European timezones
Posted Dec 04, 2025
The job posting is for a full-time remote Customer Support Representative at Baymard Institute, a company that conducts UX research studies and provides a B2B SaaS platform for retailer stores, brands, and agencies. The role involves delivering excellent customer support, collaborating with internal teams, and maintaining a high standard of written communication. The ideal candidate should be motivated by helping customers succeed, have strong written English skills, and be comfortable with technology.
Senior Product Designer - Game Controller
Company: Netflix
Location: Remote
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding its Netflix Games division and seeking a Senior Product Designer for Games Controller to create seamless, intuitive experiences connecting smartphones to TV and web platforms. The role involves designing second-screen experiences, driving end-to-end design, collaborating across disciplines, and solving complex problems to shape the future of gaming on Netflix.
Staff Software Engineer - Graphics
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla's mission to build the internet as a public resource includes work on AI, security, and open-source software. The Graphics Team seeks engineers with expertise in C++/Rust and graphics frameworks, offering competitive benefits and a commitment to diversity.
Staff Software Engineer - Graphics
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.