Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Security Consultant - Opswat
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This job description outlines a cybersecurity role at IBM Consulting, focusing on Opswat integration, client collaboration, and compliance. It requires a bachelor's degree, 25 years of experience, and expertise in secure content management.
Service Designer - Public Sector
Company: IBM
Location: Leicester, GB
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires designing end-to-end service journeys, facilitating understanding of user experiences, and embedding design practices within organizations. The role emphasizes long-term career growth, collaboration, and making meaningful changes for clients.
Business Intelligence and Analytics Senior Managing Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves deploying modern SAP Analytics Reporting offerings, working directly with customers, leading project teams, and supporting sales activities. The candidate should have strong experience managing SAP Analytical and Reporting workstreams, proven experience leading full lifecycle implementation projects, solid knowledge in FP&A, and hands-on experience with SAP Analytics technologies.
Software Developer - Data
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job posting seeks an experienced Data Developer with expertise in Data Engineering, ETL, ELT, DataStage, PL/SQL, and Java. The role involves designing, developing, and maintaining scalable applications, integrating with messaging systems, and contributing to modernization initiatives using AI-driven approaches.
Fullstack Python developer
Company: IBM
Location: Vilnius, LT
Posted Dec 04, 2025
The role involves designing and developing software solutions for hybrid cloud and AI, requiring expertise in Python, databases, and Agile practices. It emphasizes technical skills, cloud certifications, and collaboration in innovation centers worldwide.
Oracle AMS Project Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text is a job description for a role at IBM, focusing on career development and collaboration with clients to drive digital transformation using hybrid cloud and AI. The role involves managing resources, supporting clients, and working with various technologies like Oracle Cloud ERP and HCM.
Software Development manager-Python & AI Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that enables the world to function better by providing hybrid cloud infrastructure to meet clients' demands. The role involves leading a team of engineers to design and develop AI-based features, optimize existing products, and drive out-of-box performance for key workloads. The position requires strong leadership skills, technical expertise, and a track record of delivering complex projects.
Service Designer
Company: IBM
Location: Manchester, GB
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, collaborating with clients globally to improve hybrid cloud and AI journeys. The Service Designer role focuses on designing end-to-end service journeys, facilitating understanding of user experiences, embedding design practices, and working with user researchers to shape holistic user experiences.
Workday HCM & Compensation Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a Workday Consultant. The role involves working with clients globally to improve hybrid cloud and AI solutions. The consultant will lead and implement expert services using IBM's offerings and technologies, focusing on user experience, performance, reliability, and scalability. The position requires at least 5 years of experience in Workday, agile experience, and Workday certification.
Data Scientist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM's CIO Technology Platform Transformation team focuses on modernizing infrastructure with AI and cloud computing, driving innovation and enhancing cybersecurity. The role involves developing AI solutions, collaborating across departments, and ensuring scalable, ethical tech implementations.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic engagement.
Consultor SAP TM
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, collaboration, and working with visionaries across industries. It highlights the importance of curiosity, continuous learning, and challenging the norm to drive innovation and impact. The role of an SAP TM Consultant is also mentioned, emphasizing client-centric solutions, expertise in SAP Transportation Management, and continuous improvement.