Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Project Manager-Salesforce
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text is a job description for a Japanese-speaking role at IBM Japan. The role involves project management for Salesforce implementation, including planning, development, operation, and maintenance. It requires 3+ years of Salesforce experience and various technical skills. The company culture is supportive of skills and experience.
Oracle EPM Finance Cloud Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves implementing, configuring, and optimizing Oracle EPM Cloud solutions, working with clients, and integrating with enterprise systems.
IT Project Manager
Company: IBM
Location: Heredia, CR
Posted Dec 04, 2025
The role of a Project Manager at IBM Consulting involves leading cross-functional teams to deliver custom development solutions or manage application maintenance and support. The Project Manager is responsible for ensuring projects are completed on time, within scope and budget, while meeting business requirements and contractual obligations. They manage project plans, budgets, schedules, and staffing requirements, and must possess experience with project management methodologies and tools.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Preferred qualifications include experience with AEM Core Technologies, OSGI Services, Java, and familiarity with building tools like Jenkins and Maven.
Federal Associate Consultant (Rocket Center, WV)
Company: IBM
Location: Rocket Center, US
Posted Dec 04, 2025
The IBM Consulting Associate Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, technical skills, and personal growth. The role involves solving complex business problems, collaborating with clients, and driving innovation using IBM's technology platforms and strategic partners.
Consulting Public Sector Digital & Technology Solutions Degree Apprenticeship
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a Digital and Technology Solutions Degree Apprenticeship for individuals interested in working on public sector client projects. The role involves client engagement, solution development, data analysis, communication, team collaboration, and learning and development. Apprentices will develop technical and business skills in areas such as cloud platforms, data analytics, AI, and agile work practices.
Package Consultant-SAP HANA FIN FICA
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in implementing and supporting FICA for SAP, leading projects, and conducting testing. A bachelor's degree is required, with a master's degree preferred. 6-12 years of SAP functional experience, specializing in SAP Hana FICA modules, is required, along with experience in gathering business requirements, designing solutions, and testing.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a senior SAP Consultant. The role involves working closely with clients to deliver high-quality SAP solutions, leveraging the latest technologies and methodologies. The position requires a strong technical background in SAP, mobile app development, and enterprise mobility architecture.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role requires developing partnerships with stakeholders, creating technical solutions, and managing test scripts for Oracle R12 financial applications. Strong communication skills and experience in Oracle Cloud Applications are essential.
Operational Technology Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes the role and responsibilities of a Senior Cybersecurity OT Specialist, focusing on securing operational technology environments. It highlights the need for extensive experience in cybersecurity, knowledge of ICS protocols and architectures, and expertise in OT security technologies. The role involves developing and implementing OT cybersecurity policies, conducting risk assessments, designing security controls, monitoring security systems, collaborating with OT engineers, providing training, participating in incident response, staying updated on OT security threats, evaluating security technologies, contributing to OT network architecture, ensuring compliance with OT security standards, and mentoring junior team members.
Werkstudent IT Support (m/w/d)
Company: IBM
Location: Magdeburg, DE
Posted Dec 04, 2025
The text is a job posting for a student intern in IT support at IBM's Client Innovation Center in Magdeburg. The role involves supporting asset management, setting up new devices, handling technical onboarding, and troubleshooting hardware, software, and network issues. The position requires enrollment in a relevant field of study, practical IT support experience, and knowledge of Windows and Office environments.
(Kaohsiung) Application Developer-Mobile
Company: IBM
Location: Kaohsiung, TW
Posted Dec 04, 2025
IBM Consulting offers a career focused on hybrid cloud and AI innovation, emphasizing collaboration, continuous improvement, and technical expertise in areas like Java and mobile solutions.