Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Business Transformation Consultant-Finance Analytics
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The ideal candidate should have 4+ years of experience with IBM Cognos TM1, strong knowledge of ETL processes, and proficiency in Python development. The role requires excellent analytical and communication skills.
SAP S/4HANA Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as an SAP consultant, highlighting the role's responsibilities, required skills, and desired attributes. It emphasizes the importance of long-term relationships, collaboration, and continuous learning in the role.
Package Consultant-SAP HANA EPM
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The role involves working with clients on SAP HANA BPC projects, requiring expertise in implementation and configuration. It offers opportunities for innovation and career growth within IBM's consulting ecosystem.
AI Foundations - Software Engineer - Research Internship: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for an AI Software Engineer Intern position at IBM Research. It highlights the responsibilities, required skills, and preferred qualifications for the role. The position involves working on cutting-edge AI research, developing scalable infrastructure, and contributing to IBM's open innovation initiatives.
Technical Support Representative- Network Detection and Response
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The role involves working with clients on hybrid cloud and AI projects, monitoring network threats, and collaborating with security teams. It requires technical expertise in NDR tools and cybersecurity.
IBM Storage Software products
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes the Chksnap script, a diagnostic tool for IBM Storage Software products. It mentions the tool's compatibility with various operating systems and its integration with other IBM software like Storage Scale, Storage Scale System, Copy Services Manager, and Storage Insight. The text also highlights the required education and technical expertise for the role, including Salesforce CSP, PuTTY, and Enhanced Customer Data Repository (ECuRep).
Application Consultant-Banking
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Consultant who works closely with clients to improve their hybrid cloud and AI journey. The position requires strong technical skills, experience in system analysis and design, and the ability to develop proposals, analyze requirements, and design future-ready architectures.
Desenvolvedor(a) Salesforce Industries
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in Salesforce. It highlights opportunities for professional development and impactful solutions across industries, with a focus on strategic partnerships and continuous learning.
Software Engineer - Go or Java, Python, Docker, Kubernetes
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically on the HashiCorp engineering team. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multicloud and hybrid environments. The position requires designing, prototyping, and implementing features and tools while collaborating with various teams and stakeholders. The ideal candidate should have a strong backend focus, experience with modern programming languages and frameworks, and a cloud-native mindset.
Value Process and Governance Consultant (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Value Process & Governance specialist. The role involves establishing governance frameworks, standardizing processes, and ensuring strategic alignment of AI and automation initiatives with client goals. The position offers individual career growth, access to trainings, and the chance to work on impactful projects with a global network of clients.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Process Analyst – Insurance Claims
Company: IBM
Location: Noida, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, specifically in the IBM BPO division. It highlights the role's focus on accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows. The position involves working with clients globally, collaborating with visionaries across industries, and leveraging IBM's technology platforms. The text also mentions the importance of curiosity, continuous learning, and long-term career growth within the company.