Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Application Developer-ServiceNow
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term client relationships, collaboration, and technical expertise. It mentions working in Client Innovation Centers and Delivery Centers to deliver deep technical and industry expertise to clients worldwide. The role requires strong communication, collaboration, and training skills, along with a Bachelor's degree and relevant technical expertise.
Sr. Data Analytics Engineer - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Sr Data Analytics Engineer. The role involves developing data models, reports, and dashboards to enable data-driven decision making for business stakeholders. Success is measured by reduced time for self-service insights, high adoption of data products, and reliable data solutions.
Application Developer-SAP ABAP
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM provides a culture of evolution, empathy, and continuous learning, with opportunities for career growth and development.
Software Development Engineer - HashiCorp Nomad
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on contributing to HashiCorp's offerings now part of IBM. The role involves building and maintaining Nomad, a distributed cluster orchestrator, and working on next-generation distributed systems for orchestration. The position requires expertise in software development, cluster orchestrators, and container technologies.
SAP Solution Architect (Data)
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The text is a job description for an SAP Data Expert role at IBM Consulting. The role involves managing data migration activities, implementing master data governance solutions, and utilizing batch data communication techniques. The ideal candidate should have a strong background in SAP technologies, data management, and problem-solving skills.
Infrastructure Specialist-AWS DevOps
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, delivering technical expertise to clients worldwide. Responsibilities include designing and building AWS Cloud services, strong communication skills, and experience with various technologies like Python, Java, Kubernetes, and DevOps tools.
M&A Tax Counsel
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
IBM is seeking an experienced Mergers & Acquisition Tax Specialist to join their corporate tax department. The role involves advising on acquisitions, dispositions, and joint venture opportunities throughout the deal lifecycle. The ideal candidate should have strong tax technical skills and 5-10 years of experience in relevant areas.
Infrastructure Specialist-Cloud Data Platform Managed Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for an experienced Kafka Administrator to join a team and manage enterprise-grade Kafka environments. The role requires expertise in Confluent Platform, Kubernetes/OpenShift, and Kafka security configurations. Responsibilities include administering Kafka clusters, deploying Confluent Platform using CFK, implementing Kafka security, configuring ClusterLink and Replicators, setting up ActivePassive clusters, integrating Confluent Connectors, working with CDC connectors, collaborating with development teams on Python/Spring Boot Kafka applications, utilizing GitHub, GitHub Actions, and ArgoCD for CI/CD and automation, and monitoring and optimizing Kafka performance and reliability.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a customer service role at IBM Consulting. It outlines the responsibilities, required education, and preferred technical and professional experience. The role involves providing quality customer service, handling inquiries, managing cases, and resolving complex issues. The position requires a bachelor's degree, good communication skills, and proficiency in MS Excel.
IBM Financing Pricing (Japanese Speaking)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The IBM Financing Pricing Team develops and manages pricing strategies for IBM's financing solutions. The role involves collaborating with sales and finance functions to structure competitive, profitable deals while ensuring compliance and supporting FiTTER's mission to protect, manage, and grow IBM's Free Cash Flow. The position requires strong financial and analytical capabilities, Japanese language proficiency, and excellent communication and problem-solving skills.
Senior MERN Cloud Full Stack Developer
Company: IBM
Location: Cairo, EG
Posted Dec 04, 2025
The job description for an Application Developer at IBM highlights the role's responsibilities in full-stack development, cloud integration, API integration, code quality, testing, collaboration, and continuous improvement. The position requires a bachelor's degree and 2-3 years of experience with cloud platforms and frameworks like Node.js and React.
Quantum Systems Test Engineer
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
IBM Quantum is an industry initiative to build universal quantum computers for various applications. The role of a Quantum Systems Test Engineer involves developing and deploying IBM's quantum computing technology, focusing on testing and validating quantum systems, including Quantum Processing Units (QPUs) and related components. The position requires a bachelor's degree in Electrical Engineering, Computer Engineering, Physics, or a related field, along with proficiency in programming languages like Python, Shell, or C/C++. Experience in a laboratory environment, knowledge of electrical test equipment, and strong communication and collaboration skills are essential.