Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
DevOps SRE
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM is shifting towards cloud computing and seeking experienced cloud software engineers to join their Continuous Delivery services development team in India, Bangalore. The role involves setting up infrastructure, managing code changes, using open-source tools, participating in architectural discussions, and providing end-user support. The company values innovation, passion for winning in the cloud marketplace, and staying abreast of the latest technologies.
Recruitment Coordinator (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The Recruitment Coordinator role involves scheduling and coordinating interviews, managing travel arrangements, generating offer letters, facilitating background investigations, and performing onboarding activities. The position requires a bachelor's degree, 1+ years of experience in recruitment administration, and experience in the candidate selection process. The role is based in Eastwood 1800.
SAP Functional Consultant - FICO Group Reporting
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role for an experienced SAP FICO Functional Consultant. The position involves working with clients globally, designing and configuring SAP Group Reporting, and collaborating with stakeholders. The role requires 7-10 years of SAP finance experience, expertise in SAP FICO modules, and strong consulting and communication skills.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of a Brand Sales Specialist. The role involves working closely with clients, managing client sets, identifying decision makers, and driving new business development. The position requires a bachelor's degree, preferably a master's degree, and technical expertise in SAP Industry Solution for Oil & Gas. Excellent interpersonal skills and a willingness to learn new technologies are preferred.
Internship: SAP Developer in Ciudad de México
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The SAP Consulting Internship Program provides practical skills in a multinational environment. Successful completion opens doors for further development.
Principal ServiceNow Solution Architect
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The job posting seeks a highly experienced Principal ServiceNow Solution Architect with a ServiceNow Certified Technical Architect (CTA) certification and multiple Certified Implementation Specialist (CIS) credentials. The role involves leading enterprise-level transformations, designing solutions across various ServiceNow modules, collaborating with stakeholders, and driving platform advancements. Fluency in Arabic and English is required, with a preference for candidates based in or willing to relocate to Saudi Arabia.
Assistente Administrativo - Exclusivo para Pessoas com Deficiência (PcD)
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 04, 2025
The Administrative Process Assistant role is crucial for IBM's profitable operations, supporting the banking sector and enabling the company to bring innovative technologies to market. The position requires a high school diploma or equivalent, with a bachelor's degree preferred. Key skills include experience with Microsoft Excel, good communication, self-management, flexibility, teamwork, customer relationship, and decision-making capacity. The role involves in-person work at IBM Hortolândia Condomínio Tech Town, Monday to Friday, business hours. Preferred experience includes contract management.
Programa de Pasantías - Desarrollo de Software
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes an internship program at IBM Consulting where the intern will work as an Application Developer Intern. The intern will receive training in various technical skills and work on a variety of technology projects. The program requires the intern to complete training, participate in virtual or face-to-face spaces, be agile with a design mindset, complete user stories, propose best practices, comply with policies, and document work.
Application Developer-EAI
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. The role involves working in Client Innovation Centers and Delivery Centers, collaborating with clients globally to drive innovation and adoption of new technology. The position requires hands-on experience in software development, particularly in B2Bi Sterling Integrator, Sterling File Gateway, and Sterling Secure Proxy.
Package Consultant-SAP HANA EPM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading projects, implementing SAP HANA BPC functionalities, and providing technical expertise. Required qualifications include a bachelor's degree, SAP functional experience, and knowledge of SAP BPC modules.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Developer. It emphasizes the importance of long-term client relationships, collaboration, and the use of cutting-edge technology platforms. The role involves translating system requirements into design and development, driving innovation, and working with various technologies and tools.
Business Transformation Consultant-Supply Chain Planning
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include configuring Kinaxis Rapid Response, customizing solutions, performing workshops, providing data specification documents, and supporting clients and teams. The position requires a Bachelor's degree, 3+ years of experience, and expertise in supply chain management and Kinaxis platform implementations.