Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Application Architect (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, collaborating with clients globally, and serving as an Architect to define solutions, guide technical teams, and collaborate with stakeholders. The position requires expertise in cloud solutions, SDLC, DevOps, and programming languages like Java and Python.
Industry Consultant-Life Sciences
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include executing and maintaining serialization master data updates, supporting new product launches and mandate implementations, collaborating and troubleshooting data issues. Required education is a Bachelors Degree, with a Masters Degree preferred. Required technical expertise includes 8-12 years of experience with serialization systems, strong understanding of master data management principles, and effective communication skills.
Package Consultant-Workday Finance Planning
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Workday Financial Planning Consultant, you will identify business requirements, align them with clients' financial planning processes, and provide expert guidance on industry standards. The role requires a Bachelor's degree, 4+ years of experience in Workday Adaptive Planning implementation, and certifications in Workday Adaptive Planning Core, Applied, and Integration.
DB2 Modernization Jr Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role offers opportunities to work with IBM clients on innovative solutions, emphasizing collaboration and career growth. It highlights strong technical skills and a supportive environment for professional development.
Senior Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role in the HashiCorp engineering team. The team builds the Infrastructure Cloud, which allows enterprises to take a unified approach to infrastructure and security lifecycle management. The role involves designing, prototyping, and implementing features and tools while ensuring stability and usability. The position requires at least 5+ years of experience as an engineer, with a focus on Golang development and experience with distributed systems on cloud providers like AWS, Azure, or GCP.
Application Developer-ServiceNow
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and problem-solving using best practice technologies and tools.
Data Scientist-Advanced Analytics
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The role of a Data Scientist with Advanced Analytics skills involves leveraging deep data and analytics expertise to address business challenges. The role requires proficiency in mathematical optimization, discrete-event simulation, rules programming, and predictive analytics. Key technologies include Python, Pandas, NumPy, Matplotlib, Seaborn, and Plotly. The role also involves data processing, programming, and automation using Python.
Package Specialist-SAP HANA FIN FI
Company: IBM
Location: Shanghai, CN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required technical expertise.
SAP SuccessFactors Compensation BA/Design Lead
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that involves leading remote design workshops, facilitating verification sessions, and performing testing and integration mapping. The role requires strong experience with SuccessFactors Compensation and agile methodologies, as well as the ability to collaborate across multiple teams and drive end-to-end process alignment.
Oracle OIC & Fusion Technical Architecture Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that involves technical integration for Oracle Cloud implementation projects. The role requires extensive experience with Oracle Fusion Cloud, OIC integration, and various integration technologies. The position emphasizes collaboration, problem-solving, and leadership skills.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, hybrid cloud and AI solutions, and SAP HANA FIN experience. It outlines required education, technical expertise, and preferred experience for the role.
Associate SAP Functional- SuccessFactors Core HR - Entre Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text is a job description for an Associate role at IBM's Client Innovation Center in Nova Scotia. It highlights the responsibilities, required education, and technical expertise needed for the position. The role involves designing and deploying HR technology solutions, conducting requirements analysis, and providing training and support. The company values passionate, original thinkers who are eager to learn and solve complex problems.