Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Developer
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Senior Developer at IBM Corporation. The position involves performing critical path components, mentoring junior developers, leading design discussions, researching technology solutions, developing business-focused solutions, designing user interfaces, gathering requirements, creating documentation, maintaining and scaling applications on cloud and on-premises platforms, leading project teams, delivering API solutions, identifying knowledge gaps, and reporting progress to management. The role requires a Bachelor's degree and two years of experience in software development, with expertise in Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services, and SQL.
Senior SAP EWM Consultant, German speaker
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, collaboration, and delivering high-quality solutions using SAP Accelerate methodology. The role requires a bachelor's degree, German language proficiency, and experience in EWM projects.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in customer service support. The position involves answering customer queries, handling complaints, and providing information about products. It requires excellent communication skills, the ability to multitask, and a strong customer focus. The role is based in an IBM Consulting Client Innovation Center and offers opportunities for career growth and development.
Absence & Benefits Administrator
Company: IBM
Location: WARSZAWA, PL
Posted Dec 04, 2025
The job posting is for an Absence and Benefits Administrator role in Warsaw, Poland. The position involves managing employee absences, providing benefits support, and ensuring smooth HR operations. The role requires strong English communication skills, proficiency in Excel and MS Office, and high attention to detail.
Senior - Manager Resident Technology Services
Company: IBM
Location: No City, BR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically a Manager role for the Resident Technology Strategist (RTS) team at HashiCorp. The role involves managing a team of architects and consultants, delivering customer engagements, and driving the RTS program. The position requires deep technical expertise, experience leading teams, managing client relationships, and a thorough understanding of DevOps processes and cloud infrastructure management.
Senior Technical Account Manager
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Package Consultant-Salesforce
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and the ability to challenge norms to drive meaningful change for clients. The role of a Software Developer is also outlined, focusing on Salesforce development, agile methodologies, and technical expertise.
Application Developer-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading design, development, and implementation of Maximo MAS upgrades and implementations. It highlights the need for technical expertise in IBM Maximo EAM technology, Python, Java, and SQL. The role involves assessing customization needs, creating integration points, conducting testing, and providing advisory services to clients.
Project Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the role of a trusted partner, overseeing IT projects, and delivering high-quality solutions for clients, particularly in the financial industry.
Production Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Software is seeking a Platform Production Engineer to join their team and take ownership of scaling, automating, and optimizing their multicloud platform infrastructure across AWS, GCP, and Azure. The role involves ensuring platform reliability and performance, automating operations, incident response, Kubernetes upgrades and management, observability and monitoring, infrastructure as code, CI/CD and release automation, cross-functional collaboration, performance tuning, and security and compliance.
Senior SAP BTP Business AI Consultant
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 04, 2025
The job description is for a skilled Package Consultant with expertise in the SAP Business Technology Platform (BTP). The role involves leading and managing the implementation of SAP BTP services and applications for clients. The consultant will provide technical leadership, collaborate with stakeholders, design and develop SAP BTP applications, perform testing, conduct gap analysis, and stay updated with the latest developments in SAP BTP technologies.