Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled software developer to join their team. The role involves developing and maintaining high-quality software products, collaborating with various teams, and working with technologies like Java, React, SQL, OpenShift, Kubernetes, and Docker. The ideal candidate should have 8+ years of experience, strong problem-solving skills, and excellent communication abilities.
2026 Intern – Information Architecture
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.
General Accounting Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text is a job description for a General Accounting Analyst role at IBM Consulting. It outlines the responsibilities, required education, and technical expertise needed for the position. The role involves reviewing and processing journal entries, performing account reconciliations, supporting continuous improvement initiatives, and working in a fast-paced environment.
Application Developer ServiceNow
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with ServiceNow in a global client environment. The role involves development, maintenance, and customization of ServiceNow modules, as well as building solutions based on customer requirements. The position requires a strong technical background, excellent communication skills, and a willingness to learn and adapt to new technologies.
Software Engineer - OpenSearch
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration with open-source projects and career growth. The role requires expertise in distributed systems, Java, and experience with open-source contributions.
Quality Engineer-Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The Automation Testing Practitioner will design, build, test, and deploy effective testing solutions to reduce manual effort in the testing process. Required education is a Bachelors Degree, and preferred technical experience includes knowledge of Python and WebServices testing.
Master@IBM Werkstudent*in in Agentic AI @ SAP on Db2 (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text is a job posting for a position in the IBM SAP Db2 development team. The role involves developing AI Agent solutions for Db2 databases serving SAP NetWeaver, assessing existing Db2 agents for SAP integration, identifying opportunities for new AI agents, collaborating with cross-functional teams, and staying updated with AI and IBM tools. The position requires a Bachelor's degree in Computer Science or a related field, experience in AIML development, knowledge of relational databases and Db2 LUW, strong analytical and problem-solving skills, excellent communication and collaboration abilities, and basic knowledge of public cloud concepts.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The position involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The role requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Execution Buyer
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 04, 2025
The job role of an Execution Buyer involves managing purchase orders, ensuring timely delivery of spare parts, and coordinating with suppliers and internal teams. The role requires a bachelor's degree, proficiency in English and Spanish, and skills in SAP, problem-solving, and communication. The buyer is responsible for order book management, supplier performance management, and supporting business projects and transformations.
Application Architect-ServiceNow
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that involves working with clients globally to improve hybrid cloud and AI solutions. The role requires extensive experience with ServiceNow, including implementation, integration, and governance of ServiceNow solutions across various modules and industries.
Senior Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software as a Senior Support Engineer for the Vault product. The role involves troubleshooting complex issues, collaborating with customers and engineering teams, and contributing to product growth. The position offers growth opportunities within IBM's product and technology landscape, including Research, Software, and Infrastructure.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a SuccessFactors Employee Central consultant. The role involves working on requirements analysis, solution design, configuration, implementation, and troubleshooting of key Employee Central functions. The consultant will provide training and support to ensure a smooth transition. The role requires proficiency in SAP SuccessFactors Core HR Employee Central platform and knowledge of internal and external EC integrations.