Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Lead Full Stack Engineer – .NET

Company: Varicent

Location: Mexico

Posted Dec 03, 2025

The text highlights a job posting for a Lead Backend Software Developer role at Varicent, emphasizing innovation, team collaboration, and modern technology. It outlines responsibilities like building features, optimizing systems, and working with AWS tools, while showcasing benefits such as remote work flexibility, competitive compensation, and global collaboration opportunities.

Revenue Systems Specialist

Company: Docplanner

Location: Poland

Posted Dec 03, 2025

DocPlanner is a leading digital healthcare platform connecting 30 million patients to 2 million professionals, emphasizing human-centric care and innovation. The job role involves data-driven decision-making, collaboration with stakeholders, and building data infrastructure. The company offers flexible work arrangements, health benefits, and a supportive environment for diverse talent.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Colombia

Posted Dec 03, 2025

Cielo is seeking a Manager of Training & AI Activation Revenue Enablement to drive sales effectiveness and operational efficiency through training, process standardization, and strategic enablement initiatives. The role involves coordinating and integrating AI functionality to support the revenue team, designing onboarding programs, establishing metrics, and standardizing sales processes. The ideal candidate has 3-5 years of experience in sales enablement, instructional design, or sales training, and is detail-oriented, results-driven, and proficient in Salesforce and the Microsoft Office suite.

Data Scientist

Company: MGID

Location: Remote

Posted Dec 03, 2025

MGID seeks a Data Scientist to join their AdTech team, focusing on data analysis, algorithm development, and stakeholder collaboration. The role requires expertise in Python, machine learning, and big data technologies, with opportunities to impact product development and optimize CPA campaigns.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture, while detailing competitive benefits and inclusive practices.

React Developer (Front-end, Next.js), SC cleared

Company: NECSWS

Location: UK

Posted Dec 03, 2025

NEC Digital seeks a Frontend React Developer for a hybrid or remote role. The successful candidate will develop and maintain web applications using React and Next.js, collaborating within a Scrum team to implement new features and ensure accessibility, performance, and test quality standards. The role requires SC clearance and strong React, TypeScript, and Next.js skills.

Product Manager L5 - Enterprise Developer Enablement

Company: Netflix

Location: USA

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content and Business Products team builds technology to scale content operations. The role is for a Technical Product Manager to drive the strategy and evolution of application development platforms, simplifying the software development lifecycle and integrating AI capabilities.

Financial Analyst

Company: Blackbaud

Location: USA

Posted Dec 03, 2025

This job posting describes a Financial Analyst role at Blackbaud, requiring 13 years of experience and proficiency in financial tools. The position involves budget forecasting, reporting, and process improvements. Blackbaud emphasizes a remote-first culture, equal opportunity, and competitive compensation.

Software Engineer L4 - Revenue Finance Infrastructure

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text describes Netflix's global entertainment services and a job opening for a Revenue Infrastructure engineer. It outlines team responsibilities, technical requirements, and company values, with details about compensation and diversity initiatives.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Mexico

Posted Dec 03, 2025

Cielo offers career growth opportunities with a focus on AI-driven sales enablement. The role involves training, process standardization, and AI integration to enhance revenue strategies. The job requires expertise in sales enablement platforms and instructional design, with a strong emphasis on collaboration and innovation.

Procurement Analyst

Company: Fortive

Location: Brazil

Posted Dec 03, 2025

The text describes the key skills, experience, and qualifications required for a successful purchasing professional. It highlights the importance of strategic planning, supplier management, negotiation, data analysis, and communication in this role.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Argentina

Posted Dec 03, 2025

Cielo is seeking a Manager of Training & AI Activation Revenue Enablement to drive sales effectiveness and operational efficiency through training, process standardization, and strategic enablement initiatives. The role involves coordinating and integrating AI functionality to support the revenue team, designing onboarding programs, establishing metrics, and standardizing sales processes. The ideal candidate has 3-5 years of experience in sales enablement, instructional design, or sales training, and is detail-oriented, results-driven, and proficient in Salesforce and the Microsoft Office suite.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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