Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Senior Software Engineer - Ads Experimentation Platform

Company: Reddit

Location: Remote

Posted Dec 02, 2025

Reddit primarily generates revenue through advertising and is working towards building a massive business to fund its mission. The Ads Experimentation Platform team builds tools for engineers and scientists to test new products and verify ideas in the ads marketplace. The team is committed to building scalable and flexible pacing infrastructures to improve market efficiency and budget-aware testing capacity.

Senior Site Reliability / Gitops Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical seeks a Senior Site Reliability Engineer to drive automation and innovation in open-source technologies, offering global collaboration, competitive benefits, and a dynamic work environment.

Growth Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is seeking an experienced Growth Engineer to join their team and take ownership of their marketing technology stack, data architecture, and infrastructure. The role involves designing and scaling systems that power marketing automation, lifecycle marketing, and data-driven growth initiatives. The ideal candidate will be passionate about technology, data, and the use of technology in marketing, and will thrive in an environment that emphasizes ownership, collaboration, learning, and continuous improvement.

Senior Software Engineer - Backend Engineering

Company: Red Cell Partners

Location: Remote

Posted Dec 02, 2025

Trase Systems is an AI company founded in 2023 that empowers enterprise leaders to deploy, manage, and optimize AI solutions. They specialize in AI agents and have topped the Hugging Face GAIA Leaderboard. The company is seeking a backend engineer to design, develop, and maintain scalable backend services and cloud infrastructure.

Software Engineer - Python - Container Images

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They offer a rewarding career working with the best people in technology, building container images and contributing to open source projects. The company values collaboration, diversity, and knowledge sharing.

Software Engineer - OpenStack

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for their OpenStack Engineering team, working on Charmed OpenStack and Ceph. The role requires a Python software developer with experience in automating infrastructure as code and working with distributed systems.

Public Cloud Project Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Public Cloud Project Manager to manage key Tier 1 Enterprise Public Cloud accounts, collaborate with various stakeholders, and ensure successful project delivery. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: Remote

Posted Dec 02, 2025

Found is a company supporting self-employed individuals with tools for financial management and security. They are seeking a Senior FullStack Engineer to enhance their bookkeeping and invoicing systems while offering competitive compensation, equity, and flexible work arrangements. The role involves collaborating on product development and improving technical operations.

Rust Engineering Lead - Linux and Open Source

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is hiring Rust Engineering Leads to drive adoption of Rust in their open-source projects and platforms like Ubuntu. The role involves designing software, advocating for Rust, and collaborating globally in a distributed environment with opportunities for growth and innovation.

Lead Senior Compliance Associate

Company: Kraken

Location: Remote

Posted Dec 02, 2025

Kraken promotes its mission-driven culture, global crypto expertise, and commitment to innovation and compliance. The text highlights opportunities for experienced professionals, emphasizes industry-leading standards, and showcases diversity and inclusion efforts in hiring practices.

Engineering Manager - Public Cloud, Python, Golang

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical, a leading open-source provider, offers an Engineering Manager role with global collaboration opportunities, emphasizing innovation, remote work, and professional growth. The position highlights technical leadership, cloud infrastructure optimization, and a supportive work environment with benefits like travel, learning budgets, and competitive compensation.

Partner Sales Manager - Hewlett Packard Enterprise

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical promotes itself as a leading open source provider with widespread enterprise adoption and global collaboration. The text highlights growth opportunities, key partnerships, and a job opening for a Partner Sales Manager with HPE, emphasizing innovation and open source capabilities.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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