Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Acquisition Analyst III
Company: TestPros
Location: Remote
Posted Dec 02, 2025
TestPros is a growing IT services company seeking an Acquisition Analyst III with engineering and acquisition experience. The role involves managing documentation for DHS contracts, with benefits including competitive pay, insurance, and retirement plans. The company emphasizes equal opportunity employment and compliance with federal standards.
Director of Fraud Solutions
Company: FNA
Location: Remote
Posted Dec 02, 2025
The Director of Fraud Solutions role at FNA is a fully remote position leading the development and implementation of antifraud solutions to protect consumers and financial institutions from payment fraud and scams. The role involves shaping the future of fraud prevention, collaborating with cross-functional teams, and driving business growth while making a tangible positive impact in the fight against financial crime.
Engineering Manager - Solutions Engineering
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical is looking for a software engineering team lead to drive a new initiative in model-driven operations and infrastructure-as-code, with a focus on Python development and automation.
Senior Staff Software Engineer NFS - Protocol
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
Hammerspace is seeking a highly skilled Senior Staff Software Engineer to join their team and focus on the development and enhancement of NFS Network File System protocols. The successful candidate will play a pivotal role in their distributed Hyperscale NAS product, contributing to its robustness, performance, and scalability. The role involves protocol development, architecture and design, code development and review, test automation, customer support, remote collaboration, mentorship, and community participation.
Head of Customer Service - Subscription Ecommerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures seeks a Head of Customer Service to scale their high-growth supplement brand. The role involves managing a large team, optimizing performance, and driving key metrics like CSAT and Trustpilot scores. The company emphasizes autonomy, innovation, and a fast-paced environment.
Senior Property Claims Examiner
Company: Raphael and Associates
Location: Remote
Posted Dec 02, 2025
Raphael & Associates offers a dynamic role with competitive benefits and growth opportunities for experienced property claims examiners. The position emphasizes exceptional service, team collaboration, and professional development within a forward-thinking organization.
Solutions Engineer
Company: First Advantage
Location: Remote
Posted Dec 02, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The Solutions Engineer role supports the Sales team, working with cross-functional teams to ensure smooth client onboarding, fast delivery, and successful customer outcomes.
Liability Claims Examiner
Company: Raphael and Associates
Location: Remote
Posted Dec 02, 2025
Raphael & Associates is a third-party claims administrator seeking experienced professionals for a Liability Desk Examiner role. The position involves end-to-end management of liability loss claims, conducting investigations, interviewing parties, and evaluating claims. The company offers a competitive compensation package, benefits, and the opportunity to work with a dedicated team in a dynamic growing company.
Copywriter
Company: Coalition Technologies
Location: Worldwide
Posted Dec 02, 2025
The text is a job posting for a copywriter position, seeking candidates with excellent English writing skills and experience in writing SEO-driven content for various industries. The ideal candidate should have a background in specialized fields and be able to blend SEO best practices with brand priorities. Compensation is based on a per-word basis, with rates increasing after certain milestones.
Sr Staff Software Engineer - QA
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
The job posting is for a Senior Software QA Engineer position at Hammerspace, focusing on testing Storage Filesystems, distributed systems, and Protocols like NFS and SMB. The role involves leading testing efforts, collaborating with development and customer support teams, and developing test automation. The company offers a competitive salary range, comprehensive benefits, and values diversity and inclusion.
Finance Specialist
Company: First Advantage
Location: Remote
Posted Dec 02, 2025
The job posting is for a detail-oriented Finance Specialist to support the HKASEAN Finance team. The role involves ensuring accuracy and efficiency of financial operations across Hong Kong, Singapore, Malaysia, and the Philippines. The position offers benefits such as working from home, HMO coverage, optical and medicine reimbursements, generous leave credits, and opportunities to gain hands-on experience in regional finance operations and statutory compliance.
Head of Data
Company: ApprovalMax Limited
Location: Remote
Posted Dec 02, 2025
ApprovalMax is an award-winning B2B software that streamlines bill and expense approval processes for businesses worldwide. The company is seeking a Head of Data to lead their data team, drive data-driven decision making, and optimize data processes and infrastructure. The role requires technical expertise, leadership skills, and stakeholder management to support strategic initiatives and deliver actionable insights.