Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Customer Success Manager (German/English speaker)
Company: Udacity
Location: Germany,UK
Posted Dec 02, 2025
The Enterprise Customer Success team at Udacity is seeking a Senior Customer Success Manager to help companies and their employees realize the power of Udacity's training at scale. The role involves guiding and coaching customer executives, managers, and employees, maintaining high levels of customer engagement and satisfaction, and partnering with cross-functional teams to translate business needs into new solutions for customers.
Enterprise Customer Success Manager (Salesforce Certified)
Company: Litify
Location: Remote
Posted Dec 02, 2025
Litify is a legal technology company revolutionizing the legal industry with its all-in-one legal operating solution. The company aims to deliver better business outcomes to its clients, empowering law firms and legal departments to achieve consistent success. Litify is backed by Bessemer Venture Partners and recognized as one of Inc 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD, and iOS development, with a focus on optimizing infrastructure and enabling efficient development.
Strategic Workforce Planning Business Partner
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
Dropbox is seeking an experienced Strategic Workforce Planning Business Partner to join their team. The role involves leading end-to-end headcount management processes, building workforce dashboards, partnering with Finance and People Analytics, conducting external benchmarking, supporting annual workforce planning processes, contributing to HR technology roadmap initiatives, and driving long-term strategic workforce planning projects. The ideal candidate should have 6+ years of experience in Workforce Planning Analytics or Consulting, strong collaboration skills, excellent communication skills, and advanced technical expertise with Workday, Excel/Tableau, and HR technology platforms.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD systems, and iOS development.
EDI On-boarding Customer Success Manager - Ecommerce
Company: Pipe17
Location: Remote
Posted Dec 02, 2025
Pipe17 is an ecommerce integration platform that simplifies data exchange and optimizes supply chain processes. The company is seeking an EDI Onboarding Customer Success Manager to define and implement the end-to-end onboarding process for customers using EDI solutions. The role involves collaborating with cross-functional teams, managing project timelines, providing training and support, and acting as a customer advocate.
Cloud Support Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.
Director - Merchandising
Company: iHerb
Location: USA
Posted Dec 02, 2025
The Director of Merchandising is a strategic leader responsible for driving growth and profitability for their category. They develop and execute strategies related to product pricing, promotions, vendor relations, and category focus. The role involves hiring and managing a team, negotiating with vendors, analyzing category metrics, and differentiating iHerb from competitors. The position requires strong analytical skills, business expertise, and the ability to align global and regional merchandising strategies.
Strategic Workforce Planning Business Partner
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
Dropbox is seeking an experienced Strategic Workforce Planning Business Partner to join their team. The role involves leading end-to-end headcount management processes, building workforce dashboards, partnering with Finance and People Analytics, conducting external benchmarking, supporting annual workforce planning processes, contributing to HR technology roadmap initiatives, and driving long-term strategic workforce planning projects. The ideal candidate should have 6+ years of experience in Workforce Planning Analytics or Consulting, strong collaboration skills, excellent communication skills, and advanced technical expertise with Workday, Excel/Tableau, and HR technology platforms.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
This job description highlights a critical role in enhancing Dropbox's mobile infrastructure, offering opportunities to shape core systems, collaborate with cross-functional teams, and influence product delivery to millions of users. Responsibilities include improving build systems and CICD pipelines, while requirements emphasize expertise in Bazel, iOS development, and team collaboration.
Product Manager - Seller Systems
Company: Stripe
Location: Remote
Posted Dec 02, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Seller Systems team focuses on building platforms and systems to support Stripe's sellers and go-to-market teams. The role involves defining and delivering capabilities and experiences that span product, backroom accounting, end-user reporting, and go-to-market unlocking product velocity and monetization in a compliant and scalable manner.
Engineering Manager - Feeds Experience
Company: Reddit
Location: USA
Posted Dec 02, 2025
The role involves leading engineering teams to enhance Reddit's feed experiences, requiring expertise in software development and user-centric design. Benefits include comprehensive healthcare and flexible time off.