Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Core ZK Engineer - Linea

Company: Consensys

Location: EMEA

Posted Nov 30, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer opportunities to work on cutting-edge zkEVM projects and collaborate with builders worldwide. The role emphasizes cryptographic solutions for Ethereum scalability and community-driven development.

AI Principal Engineer

Company: Improvado

Location: USA

Posted Nov 30, 2025

Improva is an AI-powered platform for marketing teams in medium to large enterprises and agencies. It automates complex marketing intelligence and reporting to help optimize budgets, enhance campaign efficiency, and improve marketing ROI. The company is a rapidly scaling Series A startup that partners with globally recognized brands. They are looking for a hands-on AI Principal Engineer to help build the future of AI at Improvado, with a focus on defining product vision, building systems, and guiding a small team of AI engineers.

Meta/Facebook Ads Manager

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with top brands, startups, and agencies globally. They are seeking a highly motivated Paid Social Media Ads Manager to manage and optimize ecommerce clients' paid social media campaigns, primarily on Meta Facebook. The role involves developing and executing paid social media strategies, managing Facebook Ads Manager, creating compelling ad copy and visuals, implementing AB testing frameworks, monitoring and analyzing campaign results, collaborating with the marketing team, and potentially expanding to other paid social channels.

Senior UX Engineer

Company: Consensys

Location: USA

Posted Nov 30, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. Consensys is looking for a UX Engineer to join the MetaMask team, focusing on building beautiful, intuitive experiences for millions of users engaging with decentralized applications and Web3 technologies.

E-Commerce UI/UX Designer

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with leading brands, startups, and agencies globally. They are seeking an experienced UI/UX Designer to create website and landing page designs for top ecommerce brands. The role involves managing the design process, collaborating with cross-functional teams, and presenting designs to clients and stakeholders.

Occupational Therapist Telehealth position

Company: XRHealth

Location: Australia

Posted Nov 30, 2025

XRHealth is seeking a highly motivated registered Occupational Therapist to join their expanding allied health team. The role involves performing initial assessments, delivering evidence-based therapy interventions, documenting patient progress, and writing comprehensive reports. The ideal candidate will have a minimum of 3 years of experience, an interest in digital health and virtual reality therapy, and a passion for ongoing professional development.

eCom AI Video Editor (Direct-Response Marketing) - High-growth DTC brand

Company: MNY Ventures

Location: Anywhere

Posted Nov 30, 2025

MNY Ventures is seeking a direct response video editor to join their team and help drive 8-figure revenue through high-converting AI videos. The role offers high autonomy, a lucrative performance bonus structure, and opportunities for leadership and financial upside. The ideal candidate should have proven experience in creating short-form direct-response videos, direct-response copywriting, and professional video editing software. MNY Ventures provides a tech stack including CapCut Pro, HeyGen, Captions AI, and other AI tools. The company values autonomy, rapid learning, attention to detail, and a results-driven approach.

Head of Data

Company: LI.FI

Location: EMEA

Posted Nov 30, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They are looking for a Head of Data to own their data strategy, shape a strong data culture, and enable the company to uncover insights. The ideal candidate should have 8+ years in data-focused roles, experience mentoring or leading teams, a strong technical background, and the ability to bridge technical and business discussions.

Member of Technical Staff - Research Engineer

Company: Moonvalley AI

Location: USA

Posted Nov 30, 2025

Moonvalley is a cutting-edge AI company developing generative models for Hollywood and enterprise applications. They have raised over $100M from top investors and are building an AI-enabled movie studio with top filmmakers and creative talent.

Senior Staff Product Designer - MetaMask

Company: Consensys

Location: USA

Posted Nov 30, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Senior DTC AI Video Editor - Rapid-growth eCom brand

Company: MNY Ventures

Location: Anywhere

Posted Nov 30, 2025

MNY Ventures is seeking a senior direct response video editor to join their innovative marketing department. The role involves producing high-quality AI videos, analyzing video metrics, and applying direct-response copywriting principles. The company offers performance-based rewards, high autonomy, and opportunities for growth.

Senior Full Stack PHP/JS Engineer - Core Team

Company: InnoCraft

Location: Germany

Posted Nov 30, 2025

This job posting highlights a Senior Full Stack Engineer role at Matomo, emphasizing opportunities to shape the future of an open-source platform, collaborate with a talented team, and contribute to impactful projects. The position offers remote work, career growth, and a mission-driven environment with strong privacy and ethical focus.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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