Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Staff Product Designer - Onboarding

Company: Jane App

Location: Canada

Posted Nov 29, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and flexibility. The company is looking for experienced product UX designers to help improve onboarding and customer experience.

Brand & Service Design Senior Manager

Company: Abbott

Location: USA

Posted Nov 29, 2025

Abbott promotes a positive work environment with career growth opportunities, comprehensive benefits, and a mission-driven focus on healthcare innovation. The role emphasizes leadership in brand design, collaboration across teams, and creating impactful experiences for patients.

Senior People Business Partner

Company: Webflow

Location: Argentina

Posted Nov 29, 2025

Webflow is building an AI-native Digital Experience Platform and is looking for a Senior People Business Partner to support their Engineering, Product Design, and Insights organization. The role involves partnering with global leaders to develop high-performing teams, scale healthy systems, and strengthen a culture of accountability, learning, and belonging. Webflow offers a comprehensive benefits package and is committed to building an inclusive global team.

Senior Director of Information Security

Company: Netwrix

Location: USA

Posted Nov 29, 2025

This job posting highlights a Senior Director of Information Security role at Netwrix, emphasizing strategic leadership, global security program expansion, and impactful responsibilities. The position requires expertise in security operations, cloud architecture, IAM, and incident response, with opportunities to shape long-term security vision and maintain customer trust. The company values innovation, transparency, and collaboration, offering competitive benefits and career growth.

Benefits Specialist - Product Strategy & Reals

Company: G-P

Location: USA

Posted Nov 29, 2025

The Benefits Specialist role involves supporting the strategic lifecycle of global benefits offerings, focusing on renewal processes, vendor management, and collaboration with cross-functional teams. The ideal candidate should have 3+ years of experience in benefits administration, a strategic mindset, and strong communication skills.

Senior Database Administrator

Company: MariaDB plc

Location: Dominican Republic

Posted Nov 29, 2025

MariaDB is a widely used database platform that powers applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a Remote DBA to join their team and provide expert-level support to customers around the world. The role involves performing DBA activities, automating tasks, setting up monitoring, and participating in the community. The ideal candidate should have expert knowledge of MariaDB/MySQL, experience in a 24x7 support environment, and strong troubleshooting skills.

QA Director - Monopoly GO!

Company: Scopely

Location: USA

Posted Nov 29, 2025

Scopely is seeking a QA Director to lead the design and development of a test framework for their flagship title, Monopoly Go, in the US. The role involves overseeing QA teams, promoting a culture of quality, and collaborating with cross-functional teams to drive continuous improvement in a fast-paced environment.

Enterprise Account Executive

Company: Neara

Location: France

Posted Nov 29, 2025

Neara is a company that builds 3D physics-enabled digital twins of critical infrastructure networks to help utilities and infrastructure companies assess risks and make smarter decisions. They are recognized as one of TIME's 100 Most Influential Companies 2024 and are backed by leading venture capital investors. Neara is seeking a Strategic Business Development Manager to drive expansion into European markets, focusing on building a business in the local market and navigating the energy transition challenge.

Principal Software Engineer - Video - Design Experience

Company: Canva

Location: New Zealand

Posted Nov 29, 2025

Canva is seeking a Principal Video Engineer to lead the technical direction for video technology that powers millions of daily exports. The role involves architecting scalable, high-performance rendering systems and pioneering AI-powered video features. The team is focused on building the future of video creation, democratizing video creation through world-class rendering engines, scalable infrastructure, and AI-powered creativity.

Senior Product Manager- ZIO® Hardware

Company: iRhythm

Location: USA

Posted Nov 29, 2025

iRhythm seeks a Senior Product Manager to drive innovation in cardiac health solutions, offering competitive compensation and growth opportunities. The role involves cross-functional collaboration, product lifecycle management, and impactful work in digital health. Benefits include robust healthcare coverage, retirement plans, and a dynamic work environment.

Solutions Architect - Enterprise Platforms (Presales)

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe's mission is to boost the internet's GDP through financial infrastructure. The Solutions Architecture Team collaborates with global brands to drive growth. The role requires expertise in payments, API integration, and strategic problem-solving.

Senior Frontend Engineer - Photo AI

Company: Canva

Location: Austria

Posted Nov 29, 2025

Canva is seeking a Senior Frontend Engineer to join the Photo AI team and work on cutting-edge AI-assisted image editing features. The role involves optimizing performance, collaborating with design and product teams, and mentoring other engineers. Canva offers a flexible work environment, equity packages, inclusive parental leave, and other benefits.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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