Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Account Executive - Mid-Market
Company: HubSpot
Location: USA
Posted Nov 29, 2025
The role of Growth Specialist Account Executive on the MidMarket sales team involves identifying, sourcing, and closing good-fit prospects using strong consultative selling skills. The ideal candidate should have extensive full-cycle sales experience, a positive outlook, and exceptional consultative selling and closing skills. The position offers a competitive compensation package and benefits.
Finance Operations Data Analyst
Company: NABIS
Location: USA
Posted Nov 29, 2025
Nabis is a leading licensed cannabis wholesale platform with a large portfolio of brands. They aim to empower the world to discover cannabis through choice, access, and innovation. The company is seeking a Finance Operations Data Analyst to drive automation, streamline processes, and improve metric tracking across various departments.
Social Media Manager
Company: Ahrefs
Location: USA
Posted Nov 29, 2025
Ahrefs is seeking a Social Media Manager to develop and execute a cohesive social media strategy across multiple platforms. The role involves building an overarching strategy, coordinating stakeholders, managing multiple channels, monitoring trends, driving engagement, and analyzing performance. The ideal candidate should have experience in managing social media, strong strategic thinking, excellent writing skills, deep understanding of social algorithms, and the ability to coordinate across teams.
Solutions Consultant
Company: Masabi
Location: Canada
Posted Nov 29, 2025
Masabi is a company that builds fare collection platforms for public transport, powering the journeys of millions worldwide. They offer a high-impact, customer-facing role for Solutions Consultants to shape the design and delivery of technology that impacts transit riders. The role involves early engagement, solution design, contracting, delivery support, and market insight. Masabi provides benefits such as vacation days, private healthcare, life insurance, menopause support, workstation choice, training allowance, home office spending, remote work options, and enhanced family leave.
Social Media Copywriter
Company: Ahrefs
Location: USA
Posted Nov 29, 2025
Ahrefs is seeking a talented Social Media Copywriter who can transform complex, mundane, and technical content into clear, exciting, and human language. The ideal candidate will be a skilled wordsmith with a storyteller's instincts and an editor's discipline, capable of crafting witty, humorous, and engaging copy across various platforms and formats.
Customer Success Manager (Account Manager)
Company: Nova Talent
Location: USA
Posted Nov 29, 2025
The Account Manager IC role is a remote position based in the US East Coast or Central time zones. The company is a fast-growing SaaS business that helps connect physical and digital worlds. The role focuses on revenue growth, upselling, cross-selling, and renewals across a portfolio of ~150 Enterprise and SMB accounts. The ideal candidate has 5+ years of experience in Account Management, Strategic CS, or Enterprise Sales at a SaaS company, with a proven track record of driving upsells, cross-sells, and renewals across Enterprise accounts. The position offers competitive compensation, equity upside, comprehensive benefits, and the opportunity to work remotely while collaborating with a global team.
Senior Product Designer II - Customer Journey
Company: HubSpot
Location: Ireland
Posted Nov 29, 2025
The text describes the role of a Senior Product Designer II at HubSpot, focusing on shaping the company's product experiences. It highlights the importance of systems thinking, AI and data integration, end-to-end ownership, global scale, and innovation. The role involves tackling cross-product problems, bringing systems thinking to craft, leveraging and shaping AI features, collaborating across functions, and measuring and iterating for real impact. The ideal candidate should have proven product design craft expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI and automation curiosity, and a growth mindset.
Audiobook Specialists
Company: ElevenLabs
Location: UK,India,Germany,Brazil,France,Portugal,Mexico
Posted Nov 29, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking freelance Audiobook Specialists to join their Productions team.
Lead Quality Engineer (Backend Platform Lead)
Company: Goodnotes
Location: Singapore
Posted Nov 29, 2025
Goodnotes seeks a Backend Platform Quality Engineer Lead to drive quality engineering strategies, automate testing, and enhance backend services. The role offers growth, equity, and flexible work arrangements.
Payer Enrollment Manager - Healthcare Revenue Cycle
Company: Guidehouse
Location: Remote
Posted Nov 29, 2025
The Payer Enrollment Manager role at UAB Medicine and St. Vincent's involves leading and overseeing payer enrollment operations across multiple entities. The position requires managing teams, ensuring efficient and compliant enrollment, collaborating with various departments, and driving process improvements. The role offers opportunities for leadership, team development, and system optimization.
Lead Quality Engineer (Domain Lead)
Company: Goodnotes
Location: Singapore
Posted Nov 29, 2025
Goodnotes is seeking a Domain Lead Quality Engineer to own quality within a specific business vertical. The role involves strategic leadership, quality ownership, people management, and technical expertise. The company values learning, development, and offers meaningful equity, flexible working hours, and various benefits.
Customer Service Representative
Company: Insurify
Location: USA
Posted Nov 29, 2025
Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.