Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Backend Engineer II - Tools and Automation
Company: Gametime United
Location: Remote
Posted Nov 29, 2025
Gametime is seeking a Senior Backend Engineer II to lead the Tools and Automation team. The role involves designing and architecting AI and automated systems, owning critical backend systems, driving end-to-end delivery, leading cross-functional execution, providing technical stewardship and mentorship, and influencing beyond code. The ideal candidate should have experience in AI-agentic automation, workflow automation, backend development, system design, API development, event-driven systems, databases, and AI fluency.
Senior Appian Developer UI/UX
Company: Guidehouse
Location: Remote
Posted Nov 28, 2025
The job description outlines the responsibilities and requirements for a Senior Appian Developer at Guidehouse. The role involves designing, developing, testing, and maintaining Appian applications, collaborating with cross-functional teams, and applying UX principles to create user-friendly interfaces. The ideal candidate should have a bachelor's degree, at least five years of professional experience including three years in Appian development, and a strong knowledge of the Appian platform, Java, SQL, and web services.
Strategic Account Executive - Oil and Gas
Company: Armada
Location: Remote
Posted Nov 29, 2025
The Strategic Account Executive role at Armada AI is a pivotal position driving growth across high-value industries. It requires a blend of strategic sales acumen, deep client engagement, and solution-oriented selling to position Armada's edge computing and AI solutions. The role involves building strong relationships with C-level decision makers, delivering tailored solutions, and expanding Armada's market presence through long-term trusted partnerships.
Director of Account Management
Company: SmartLight Analytics
Location: Remote
Posted Nov 28, 2025
The Director of Account Management role at SmartLight Analytics involves managing client relationships, providing data analytics insights, and collaborating with cross-functional teams to deliver high-quality healthcare data analytics solutions. The ideal candidate should have a strong background in healthcare analytics, experience in account management, and excellent communication skills.
Technical Account Manager
Company: Aptible
Location: Remote
Posted Nov 29, 2025
Aptible is a company that simplifies cloud infrastructure for developers. They value diversity and inclusion, and their Technical Account Managers help SMB customers realize the full value of Aptible. The role involves onboarding, support, and retention, with a focus on building relationships and driving revenue.
Branch Manager
Company: RWM Home Loans
Location: Remote
Posted Nov 28, 2025
The job overview describes the role of a Branch Manager at RWM, focusing on driving strategic direction, developing sales strategies, recruiting and mentoring a high-performing team, and collaborating cross-functionally to expand business and RWM's impact in the mortgage industry.
Principal Software Engineer - Video - Design Experience
Company: Canva
Location: Remote
Posted Nov 28, 2025
Canva is seeking a Principal Video Engineer to lead the technical direction for video technology that powers millions of daily exports. The role involves architecting scalable, high-performance rendering systems and pioneering AI-powered video features. The team is focused on building the future of video creation, democratizing it through world-class rendering engines, scalable infrastructure, and AI-powered creativity.
Sr. Full Stack Engineer
Company: First Advantage
Location: Remote
Posted Nov 28, 2025
First Advantage is a leading provider of mission-critical background screening solutions. They are seeking a Senior Full Stack Engineer to join their fast-paced, aggressive-growth company. The company fosters a fun and enjoyable work environment with great opportunities to grow your career.
Mortgage Loan Officer
Company: RWM Home Loans
Location: Remote
Posted Nov 28, 2025
The job overview describes a position for an experienced mortgage loan officer who can deliver personalized service, educate clients, ensure compliance, build relationships, and leverage technology. The role requires a current NMLS license, knowledge of various loan types, a bachelor's degree, and proficiency in originator software. The compensation is commission-based, ranging from $50,000 to $300,000+.
Senior Data Scientist
Company: Analytica
Location: Remote
Posted Nov 28, 2025
Analytica is seeking a Senior Data Scientist to remotely support a high-profile financial regulatory client. The role involves serving as a technical lead, supporting the project manager, coordinating user stories, and developing internal analytics. The company offers competitive compensation, benefits, and opportunities for growth.
Senior Technical Lead
Company: Sales Hub
Location: Remote
Posted Nov 29, 2025
The job role involves leading AI projects, managing a development team, providing technical expertise in AI technologies, ensuring code quality, staying updated with AI advancements, and communicating with stakeholders. The minimum qualifications include 7+ years of experience in software development, 3+ years in technical leadership roles focusing on AI projects, proficiency in AI technologies, programming languages (Python, TypeScript), cloud platforms (AWS, Google Cloud, Azure), and project management tools (JIRA). The role requires strong leadership skills and the ability to lead high-performance development teams.
Director of Product Security
Company: Netwrix
Location: Remote
Posted Nov 28, 2025
Netwrix is seeking a hands-on Director of Product Security to lead a global team and oversee secure development and operation of their product portfolio. The role involves strategic leadership, driving DevSecOps practices, managing product vulnerability programs, and collaborating with engineering teams. The ideal candidate will have deep expertise in application and product security, experience with compliance frameworks, and a passion for embedding security into the software engineering process.