Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Staff Software Engineer
Company: Earnest
Location: USA
Posted Nov 26, 2025
The job posting is for a Staff Software Engineer position at Earnest LLC in Oakland, CA. The role involves driving technical strategy, leading development of scalable lending products, and collaborating with cross-functional teams. The position is fully remote with a salary of $207,585 per year.
Senior React Native Engineer
Company: Nearform
Location: Poland
Posted Nov 26, 2025
Nearform is a digital and AI engineering consultancy seeking Senior Developers for a 6-month contract in Poland. The role involves modernizing enterprises with open creative software, building cloud-native solutions, and collaborating with client teams. The ideal candidate should have experience in React Native, JavaScript, Node.js, and PostgreSQL.
Project Manager
Company: OLIVER Agency - North America
Location: USA
Posted Nov 26, 2025
OLIVER is seeking an experienced Project Manager to support a global financial and investment services account. The role involves coordinating creative production, managing project timelines, collaborating with stakeholders, and navigating regulatory requirements in the financial services industry. The ideal candidate will have 3+ years of creative project management experience, knowledge of investment and financial services, and strong process-driven skills.
Data Analyst - Amazon
Company: Trafilea
Location: USA
Posted Nov 26, 2025
Trafilea is a tech-driven platform focused on transforming brand growth through AI and automation. The job description highlights responsibilities involving data analysis, market insights, and scaling brands across global e-commerce platforms. It emphasizes opportunities for growth, innovation, and collaboration with a diverse team, along with competitive benefits like remote work and a strong global presence.
Technical Lead - Golang
Company: Nearform
Location: Canada
Posted Nov 26, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in Canada. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, and development allowances, and a supportive work environment.
Senior Staff Software Engineer - Marketing Technology
Company: Gusto, Inc.
Location: Canada
Posted Nov 26, 2025
Gusto is a modern online people platform that helps small businesses with payroll, health insurance, 401k, HR, and team management tools. They are transitioning to an AI-native company and seeking a Senior Staff Software Engineer to lead the architectural evolution of their new MarTech stack. The role involves designing and building AI-driven personalization engines, integrating with marketing systems, and partnering cross-functionally.
Senior Data Scientist (Power Systems)
Company: Phaidra
Location: USA
Posted Nov 26, 2025
The job posting outlines responsibilities and qualifications for a role focused on developing electrical system ontology for data centers. The role involves creating tools for monitoring system telemetry, developing anomaly detection models, and collaborating with customer operations teams. The company seeks candidates with 3+ years of experience in electrical or power systems operations, a relevant degree, and strong problem-solving and communication skills.
Seller Experience Process & Systems - Program Manager
Company: Stripe
Location: USA
Posted Nov 26, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Seller Experience & Insights team focuses on improving GTM tools, systems, and processes to drive productivity and operational efficiency. The role involves defining KPIs, collecting seller insights, assessing impact of changes, optimizing tools, and collaborating with cross-functional teams.
Strategic Account Executive
Company: GitLab
Location: Sweden
Posted Nov 26, 2025
The role of a Strategic Account Executive at GitLab involves supporting large prospects and customers in the telecommunications space, providing account leadership, conducting sales activities, ensuring successful product adoption, generating qualified leads, expanding industry knowledge, preparing reports, contributing to root cause analysis, communicating with the team, utilizing a consultative approach, developing account plans, collaborating with marketing, and meeting customer needs. The role requires a desire to see customers benefit, high account management skills, experience selling into large organizations, excellent negotiation and presentation skills, and the ability to use GitLab.
Senior Workday Architect
Company: Twilio
Location: Canada
Posted Nov 26, 2025
Twilio is seeking a Workday Senior Architect with expertise in Workday Recruit, CRM, Offer Management, Performance, Succession, and Feedback. The role involves system design, implementation, stakeholder collaboration, and data integrity management. The ideal candidate will have 5+ years of Workday configuration experience and strong interpersonal skills.
Sr Reconciliation Representative
Company: American Specialty Health Incorporated
Location: USA
Posted Nov 26, 2025
American Specialty Health Incorporated (ASH) is seeking a Senior Reconciliation Representative to join their Reconciliation department. The role involves reconciling claims, researching and resolving issues, and communicating with health plan payors. The position requires strong communication skills, attention to detail, and the ability to work remotely.
Senior Machine Learning Engineer
Company: Upwork
Location: Latin America
Posted Nov 26, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and seeks a machine learning engineer to develop AI models for information retrieval. Upwork values diversity and inclusion, and provides opportunities for career growth and innovation.