Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Data Science Lead - Guest Funnel Science
Company: Airbnb
Location: USA
Posted Nov 23, 2025
The Community You Will Join is a Senior Staff Data Scientist role at Airbnb, focusing on using AI and causal inference to understand user behavior and build data products for a personalized experience. The role involves leading innovation efforts, shaping data strategy, collaborating with product teams, and demonstrating expertise in user behavior and sequence datasets in a marketplace setting.
Senior/Associate Fire Engineer – Expert Witness
Company: Jensen Hughes
Location: UK,Ireland
Posted Nov 23, 2025
Jensen Hughes is a global leader in fire protection engineering, risk analysis, and related security fields. They have a strong commitment to employee growth, trust, and integrity. The company offers a wide range of services and collaborates with clients to solve complex safety and security challenges.
Manager, Software Engineering - Expressive AI
Company: Figma
Location: Remote
Posted Nov 23, 2025
The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.
Business Development Representative - Backstage
Company: Spotify
Location: USA
Posted Nov 23, 2025
Spotify's Backstage platform is a leading open-source solution for developer portals, offering opportunities to enhance microservices and infrastructure. The company seeks a Business Development Representative to expand its customer base, with a focus on B2B sales and technology-driven growth. Benefits include competitive compensation, equity, and a strong emphasis on inclusivity and innovation.
Staff Salesforce Engineer - CRM Systems
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role is for a Staff Salesforce Developer to lead development of complex solutions for the Lead-to-Cash ecosystem, drive Go-To-Market initiatives, and partner with business leaders. The ideal candidate has 6+ years of Salesforce development experience, expertise in Apex, LWC, and SOQL, and a track record of building enterprise-grade applications.
Platform Accounting Analyst
Company: Kraken
Location: Remote
Posted Nov 23, 2025
Kraken promotes crypto adoption with a global team, offering roles in finance and accounting. The company emphasizes innovation, collaboration, and mission-driven work in blockchain technology.
Enterprise Sales Development Representative
Company: Avive
Location: USA
Posted Nov 23, 2025
Avive Solutions Inc is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, sudden cardiac arrest, by innovating AED technology coupled with a first-of-its-kind software platform solution. The Enterprise SDR role is responsible for pipeline growth by identifying and developing new business opportunities with large enterprises, conducting high-volume outbound outreach, and setting qualified meetings.
Website Marketing Manager
Company: Code.org
Location: Remote
Posted Nov 23, 2025
Code.org is seeking a Website Marketing Manager to support their digital engagement strategy. The role involves website management, SEO, analytics, conversion optimization, and cross-functional collaboration. The ideal candidate should have a bachelor's degree, 5+ years of experience, and strong skills in UX/UI, SEO, and web performance tools.
Platform Accounting Analyst
Company: Kraken
Location: Remote
Posted Nov 23, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are seeking a Platform Accounting Analyst to support month-end close and reporting, digital asset reconciliations, and financial reporting compliance.
Platform Engineer
Company: PadSplit
Location: USA
Posted Nov 23, 2025
PadSplit is seeking a senior Platform Engineer to strengthen their backend systems and ensure stability, scalability, and performance of their core marketplace platform. The role involves modernizing architecture, building new services, and improving reliability across Django and AWS-powered infrastructure. The ideal candidate should have deep experience with Django and AWS, a strong sense of ownership, and the ability to collaborate effectively in a cross-functional engineering environment.
Customer Support Specialist I
Company: SQUIRE
Location: USA
Posted Nov 23, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a Customer Support Specialist I position to assist customers and their clients, with a focus on providing timely assistance and troubleshooting issues. SQUIRE values diversity and provides equal employment opportunities.
Intern Social Media Manager
Company: WeLearn
Location: Latin America
Posted Nov 23, 2025
WeLearn is a fast-growing startup founded by former Google and Facebook strategists. They partner with content creators and influencers, supporting them in running their businesses. The company is looking for talented and driven individuals to join their vibrant team. They offer a freelance contract with the possibility of transitioning to a full-time long-term role after successful completion of the internship.