Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Data Scientist
Company: Khan Academy
Location: USA
Posted Nov 23, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.
Engineering Manager - Infrastructure
Company: Apollo.io
Location: Remote
Posted Nov 23, 2025
The role is for an Engineering Manager to lead a team responsible for keeping Apollo's systems fast, reliable, and scalable. The manager will work closely with senior leadership, drive best-in-class engineering practices, and help define the next-generation infrastructure strategy. The ideal candidate has experience in leading teams, designing distributed systems, and expertise in cloud environments, Kubernetes, Docker, Terraform, and observability tools.
Staff Backend Engineer - Developer Experience (Ruby)
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role of Staff Backend Engineer in the Developer Experience group involves working cross-functionally to improve the engineering experience across GitLab's internal engineering teams. The focus is on identifying and removing friction points, modernizing testing, standardizing logging, and optimizing CI/CD pipelines. The role requires deep experience with developer tooling, leading platform initiatives, influencing without authority, and collaborating across functions.
Android Software Engineer - Ad Formats
Company: Reddit
Location: USA
Posted Nov 23, 2025
The Brand Ad Formats team at Reddit focuses on developing high-impact ad formats to maximize reach and brand awareness for advertisers. They are working on innovative new ad formats, including interactive and AI-powered formats. The team is seeking a skilled Android Engineer to build and enhance ad experiences on Reddit's Android app.
Enterprise Sales Director
Company: Lumos
Location: USA
Posted Nov 23, 2025
The role of Enterprise Sales Director Central US at Lumos involves leading the strategic enterprise segment across the Central region for companies with 2000+ employees. The responsibilities include managing a team of quota-carrying Enterprise AEs, setting clear activity and quality standards, owning the regional business plan, running a tight operating cadence, ensuring world-class execution of the sales process, leading pipeline generation strategy, partnering with SE leadership, building a partner co-sell motion, using data to diagnose gaps and implement corrective plays, and fostering an accountable and performance-based culture. The ideal candidate should have 5+ years of experience leading enterprise account executives, a consistent record of team overattainment in complex multistakeholder enterprise deals, deep understanding of SaaS/Cloud GTM identity security or enterprise IT domain, mastery of MEDDPICC, forecast discipline, strong cross-functional influence, and executive presence.
Senior Product Manager
Company: Litify
Location: USA
Posted Nov 23, 2025
Litify is revolutionizing the legal industry with innovative technology, recognized for its growth and awards. They seek a Senior Product Manager to lead key initiatives, offering competitive salaries and benefits.
Solutions Architect
Company: Grafana Labs
Location: USA
Posted Nov 23, 2025
Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.
Staff Technical Program Manager - Engineering Productivity
Company: Dropbox
Location: Canada
Posted Nov 23, 2025
Dropbox is seeking an exceptional Technical Program Manager (TPM) to lead enterprise-wide programs and drive strategic engineering initiatives. The ideal candidate will have strong technical experience, excellent communication skills, and a proven track record of delivering complex cross-functional programs. The role involves program leadership, stakeholder management, executive communication, leadership through influence, operational excellence, data-driven execution, and culture mentorship.
Senior Machine Learning Manager - Ads Content Understanding
Company: Reddit
Location: Remote
Posted Nov 23, 2025
The text describes the Ads Content Understanding team's role in Reddit's monetization efforts, focusing on machine learning and data-driven solutions. It outlines job responsibilities, required qualifications, and benefits for a Senior Engineering Manager position.
Vice President - Product Marketing
Company: G-P
Location: USA
Posted Nov 23, 2025
The text promotes GP's AI-powered HR compliance tool, highlighting its benefits for HR leaders and cost savings. It outlines a leadership role in product marketing with responsibilities for strategy, team development, and global market expansion, emphasizing the company's growth potential and technological innovation.
Senior Software Engineer
Company: Wikimedia Foundation
Location: USA
Posted Nov 23, 2025
The Wikimedia Foundation seeks a Senior Software Engineer to contribute to high-impact projects, innovate data feeds, and collaborate on a globally distributed team. The role involves designing scalable systems, maintaining reliability, and supporting open-source initiatives. The position offers competitive pay and opportunities to shape the future of knowledge sharing.
QA Engineer II (with SEO Testing Experience)
Company: Outliant
Location: Remote
Posted Nov 23, 2025
Ignite Visibility is a cutting-edge digital marketing agency celebrating its innovative approach and recent expansion through the acquisition of Outliant. The QA Engineer II role emphasizes quality assurance, test automation, and collaboration in a dynamic environment offering career growth, flexible work arrangements, and competitive benefits.