Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Director of Global Alliance Marketing - Microsoft

Company: BlueVoyant

Location: Remote

Posted Nov 19, 2025

This job posting seeks a strategic and execution-focused Director of Global Alliance Marketing to lead partner-facing initiatives, driving joint pipeline growth and brand awareness. BlueVoyant emphasizes cybersecurity expertise, AI-assisted tools, and a commitment to equal employment opportunities, highlighting its innovative approach and global presence.

Marketing Manager

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The job description outlines a senior digital marketing role responsible for developing and executing comprehensive digital marketing strategies across various channels including social media, SEO, paid search, video advertising, email marketing, and influencer marketing. The position requires strong leadership skills to mentor a team, manage client presentations, and stay updated on industry trends and innovations.

Senior Research Engineer - Video Generative AI

Company: Canva

Location: Remote

Posted Nov 19, 2025

Canva is a company that values design and innovation. They offer a welcoming work environment with a focus on employee well-being. The Senior Research Machine Learning Engineer role involves developing advanced machine learning tools to enhance user experience and drive growth.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: Remote

Posted Nov 19, 2025

This job posting highlights a sales role at Blackbaud with competitive compensation, remote-first work flexibility, comprehensive benefits, and opportunities for career growth. The company emphasizes diversity, equity, and a supportive work environment with clear performance expectations.

Multimedia Designer

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The job description outlines a role focused on visual content creation, brand handling, and software proficiency. It emphasizes collaboration, staying updated on industry trends, and requires strong organizational and communication skills. Fresh graduates with a design portfolio are encouraged to apply.

Application Security Engineer L4/L5

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Security Platforms Engineering team builds foundational security services and drives key Application Security initiatives. The role is for a Security Software Engineer with an Application Security focus, working remotely in Poland. The ideal candidate should have strong software development experience, deep application security expertise, and the ability to design scalable security solutions.

Data Scientist (L5) - Ads (Forecasting)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are creating a new lower-priced ads-supported tier and seeking founding members for this business area. The Ads Data Science and Engineering team aims to build the foundation of the ads business, conduct analyses, develop tools, and create predictive models to provide more choices for members and a better experience for advertisers.

Clinical Documentation Integrity (CDI) Specialist

Company: Guidehouse

Location: Remote

Posted Nov 19, 2025

The Clinical Documentation Integrity Specialist role involves reviewing and analyzing health records to ensure accurate diagnoses, procedures, and coding. The position requires strong clinical knowledge, communication skills, and the ability to collaborate with physicians and coding teams. Guidehouse offers a comprehensive benefits package and a competitive salary range for this position.

Senior Engineer - Animation (Story Tech)

Company: CD PROJEKT RED

Location: Remote

Posted Nov 19, 2025

The company aims to create revolutionary story-driven RPGs and seeks a Senior Engineer to develop animation systems and tools for their open-world game. The role involves collaborating with various teams, writing high-quality C++ code, and maintaining debugging and profiling. The company offers a positive work environment, relocation support, and various perks and benefits.

Business Acceleration Partner

Company: Odaia Intelligence Inc.

Location: Remote

Posted Nov 19, 2025

ODAIA is a remote-first organization that partners with pharma commercial teams to grow brands and engage healthcare professionals. Their AI platform turns complex data into personalized insights, enabling informed decisions. They value simplicity, innovation, and building an egofree business. The Business Acceleration Partner role leads customer experience, focusing on data strategy, project planning, and ROI.

Relationship Manager

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The text describes a client relationship management role focused on building strong client relationships, providing strategic consulting, managing accounts, upselling/cross-selling, project management, and delivering presentations. It emphasizes the importance of excellent communication, analytical skills, industry knowledge, and a proactive approach to problem-solving.

Revenue Operations Senior Analyst

Company: Docplanner

Location: Remote

Posted Nov 19, 2025

Doctoralia, a large healthcare platform, seeks a detail-oriented analyst with business experience. The role involves data analysis and process optimization, offering competitive benefits like healthcare, flexible hours, and unique perks.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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