Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Claims Representative
Company: Sedgwick
Location: USA
Posted Nov 18, 2025
Sedgwick is a global company that offers meaningful work, a caring culture, and work-life balance. They are recognized as one of America's Greatest Workplaces and offer comprehensive benefits. The Claims Representative role involves processing auto and property damage claims, maintaining client relations, and meeting deadlines.
Content Designer - Advertising
Company: Spotify
Location: North America,Latin America
Posted Nov 18, 2025
The role is for a Content Designer to join the Ads design team at Spotify, focusing on writing clear UX copy for the Ads Manager interface and consumer-facing ad formats. The ideal candidate should have 3+ years of experience in content design, UX writing, or a similar role, with a strong interest in Artificial Intelligence. The position offers flexibility to work within the Americas region, with a base salary range of $118,623 to $169,462 plus equity. Spotify is an equal opportunity employer with a commitment to inclusivity and accessibility.
Sr. Customer Billing & Real Specialist
Company: Fortive
Location: USA
Posted Nov 18, 2025
The text describes billing operations responsibilities including invoice generation, cross-functional collaboration, and system maintenance. It outlines job requirements such as education, experience, and technical skills needed for a SaaS billing role.
Director - Implementation
Company: ImageTrend
Location: USA
Posted Nov 18, 2025
ImageTrend Inc focuses on healthcare data integration and offers a Director of Implementation role with strategic leadership and project delivery responsibilities, featuring a competitive salary range of $115k-$150k. The position emphasizes client satisfaction, process improvements, and cross-functional collaboration while promoting a inclusive workplace environment.
Product Manager
Company: LI.FI
Location: North America,Latin America,EMEA,APAC
Posted Nov 18, 2025
The job posting is for a Product Manager to lead the development and go-to-market strategy for the company's B2B2C product suite and widget. The role involves defining product requirements, building roadmaps, driving MVPs to market, conducting user research, collaborating with engineers and partners, and contributing strategically to the company's growth. The ideal candidate has 5+ years of product management experience, preferably in B2B2C or fintech/crypto, a proven track record of bringing technical products to market, and strong user research and go-to-market skills. The company culture emphasizes embracing differences, owning tasks end-to-end, failing forward, and having fun together. Benefits include annual team offsites, PTO, flexible remote days and hours, equity participation, personal development budget, and remote budget.
Senior Product Manager
Company: MariaDB plc
Location: UK
Posted Nov 18, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves contributing to product direction, managing roadmaps, collaborating with engineering and the open-source community, and aligning cross-functional teams.
Enterprise Sales Leader - Healthcare & Life Sciences
Company: OpenAI
Location: USA
Posted Nov 18, 2025
OpenAI is seeking an experienced Enterprise Sales Leader for the Healthcare & Life Sciences industry. The role involves building and leading a team of Account Directors to land and grow large HLS customers. The leader will coach reps, drive pipeline and forecasting practices, and create a vertical GTM playbook. The role requires 15+ years of enterprise sales experience, a track record of driving revenue growth, and experience leading verticalized sales motions.
Associate Account Executive
Company: FireMon
Location: Mexico
Posted Nov 18, 2025
FireMon is warning about a phishing attempt impersonating their HR department. They are hiring an Account Associate to help with customer acquisition and revenue growth. The role involves working with partners, marketing, and channel teams. FireMon provides network security solutions for hybrid environments.
Professional Services Engineer
Company: Tines
Location: USA
Posted Nov 18, 2025
The role is a remote Professional Services Engineer position at Tines, focusing on integrating and optimizing workflow automation solutions for customers. The ideal candidate will have 5+ years of experience delivering Professional Services and implementing SOAR platforms, strong customer-facing skills, and experience with APIs and automation solutions.
Litigation Consultant
Company: Sedgwick
Location: USA
Posted Nov 18, 2025
Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for career growth. It is recognized as one of the best workplaces in the financial services and insurance industry. The company handles high-end cases with serious injuries and complex coverage scenarios, and provides a comprehensive benefits package.
Dir. of Downstream Marketing
Company: Fortive
Location: USA
Posted Nov 18, 2025
The text describes the role of a lead coach and manager for a team of downstream Marketing Managers. It outlines responsibilities such as cultivating a culture of excellence, managing budgets, setting objectives, collaborating with HR, driving results through safety and quality, and having extensive experience in marketing, management, and the medical device industry. The role involves developing and executing marketing plans, building relationships with healthcare professionals and functional leaders, and adapting strategies for local success.
Customer Experience - Program Manager
Company: iRhythm
Location: USA
Posted Nov 18, 2025
iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to provide clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.