Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Commercial Counsel
Company: ElevenLabs
Location: Remote
Posted Nov 16, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved rapid growth, with a mission to make information accessible in any voice, language, or sound. The company offers a Creative Platform and Agents Platform powered by proprietary AI models.
Affiliate Growth Manager - Fogo
Company: Douro Labs
Location: Remote
Posted Nov 16, 2025
The job posting seeks an Affiliate Growth Manager to drive growth through affiliate partnerships in a dynamic DeFi environment, offering remote work and global collaboration opportunities.
Operations Associate - Workforce Scheduling & Systems Admin
Company: Grow Therapy
Location: USA
Posted Nov 16, 2025
The job posting is for an experienced Workforce Scheduling and Systems Admin to manage the Assembled WFM tool. The role involves setting up, maintaining, and optimizing the tool to enhance customer satisfaction and support operations efficiency. The ideal candidate should have strong project management skills, understanding of customer support metrics, and experience with the Assembled WFM software.
Machine Learning Manager - PF&O (Recommendations & Forecasting)
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit is building a first-class ads platform with new products to connect advertisers with engaged communities. The Advertiser Optimization org is driving this by building autobidding and conversion-based products. The PFampO team is building advertiser and sales tools, including ML systems and data-driven recommendations to teach advertisers how to use Reddit campaigns effectively.
Strategic Finance Manager - User Growth
Company: Reddit
Location: USA
Posted Nov 16, 2025
This job description outlines a high-impact Strategic Finance Manager role at Reddit, focusing on user growth through data-driven models and cross-functional collaboration. It highlights key responsibilities, qualifications, and benefits including competitive compensation and comprehensive employee perks.
Verifications Analyst
Company: Airtm
Location: Remote
Posted Nov 16, 2025
Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy to thrive, giving individuals, communities, and countries the tools to control their financial destinies.
Vice President - Insurance Product
Company: Gravie
Location: Remote
Posted Nov 16, 2025
Gravie is a company focused on improving healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Vice President of Insurance Product to lead product strategy development and management for their insurance products, with a focus on financial growth and member experience. The role requires 10+ years of experience in healthcare strategy and execution, 5+ years in insurance product design and management, and strong leadership skills. Gravie offers a unique benefits package and a mission-driven work environment.
Cyber Security Architect
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
This job posting seeks a Cybersecurity ArchitectEngineer with extensive experience in designing security systems, compliance, and incident response. The role requires expertise in cybersecurity frameworks and certifications, with benefits including competitive compensation, retirement plans, and professional development opportunities.
Associate Account Manager
Company: PadSplit
Location: Remote
Posted Nov 16, 2025
PadSplit is hiring an Associate Account Manager to provide scalable, high-impact support to their growing community of hosts. The role involves engaging hosts through group channels, ensuring clear communication, and empowering hosts with resources to succeed on the platform. The ideal candidate is a proactive communicator with a customer-first mindset, able to simplify complex ideas, analyze data, and build engaging webinars and email programs at scale.
Senior Manager, Solution Architect Quote-to-Cash
Company: GitLab
Location: North America
Posted Nov 16, 2025
GitLab is seeking an experienced Solution Architect Manager to lead Quote to Cash transformation initiatives. The role involves designing and implementing end-to-end QuotetoCash solutions, leading transformation efforts, optimizing CPQ and Salesforce integration, and managing a team of engineers and analysts. The ideal candidate should have 10+ years of experience in enterprise B2B SaaS QuotetoCash solutions, expert-level knowledge of CPQ systems, and a proven track record in digital transformation initiatives.
Professional Services Engineer - P4
Company: Perforce
Location: Remote
Posted Nov 16, 2025
Perforce is a global company that values collaboration, creativity, and employee wellness. They offer a rewarding career with opportunities to work with top brands and develop expertise in enterprise version control solutions. The company provides comprehensive P4 availability management, security, performance optimization, and development workflow design services.
Customer Growth Manager
Company: Cloudbeds
Location: North America
Posted Nov 16, 2025
The role of Customer Growth Manager involves focusing on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build and manage a customer pipeline to achieve above-quota sales performance. Strong relationship-building, problem-solving, and communication skills are essential, along with proficiency in relevant tools and a willingness to travel.