Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Experienced Software Engineer
Company: Automattic Careers
Location: Remote
Posted Nov 12, 2025
Automattic emphasizes open-source, user freedom, and innovation through products like WooCommerce and Gutenberg. They prioritize a positive, inclusive culture with flexible work arrangements and global collaboration.
Senior Technical Specialist - AI Risk Assessment
Company: Future of Life Organizations
Location: Remote
Posted Nov 12, 2025
The Senior Technical Specialist role at CARMA involves conducting original research in AI safety and technical governance, developing frameworks for risk assessment, and contributing to policy development. The position requires strong analytical skills, experience in AI safety and governance, and the ability to collaborate in a fast-paced environment.
Technical Lead
Company: Nearform
Location: Italy
Posted Nov 12, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in Italy. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides competitive benefits, including remote work flexibility, training allowances, and a pension plan.
Staff Service Designer
Company: Apollo.io
Location: USA
Posted Nov 12, 2025
Apollo is hiring a Staff Service Designer to lead complex cross-functional service initiatives and define end-to-end experiences across products, systems, and teams. The role requires 8+ years of UX or product design experience, with a focus on service or systems design. The ideal candidate will have strong systems thinking, expertise with service design artifacts, and the ability to lead cross-functional initiatives.
Platform Lead – Intelligence & Personalization, AirCover
Company: Airbnb
Location: Remote
Posted Nov 12, 2025
This text promotes Airbnb's product management role, emphasizing innovation, community impact, and AI-driven solutions. It highlights opportunities to shape product strategies, collaborate across teams, and contribute to inclusive growth while showcasing the company's commitment to diversity and remote work flexibility.
Software Engineer
Company: DataHub
Location: Remote
Posted Nov 12, 2025
The role involves enhancing a Python-based ingestion framework to support ingesting usage statistics, lineage, and operational metadata from various systems like Snowflake, Redshift, and Kafka. The position requires expertise in Python, familiarity with modern data and ML tools, knowledge of distributed systems, and the ability to design for scale and fault tolerance.
Senior Account Manager
Company: Mapbox
Location: Remote
Posted Nov 12, 2025
Mapbox is a leading real-time location platform for businesses. The role involves growing Mapbox's business in the Korean market, building relationships with enterprises, and presenting solutions with clear business outcomes. Important traits include Korean language fluency, technical sales aptitude, and deep understanding of the Korean business environment.
Senior Data Scientist - Accounting
Company: Mercury
Location: USA
Posted Nov 12, 2025
Mercury is seeking a Data Scientist to help build their analytics engine for financial and accounting workflows. The role involves partnering with product and engineering teams, designing experiments, analyzing data, and developing ML/AI solutions to streamline financial processes. The ideal candidate has 3-5 years of experience in product analytics or data science, expertise in financial workflows, and proficiency in SQL and Python.
Staff, Software Engineer (L4)
Company: Twilio
Location: Remote
Posted Nov 12, 2025
Twilio is seeking a Staff Software Engineer to join their Data Substrate team. The role involves architecting scalable data solutions, collaborating with cross-functional partners, driving technical innovation, and mentoring a team of engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale.
Director - Global Logistics
Company: Myriad360
Location: Remote
Posted Nov 12, 2025
The job description outlines the role of a Director of Global Logistics at Myriads, a company with a mission to challenge and enable employees to achieve great things. The role involves leading and developing the International Logistics function, managing a team, overseeing trade compliance, and collaborating with various teams to deliver outstanding client experience. The company offers benefits such as unlimited PTO, incentive compensation plans, and a transparent culture.
Leave Payroll Analyst
Company: Sparrow
Location: Remote
Posted Nov 12, 2025
The role of Leave Payroll Analyst at Sparrows Customer Experience team involves preparing employee leave and payroll calculations for customers, collaborating with various teams, and helping build a better product. The ideal candidate should have 2+ years of experience in data-focused operations, payroll, accounting, or bookkeeping, excellent spreadsheet skills, superior organization skills, outstanding communication skills, and a learners mindset.
ServiceNow Developer
Company: TTEC Digital
Location: Remote
Posted Nov 12, 2025
TTEC Digital is a company that focuses on providing exceptional customer experiences by coaching clients to ensure their employees feel valued and supported. They are seeking a ServiceNow Developer to join their growing practice area, offering a fully remote opportunity. The role involves designing, developing, and configuring solutions on the ServiceNow platform, collaborating with clients and stakeholders, and providing ongoing support. TTEC Digital values diversity and inclusion, and has been certified as a Great Place to Work.