Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

DevOps Engineer

Company: Leonardo.Ai

Location: Australia

Posted Nov 12, 2025

Leonardo AI is a generative AI platform that empowers users to bring their ideas to life. They are scaling their engineering teams to design systems and infrastructure that keep creativity limitless for hundreds of millions of users worldwide. The company is looking for a DevOps Engineer to join their Platform Tribe and work on building and scaling infrastructure, supporting GPU optimization, improving CI/CD pipelines, strengthening observability, contributing to integration projects, upholding DevOps best practices, and keeping learning and sharing.

Senior Backend Engineer - Cross-Chain Solver

Company: LI.FI

Location: EMEA

Posted Nov 12, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company is passionate about enabling a fairer, more decentralized world and cares about user experience. They are looking for a Senior Backend Engineer CrossChain Solver to lead the development and optimization of their crosschain solver, which is critical for executing fast, reliable, and cost-effective crosschain transactions.

Senior Customer Success Business Partner

Company: Anaplan

Location: Belgium

Posted Nov 12, 2025

The EMEA Customer Success Team at Anaplan is seeking a Senior Customer Success Business Partner in Belgium to support a diverse portfolio of customers. The role involves acting as a strategic trusted advisor, collaborating with internal teams, managing escalations, driving customer satisfaction, and facilitating connections with other teams to deliver a seamless customer experience. The ideal candidate should have proven experience managing enterprise customers, exceptional communication skills, and a customer-centric approach.

Associate Partner Manager

Company: Shippo

Location: USA

Posted Nov 12, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and tools to help them succeed. The company values its partner ecosystem and aims to provide proactive support to smaller, high-potential partners. The Associate Partner Manager role is designed to nurture and grow these emerging partnerships, ensuring they feel supported and strategically guided as they scale.

Strategic Partnerships Account Executive - Quantum Computing

Company: Quantinuum

Location: USA

Posted Nov 12, 2025

Quantinuum is seeking a Strategic Account Executive to drive growth through deep collaboration with key technology partners. The role involves forging high-impact alliances, aligning joint value propositions, and accelerating the adoption of quantum computing solutions across enterprise, government, and academic markets. The ideal candidate will have 12+ years of experience in complex enterprise technology sales, strategic account management, or partner leadership roles, with a strong track record of building strategic partnerships and exceeding revenue targets.

Full Stack Engineer

Company: Wiser Solutions

Location: India

Posted Nov 12, 2025

Wiser Solutions is a company that provides instore and eCommerce intelligence tools to help brands, retailers, and retail channel partners optimize pricing, marketing, and operations. They are seeking a highly capable Full Stack engineer to develop their suite of product offerings, which involves collecting, categorizing, and analyzing large amounts of semistructured data from various sources. The ideal candidate should have experience with NodeJS, TypeScript, React, Redux, GraphQL, AWS, Kubernetes, Terraform, and databases like Postgres, MongoDB, Redis, and Elasticsearch.

Staff Engineer - Site Reliability

Company: Zapier

Location: North America

Posted Nov 12, 2025

Zapier is a company that builds automation and AI tools to help businesses scale. They value diversity, remote work, and a culture of learning and collaboration. The company is looking for a Staff Site Reliability Engineer with deep observability expertise to lead a multiyear reliability strategy and influence organizational culture and practice.

Growth Marketing Manager

Company: Cyderes

Location: USA

Posted Nov 12, 2025

Cyderes is a cybersecurity company that helps organizations be everyday ready for threats. They specialize in building practical IAM exposure management and risk programs, stopping active threats fast with MDR that works with existing security tools, augmented by AI and driven by seasoned operators. They are hiring a Growth Marketing Manager to own and optimize inbound and outbound marketing channels that drive qualified pipeline for Cyderes.

Senior Product Designer - Hyperliquid

Company: LI.FI

Location: EMEA

Posted Nov 12, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a Senior Product Designer focused on perpetuals trading to deliver designs in a remote environment.

Sales Development Representative

Company: Guidebook

Location: USA

Posted Nov 12, 2025

Guidebook is an event management software company that helps organizations create mobile apps for events, conferences, and other gatherings. The company is seeking a self-starting Sales Development Representative to generate new business opportunities. The role involves outbound sales, lead generation, and working with a global team. Guidebook offers competitive compensation, benefits, and a positive company culture.

Senior Software Developer - Scheduling

Company: Jane App

Location: Canada

Posted Nov 12, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and work-life balance. The company is looking for a Senior Software Developer to join their Scheduling team to design and build scheduling experiences, integrate with other systems, and adopt AI tools.

Engineering Manager - Developer Impact (Developer Experience)

Company: Zapier

Location: North America

Posted Nov 12, 2025

Zapier is seeking an Engineering Manager to lead the Developer Impact team, which focuses on improving developer productivity and velocity through automation, AI, and internal tooling. The role involves managing a team, identifying and eliminating friction in the development process, championing best practices, and applying AI to developer workflows. Zapier values diversity, remote work, and a culture of experimentation.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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