Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Microsoft Security Architect - Client Consulting
Company: cyclotron
Location: USA
Posted Dec 17, 2025
This job description outlines a Security Architect role with responsibilities in designing Microsoft security solutions, requiring expertise in Defender XDR, Sentinel, and cloud security. It emphasizes remote work, certifications like CISSP, and collaboration with clients. The position highlights technical leadership and security posture improvement.
Named Enterprise Account Executive
Company: Saviynt
Location: Sweden
Posted Dec 17, 2025
Saviynt, a leader in identity security, offers cloud solutions and seeks an Enterprise Account Executive in Sweden. The company emphasizes growth, a positive work environment, and equal opportunity employment.
Senior Fullstack Engineer II
Company: Khan Academy
Location: USA
Posted Dec 17, 2025
Khan Academy promotes equitable education through a nonprofit mission, offering diverse roles and benefits. They emphasize diversity, inclusion, and impactful learning solutions with competitive compensation and a global impact focus.
Senior Staff Machine Learning Engineer - Ads Targeting and Retrieval
Company: Reddit
Location: USA
Posted Dec 17, 2025
This job posting seeks a Senior Staff Machine Learning Engineer to develop advanced targeting solutions, with responsibilities including ML model design, team collaboration, and mentorship. The role offers competitive compensation, benefits, and opportunities for growth.
Senior Manager, Strat Accounts - RoA
Company: Twilio
Location: Singapore
Posted Dec 17, 2025
This job posting seeks a Senior Manager for Twilios Strategic Accounts team in Asia-Pacific, requiring leadership experience in enterprise sales, cross-functional collaboration, and managing high-performing teams. The role involves growing key customer accounts and driving revenue targets, with benefits including remote work flexibility and competitive compensation.
Principal Presales Engineer
Company: Twilio
Location: Japan
Posted Dec 17, 2025
This job posting highlights a Principal Presales Engineer role at Twilio with responsibilities including technical presales support, customer engagement, and product demonstrations. The position requires expertise in CPaaS/SaaS/Telecom spaces, cloud platforms, and Mandarin fluency. It offers remote work from Japan with 35% travel, competitive pay, and benefits like healthcare and parental leave.
Site Reliability Engineering Manager
Company: Wikimedia Foundation
Location: USA
Posted Dec 17, 2025
The text describes a job opening for an Engineering Manager position at the Wikimedia Foundation, outlining responsibilities such as team management, technical leadership, and infrastructure support. It emphasizes skills in cloud computing, project management, and collaboration across distributed teams. The foundation highlights its mission to promote free knowledge and its commitment to diversity and inclusion in hiring.
Sr. Staff Software Engineer - Pay Group Engineering
Company: Gusto, Inc.
Location: USA
Posted Dec 17, 2025
This job description outlines a Software Engineer role at Gusto focusing on core platform development, payroll systems, and team collaboration. It details responsibilities, team structure, and qualifications, emphasizing experience with scalable systems and compliance.
Staff Software Engineer - Storage
Company: Reddit
Location: USA
Posted Dec 17, 2025
This job description outlines a software engineering role focused on storage systems, requiring expertise in distributed systems and collaboration with teams. It highlights responsibilities, qualifications, and benefits including healthcare, equity, and flexible work arrangements.
Named Enterprise Account Executive
Company: Saviynt
Location: Netherlands
Posted Dec 17, 2025
Saviynt promotes its AI-powered identity platform as a trusted solution for managing access and security, highlighting its leadership in identity security and opportunities for enterprise sales roles. The company emphasizes a positive work environment and growth prospects while outlining requirements for a regional sales executive position.
Assigned Support Engineer (AMER)
Company: GitLab
Location: North America,Latin America
Posted Dec 17, 2025
This job description outlines the role of an Assigned Support Engineer at GitLab, emphasizing technical expertise, customer support, and collaboration with cross-functional teams. It details responsibilities such as troubleshooting, content creation, and teamwork, while also mentioning salary ranges and team structure.
Senior Fullstack Engineer I
Company: Khan Academy
Location: USA
Posted Dec 17, 2025
Khan Academy promotes free world-class education for all, emphasizing equitable solutions for underresourced communities. The organization values diversity, equity, and inclusion while offering competitive salaries, remote-first work culture, and impactful projects. They prioritize learner success and professional growth for their team.