Positive Customer Experience Jobs

1,751,217 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Edge AI Product Marketing Manager

Company: Axelera AI

Location: Europe,UK

Posted Dec 17, 2025

Axelera AI, a leading deeptech startup, showcases its achievements with a $120M raise and world-class team. They seek a Product Management professional to drive innovation and growth in AI solutions.

Technical Coordinator

Company: Axelera AI

Location: Europe,UK

Posted Dec 17, 2025

Axelera AI showcases its achievements as a leading deeptech startup with $120M raised, 220+ employees, and a successful Metis™ AI Platform. They seek a Technical Coordinator for a Horizon EU program, emphasizing innovation, collaboration, and global impact.

Business Development Representative

Company: Lumivero

Location: USA

Posted Dec 17, 2025

Lumivero seeks a motivated Business Development Representative to drive growth through outbound sales, offering competitive pay, remote work, and career advancement in a global team focused on impactful data solutions. The role emphasizes problem-solving, relationship-building, and leveraging market-leading software to empower clients with informed decision-making.

Software Development Engineer III - Android, Navigation SDK

Company: Mapbox

Location: Poland

Posted Dec 17, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The role involves developing SDKs and navigation experiences, with emphasis on innovation, quality, and team collaboration. The company values creativity, diversity, and professional growth.

Senior Engineering Manager

Company: Cryptio

Location: UK

Posted Dec 17, 2025

Cryptio is seeking a Senior Engineering Manager to lead data infrastructure projects in the crypto economy, offering remote work, competitive benefits, and opportunities to shape high-impact systems. The role emphasizes team leadership, process optimization, and technical collaboration in a fast-paced fintech environment.

Engineering Manager - Template Search Quality team

Company: Canva

Location: Australia

Posted Dec 17, 2025

Canva seeks a leader to grow their backend and ML team, focusing on search architecture and user experience. The role offers equity, flexible leave, and a supportive culture, emphasizing innovation and inclusivity.

Software Development Engineer II - Search Box

Company: Mapbox

Location: Japan

Posted Dec 17, 2025

Mapbox is a leading platform for location-based services, focusing on advanced search algorithms and scalable solutions. They seek engineers with expertise in search techniques, machine learning, and big data to enhance their systems.

Senior DevOps Engineer | AWS, CI/CD, Microservices

Company: Nuvolar

Location: Spain

Posted Dec 17, 2025

This job posting highlights Nuvolar's Senior DevOps Engineer role with opportunities for remote work, flexible schedules, international collaboration, and professional growth. The company emphasizes a people-first culture, impactful projects in healthcare and technology, and comprehensive benefits including mental health support and career development resources.

Obesity Medicine Physician - Dedicated Collaborator

Company: Form Health

Location: USA

Posted Dec 17, 2025

Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek an ABOM-certified physician for a collaborative role with Advanced Practice Providers, emphasizing evidence-based treatment, mentorship, and team-based care. The position includes competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Sr. Business Architect

Company: phData

Location: USA

Posted Dec 17, 2025

The text describes a Senior Business Architect role emphasizing collaboration with clients, designing data strategies, and leveraging AI for business improvement. It highlights qualifications requiring experience in data analytics and strong communication skills, while also mentioning benefits like a remote work environment and professional development opportunities.

Lead Implementations Support Engineer

Company: Blossom

Location: USA

Posted Dec 17, 2025

This job description outlines a Lead Implementations Support Engineer role with responsibilities including technical delivery of client onboarding, team leadership, data migration, system configuration, and process automation. Required skills emphasize technical expertise in databases, ETL processes, and programming languages, along with leadership and organizational abilities.

IT Recruiter

Company: Access Softek

Location: Europe

Posted Dec 17, 2025

Access Softek, a leading fintech company, seeks an IT Recruiter to join their team. The role involves full-cycle recruitment, collaboration with hiring managers, and building talent pipelines. Benefits include home office equipment, paid leave, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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