Positive Store Culture Jobs in Washington DC
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Desk Side Support Manager
Company: ActioNet, Inc.
Location: Washington DC
Posted Apr 29, 2024
<p><strong>Description<strong> <p> <p>ActioNet has an opportunity for a <b>Desk Side Support Manager <b>requiring a Public Trust clearance in the Washington DC metro area Hybrid work is available You will play a multifaceted role and be responsible for all desk side Support providing all necessary personnel to fully and completely administer the hardware and software supplied to end users You will ensure cohesiveness between all Tiers and manage the daytoday operations of services including incident service requests and enduser support The right candidate works well with a team always exhibits excellent customer service skills and is selfmotivated seeking ways to improve the environment <p> <p><b>Duties and Responsibilities<b> <p> <ul><li>Provide supervision of all desk side personnel assigned to this contract<li> <li>Ensure Call Center personnel adhere to all <b>Tier 2<b> SOPs<li> <li>Ensure satisfactory performance of contract task areas<li> <li>Train and mentor staff responsible for phone and inperson support to users in email directories computer operating systems and desktop applications for all computer systems and applications<li> <li>Facilitate and collect knowledge about common problems and service requests to boost First Call Resolution FCR <li> <li>Optimize shifts to meet fluctuations in call volumes<li> <li>Ensure staff are trained for all ticket types<li> <li>Ensures that projects adhere to ActioNets Quality Management System including ActioNet tools and industry best practices and that adequate status reporting reviews and other control tools are employed to keep projects on track and customers fully informed of status<li> <li>Strategically work together with crossfunctional teams to provide innovative customerfocused experiences<li> <ul><p><b>Basic Qualifications required<b> <p> <ul><li>Five 5 or more years managing and leading desk side support teams utilizing ITIL and Agile methodologies<li> <li>Microsoft Office Specialist MOS certification in at least 1 of the following Access Excel PowerPoint Outlook and Word<li> <li>Experience leading teams of 25+ technicians supporting 5000+ devices across several geographic locations<li> <li>Solid experience in supervising technicians striving for 100 SLA compliance<li> <li>Extensive knowledge and experience of customer service <li> <li>Good interpersonal Problemsolving and Time management skills<li> <li>Strong management skills to manage resources and daytoday processes<li> <li>Strong attention to detail organizational skills and a commitment to quality<li> <li>Ability to work independently and collaboratively within crossfunctional teams<li> <ul><p><b>Preferred<b> <p> <ul><li>Bachelors degree in computer scienceinformation systems<li> <li>ITIL 4 Certification <li> <li>Help Desk Institute HDI Certification Support Center Manager <li> <li>ServiceNow certification<li> <ul><p>ActioNet is a CMMIDEV Level 4 CMMISVC Level 4 ISO 20000 ISO 27001 ISO 9001 HDIcertified womanowned IT Solutions Provider with solid qualifications and expertise in Agile Software Engineering Cloud Solutions Cyber Security and IT Managed Services With 24+ years of stellar past performance ActioNet is the premier Trusted Innogrator <p> <p><b>Why ActioNet<b> <p> <p>At ActioNet our <b>Passion for Quality<b> is at the heart of everything we do <p> <ul><li>We are committed to making <b>ActioNet a great place to work <b>and continue to invest in our ActioNeters<li> <li>We are committed to our customers by driving and sustaining <b>Service Delivery Excellence<b><li> <li>We are committed to giving back to our <b>Community<b> helping others and making the world a better place for the next generation<li> <ul><p>ActioNet is proud to be named a Top Workplace for the tenth year 2014 2023 We have a 98 Customer retention rate We are passionate about our customers inspirational missions and entrust our employees and teams to deliver exceptional performance to enable our nations safety security health and wellbeing <p> <p><b>Whats in It For You<b>As an ActioNeter you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers employees and communities We give you the tools to succeed all you need to do is bring your best ideas energy and desire to develop your skills experience and career <b>Are you ready to make a difference<b> <p> <p>ActioNet is an equalopportunity employer and values diversity at our company We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status<p>
Sitecore Developer
Company: Interactive Strategies
Location: Washington DC
Posted Apr 28, 2024
<p>Are you a Sitecore hotshot Do you enjoy collaborating with other developers to find creative solutions to technical challenges Are you comfortable working in a small shop where everyone pitches in on everything from strategy to QA You may have just found your dream job <p> <p>Were looking for a Sitecore Developer to join our growing team and help us build comprehensive and innovative websites using Sitecore and the Experience Platform Our ideal candidate for this role is more than just a great developer Its a person who is passionate about the decisions they make motivated to deliver work on tight deadlines and capable of bringing valuable ideas to every stage of the development process Were looking for someone who is willing to try new things and is not afraid to fail The person in this position will not only collaborate with developers on our team but theyll also work directly with our clients and should be able to explain difficult concepts like a human <p> <p><strong>Who are we<strong> <p> <p>Were Interactive Strategies a wellrespected digital agency in downtown Washington DC known for our deep strategic thinking We work with many meaningful and highprofile clients to create integrated comprehensive web experiences that span across channels web mobile and social Innovation is at the core of everything we do from our colleague relationships to our client work and not just for the sake of innovation but to elevate the end users experience and exceed our clients goals <p> <p><strong>Qualities you bring to the table<strong> <p> <ul><li> <strong>Strategic<strong> You understand that comprehensive digital experiences are rooted in deep research and a thoughtful strategy<li> <li> <strong>Creative <strong>Youre a problem solver who can produce elegant solutions to technical challenges that wow our clients<li> <li> <strong>Intuitive <strong>Youre someone with that uncanny ability to always think one step ahead and see where the world is headed<li> <li> <strong>Committed<strong> Youre committed to valuing diversity and contributing to an inclusive working and learning environment<li> <li> <strong>Confident<strong> Youre friendly professional and poised whether youre brainstorming with our team running meetings or making client presentations<li> <li> <strong>Passionate <strong>You love what you do give everything youve got and are continually seeking ways to grow in your craft<li> <li> <strong>Friendly<strong> You work well with the team and appreciate feedback You contribute ideas in a positive manner Youre also a great listener<li> <ul><p><strong>Responsibilities<strong> <p> <p>We all pitch in on everything around here even loading the breakroom dishwasher But as a SitecoreNET Developer youll be responsible for <p> <ul><li>Developing and implementing complex websites using Sitecore CMS<li> <li>Finding creative elegant solutions to technical challenges<li> <li>Meeting requirements in a variety of ways and making development decisions based on client needs<li> <li>Conducting performance tests when developing<li> <li>Providing rocksolid estimates because you know how long something will really take<li> <ul><p><strong>Requirements<strong> <p> <p>We care more about your talent and passion than your years of experience but you should have <p> <ul><li>13 years experience working with Sitecore<li> <li>Sitecore Certification is preferred but not required<li> <li>Experience working with TDS Unicorn or Sitecore Content Serialization SCS<li> <li>Knowledge of Solr or Coveo search<li> <li>Knowledge of Helix design principle is a must<li> <li>Experience with SCRUMAgile Lean development methodologies<li> <li>Prior consulting andor digital agency experience preferred<li> <ul><p><strong>Benefits<strong> <p> <p>We have a simple motto when it comes to company culture Everyone deserves to come to work and be happy This means a few things 1 we care as much about quality as we do about budgets 2 we find the strengths in each employee and nurture them 3 we encourage a culture that values innovation and creative freedom and 4 we want you to have fun while youre at the office We may be an agency but we understand that you have a life outside of work <p> <p>We allow our employees creative freedom We treat them with respect We value their opinions In that spirit we offer the following benefits <p> <ul><li>Companysponsored health vision and dental insurance<li> <li>Pretax Flexible Spending Account FSA<li> <li>Profit sharing<li> <li>4 weeks of vacationsick time from day one 5+ weeks after year 3<li> <li>Companypaid shortterm and longterm disability<li> <li>Companypaid life and ADampD insurance<li> <li>11 paid holidays<li> <li>401k with company match<li> <li>New business referral bonus<li> <li>Professional development opportunities<li> <li>Flexible work schedule<li> <li>Pretax DC Metro SmartBenefits<li> <ul><p>Annual Compensation $70000 $120000 <p> <p>Location RemoteUS Hybrid Washington DC <p> <p>Interactive Strategies is a certified LGBTBE business and equal opportunity employer that values workplace diversity We believe that diverse voices and viewpoints are critical to producing great work and helping our clients represent themselves effectively<p>
IT Operations Manager
Company: ID.me
Location: Washington DC
Posted Apr 29, 2024
ID.me is a high-growth enterprise software company that simplifies online identity verification. With over 117 million registered members, it's used by federal agencies, state agencies, and corporations. ID.me's technology meets federal standards and is approved by the Kantara Initiative. The company has received numerous awards and recently raised $132 million in Series D funding. The IT Operations Manager role involves overseeing IT infrastructure, coordinating incident responses, and aligning IT resources with business objectives. The ideal candidate has 5+ years of IT management experience, a degree in IT or Computer Science, and strong knowledge of network architecture, cloud services, and productivity tools.
Recreation Assistant NF-02
Company: Department of the Army
Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington
Posted Apr 29, 2024
This text provides instructions on how to apply for a job at JBLM NAF Human Resources Office. It outlines two methods of application: electronically through USAJobs and manually. The application deadline is specified, and contact information for the agency is provided. The text concludes with a positive note, expressing appreciation for the interest in the position and assurance that the resume will be reviewed.
DevSecOps Engineer (5092)
Company: MetroStar
Location: Washington DC
Posted Apr 28, 2024
MetroStar Systems is seeking a DevSecOps Engineer with extensive experience in integrating security practices into the software development lifecycle. The role involves collaborating with cross-functional teams, designing and maintaining CI/CD pipelines, performing security assessments, and implementing IAM solutions. The ideal candidate should have a strong understanding of DevOps practices, cloud platforms, containerization technologies, and security tools. MetroStar values its people and offers a generous benefits package, professional growth, and a diverse, inclusive culture.
Manager, Systems Engineering (Presales) - DoD
Company: Nutanix
Location: Washington DC
Posted Apr 28, 2024
<p><strong>Hungry Humble Honest with Heart<strong> <p> <p><strong>The Opportunity<strong> <p> <p>As the Manager Systems Engineering Presales DoD at Nutanix you will play a crucial role in our US Federal sales team You will lead a team of presales systems engineers providing coaching motivation and support You may also be required to perform the functions of a Nutanix Systems Engineer Reporting to the Director Systems Engineering US Federal you will act as the Systems Engineering resource for the Sr Director Federal Sales This is an exciting opportunity to contribute to Nutanixs mission and make a significant impact in the field of technology <p> <p><strong>Sales Engineering at Nutanix<strong> <p> <p>Our US Federal Systems Engineering team at Nutanix is a rapidly expanding group spread across the United States With a global reach we have been successful in driving sales and building strong relationships What makes us unique is our dedication to providing innovative solutions and exceptional customer support in the Federal sector Join us and be a part of our exciting growth journey <p> <p><strong>Your Role<strong> <p> <ul><li>Develop and maintain relationships with key customers in the territory<li> <li>Act as a floating Systems Engineer to fill in for team members during resource conflicts or vacation coverage<li> <li>Take ownership of channel enablement to ensure ongoing support and collaboration with partners<li> <ul><p>Leadership Responsibilities <p> <ul><li>Support the field SE team by assisting with complex evaluations troubleshooting and challenging customer environments<li> <li>Recruit and hire new Systems Engineers and managers for the territory providing mentorship and training to them once onboard<li> <li>Manage the Systems Engineers in the territory conducting regular 11s with direct reports 2x2 meetings with sales counterparts and handling expense management quarterly checkins and escalation conversations<li> <ul><p>First Year Objectives <p> <ul><li>Serve as an escalation point for technical issues that arise during presales and postsales in the territory<li> <li>Foster relationships with channel partners and their technical teams<li> <li>Clearly communicate the value of Nutanix while understanding and respecting the unique needs and responsibilities of the Federal Sector<li> <li>Stay uptodate on the changing environment within the Federal sector and leverage simplicity cloudfirst strategies and cost savings to build positive relationships and drive sales success<li> <li>Willingness to travel approximately 50 of the time within the region<li> <ul><p><strong>What You Will Bring<strong> <p> <ul><li>You are a humble leader with a bias for action displaying a whatever it takes attitude and motivation to help close deals<li> <li>Utilize resources and support from Engineering Marketing and Product Development departments to surpass sales performance goals<li> <li>Collaborate closely with executives and hold significant influence over decisions and initiatives<li> <li>Hold a Bachelors Degree in Computer Science Electrical Engineering or a related field or equivalent work experience<li> <li>Possess 10+ years of experience as a Federal SrPreSales Systems Engineer including 35+ years in a management role Additionally have indepth knowledge of the virtualization and storage markets along with strong communication and presentation skills<li> <ul><p><strong>About the Team<strong> <p> <p>Meet Nat Montha httpswwwlinkedincominnmontha Nat is the US Director Systems Engineering Federal and has been with Nutanix for more than 7 years He is responsible for the US Federal Systems Enginerring Presales team He is seeking an experienced presales manager who has extensive experience working with DoD customers <p> <p>The pay range for this position at commencement of employment is expected to be between USD $ 219120 and USD $ 328680 per year However base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience The total compensation package for this position may also include other elements including a signon bonus restricted stock units and discretionary awards in addition to a full range of medical financial andor other benefits including 401k eligibility and various paid time off benefits such as vacation sick time and parental leave dependent on the position offered Details of participation in these benefit plans will be provided if an employee receives an offer of employment <p> <p>If hired employee will be in an atwill position and the Company reserves the right to modify base salary as well as any other discretionary payment or compensation program at any time including for reasons related to individual performance Company or individual departmentteam performance and market factors <p> <p><b>LIKK1<b> <p> <p><strong>Nutanix is an equal opportunity employer<strong> <p> <p>The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race color religion national origin gender sexual orientation age marital status or disability Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled <p> <p>Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability We do not condone or tolerate an atmosphere of intimidation or harassment based on race color religion national origin gender sexual orientation age marital status or disability <p> <p>We expect and require the cooperation of all associates in maintaining a discrimination and harassmentfree atmosphere<p>
Supervisory Contract Specialist -DH
Company: Other Agencies and Independent Organizations
Location: Washington, District of Columbia Washington, District of Columbia
Posted Apr 29, 2024
The text provides instructions on how to apply for a job at the Pension Benefit Guaranty Corporation (PBGC). It outlines the steps to complete the online application process on USAJOBS, including registering with USAJOBS, attaching a resume and supporting documents, completing personal information, answering eligibility questions, and submitting the application. The text also provides contact information for Brandy Pelham, who can assist with reasonable accommodations or online application issues. The overall sentiment is neutral, as the text is primarily informative and does not express a clear positive or negative emotion.
Offender Processing Specialist
Company: Court Services and Offender Supervision Agency for DC
Location: Washington, District of Columbia Washington, District of Columbia
Posted Apr 28, 2024
The text provides instructions on how to apply for a position, emphasizing the importance of completing the online application and submitting required documents by the specified deadline. It also explains the process of reviewing applications, creating a list of highly qualified candidates, and notifying applicants of the decision. The text does not express a clear positive or negative sentiment.
Account Executive, Federal
Company: Granicus LLC
Location: Washington DC
Posted Apr 28, 2024
<p><b>The Company <b><p> <p><b>Serving the People Who Serve the People <b><p> <p><br ><p> <p><span>Granicus is driven by the excitement of building implementing and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn <span><p> <p><br ><p> <p><span>Over the last 25 years we have served 5500 federal state and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place With comprehensive cloudbased solutions for communications government website design meeting and agenda management software records management and digital services Granicus empowers stronger relationships between government and residents across the US UK Australia New Zealand and Canada By simplifying interactions with residents while disseminating critical information Granicus brings governments closer to the people they servedriving meaningful change for communities around the globe <span><p> <p><span>Want to know more See more of what we do <span>here<span> <span><p> <p><br ><p> <p>The Granicus Federal Sales Team is a dynamic resultsdriven group charged with driving new revenue in a young and energized Cloud Vertical The existing Federal Sales team has established a baseline of Federal customers who have adopted the core Granicus Citizen Engagement communications software platform However Granicus believes that significant opportunities exist to upsell innovative digital services and solutions and provide a services wrapper leveraging the core Granicus software platform to help government customers in achieving their mission objectives It is against this backdrop that Granicus seeks to hire a new Sales Account Executive Federal to drive a consultative solutions sales approach to best position Granicus as the digital innovation leader<p> <p> <p> <p>The Sales Account Executive Federal will be responsible for both proactive outreach beginning with lead generation and continue through the salescycle funnel as well as leveraging and upselling from the existing base of Federal customers Success metrics would include larger complex deals and engagement at higher levels within the target customer and the programmatic level when appropriate This position is supported by an account development team marketing department and technical project managers<p> <p><br ><p> <p><b>What your impact will look like here<b> <p><ul><li>Understand complex customer requirements for digital communications with the public including mapping to Executive Priorities within the Agency office or program <li> <li>Develop and independently deliver custom presentations on Granicus to revolutionize the prospects engagement within the Public Sector<li> <li>Conduct detailed research and comprehensive analysis on the Federal Government Vertical specific to Civilian Agencies and their business imperatives and challenges to drive demand generation<li> <li>Develop effective and specific sales strategies territory and account plans leveraging all assets available eg lines of service marketing events delivery resources that represent pipeline growth and business opportunities<li> <li>Establishes strong and hirelevel relationships based on knowledge of customer requirements and commitment to value value of counsel and expertise value of solutions value of implementation expertise Builds a foundation on which to harvest future business<li> <li>Actively understand each customers mission objective strategic growth plans technology strategy and competitive landscape <li> <li>Lead designated territory including customerclient relationships prospect profiling and sales cycles Encourage all clients to become Granicus references<li> <li>Follow a disciplined approach to maintaining a rolling pipeline Keep pipeline current and moving up the pipeline curve and into the sales funnel<li> <li>Leverage support organizations including Marketing Inside Sales Partners and channels to funnel pipeline into the assigned territory<li> <li>Be proficient in and bring all Granicus offers to bear on sales pursuits including Platform Solutions Services and Support offerings <li> <li>Advance and close sales opportunities through the successful execution of the sales strategy and roadmap<li> <li>Develop effective strategies for winning in a competitive environment<li> <li>Manage internal resources including sales support marketing and solutions consultants to present a compelling case to prospects<li> <li>Meet and exceed quarterly and annual sales targets for new product and services goals<li> <li>Support the management team in developing sales strategies<li> <li>Document all conversations activities and emails in our Salesforce CRM<li> <li>Write and present quarterly business reviews to Sales Management Senior Management and peers<li> <li>Ideally have both Product and Services background the focus will be 5050 in this territory with significant services lead opportunities needing to be developed<li> <li>You can travel at least 25 of the time potentially 12 trips per month of 13 days<li> <ul><p><b>You will love this job if you have<b> <p><ul><li>5+ years of field sales experience in Digital solutions services or SaaS and solutionsbased sales on a subscription model including generation and management of opportunities bids deal closure and client relationship management Hybrid background to include consultative sales of digital solutions and services while also having a software sales mindset<li> <li>Prior enterprise business application software implementation or solutionbased sales experience is preferred Experience within the digital communications federal space is a major plus<li> <li>Prior sales experience within the Federal GovernmentPublic Sector with a focus on Civilian Agencies is required<li> <li>Proven experience in managing active opportunities and meeting annual sales objectives by pursuing and capturing complex missionoriented solutions between $300K $600K+<li> <li>Significant accomplishments selling enterprise software or digital services SaaS digital communications technology or marketing services to Clevel government customers <li> <li>Demonstrated effectiveness selling through partners resellers andor integrators<li> <li>Ability to project a professional presence while preparing and conducting presentations to customers during all phases of the relationship<li> <li>Possess an understanding of key negotiation terms and conditions and a general understanding of contractual structures for medium to highly complex consulting engagements<li> <li>Ability to adapt and function effectively and independently in a fastpaced changing environment Strong Business Acumen with the ability to apply sound commercial judgment when demonstrating to our customers how our services will generate significant value and return on investment<li> <li>Goaloriented and selfmotivated and successful working independently and in a collaborative team<li> <li>Excited about managing multiple simultaneous priorities in a fastpaced environment<li> <li>Independently accountable for commitments and delivering the best performance by intelligent prioritization<li> <li>Client focus the desire and ability to understand the drivers of client needs<li> <li>Exceptional communication and presentation skills both written and oral<li> <li>Confident competitive thorough flexible and tenacious<li> <ul><p><b>The Team<b> <p><ul><li>We are a remotefirst company with a globally distributed workforce across the United States Canada United Kingdom India Armenia Australia and New Zealand<li> <ul><p><b>The Culture<b> <p><ul><li>At Granicus we are building a transparent inclusive and safe space for everyone who wants to be a part of our journey A few culture highlights include <li> <li>Employee Resource Groups to encourage diverse voices<li> <li>Coffee with Mark sessions Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs <li> <li>Microsoft Teams communities focused on wellness art furbabies family parenting and more<li> <li>We bring in special guests from time to time to discuss issues that impact our employee population <li> <ul><p><b>The Company<b> <p><ul><li>Serving the People Who Serve the People<li> <li>Granicus is driven by the excitement of building implementing and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn <li> <li>Over the last 25 years we have served 5500 federal state and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place With comprehensive cloudbased solutions for communications government website design meeting and agenda management software records management and digital services Granicus empowers stronger relationships between government and residents across the US UK Australia New Zealand and Canada By simplifying interactions with residents while disseminating critical information Granicus brings governments closer to the people they servedriving meaningful change for communities around the globe<li> <li>Want to know more See more of what we do here <li> <ul><p><b>The Impact<b> <p><ul><li>We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place quite literally We have so many powerful success stories that illustrate how our solutions are impacting the world See more of our impact here<li> <ul><p> <p><p><b><i>Potential base salary Does not include <i><b><b><i>commission<i><b><b><i> and benefits<i><b><p> <p>COMPENSATION RANGE $100000130000 USD<p> <p><br ><p> <p><b>Benefits<b> At Granicus we offer a competitive benefits package that allows employees to tailor benefits to their needs Benefits listed below are for employees based in the US<p> <p>Flexible Time Off<p> <p>Medical includes an option that is paid 100 by Granicus Dental amp Vision Insurance<p> <p>401k plan with matching contribution<p> <p>Paid Parental Leave<p> <p>Employer paid Short and Long Term Disability Insurance Group Term Life Insurance and ADampD Insurance<p> <p>Group legal coverage <p> <p>And more<p> <p><br ><p> <p><i>Granicus is committed to providing equal employment opportunities All qualified applicants and employees will be considered for employment and advancement without regard to race color religion creed national origin ancestry sex gender gender identity gender expression physical or mental disability age genetic information sexual or affectional orientation marital status status with regard to public assistance familial status military or veteran status or any other status protected by applicable law<i> <p> <p><p>
Sr. Solutions Architect III (5094)
Company: MetroStar
Location: Washington DC
Posted Apr 28, 2024
MetroStar Systems is seeking a Sr. Solutions Architect III (DevSecOps) with extensive experience in integrating security practices into development and operations processes. The role involves designing secure CI/CD pipelines, championing security practices throughout the SDLC, and collaborating with cross-functional teams. The ideal candidate should have at least 12 years of experience, expertise in DevOps practices, IaC tools, cloud platforms, containerization technologies, and security tools. Strong problem-solving skills, excellent communication, and a commitment to continuous learning are essential. MetroStar values its people and offers a generous benefits package, professional growth, and a diverse, inclusive culture.
Sr. Software Developer (5105)
Company: MetroStar
Location: Washington DC
Posted Apr 28, 2024
MetroStar Systems is offering a Senior Software Developer position with a 25k sign-on bonus. The role involves providing subject matter expertise in development, researching and implementing technologies like Kubernetes and containerization, and collaborating with the team and customer daily. The ideal candidate should have at least 8 years of software development experience, proficiency in IaC, containerization, K8, and CI/CD Automation, and an active TS/SCI security clearance. MetroStar values its people and offers a generous benefits package, professional growth, and a diverse, inclusive culture. The company is committed to equal opportunity employment and encourages applications from all qualified candidates.
Change and Configuration Management Specialist
Company: ActioNet, Inc.
Location: Washington DC
Posted Apr 29, 2024
<p><strong>Description<strong> <p> <p>ActioNet has an immediate opportunity for a <strong>Change and Configuration Management Specialist <strong>requiring a Public Trust clearance in the Washington DC area Hybrid work available 2 daysweek onsite subject to change <p> <p>ActioNet is an IT service provider and solutions integrator headquartered in Vienna VA that works with the Federal Government <p> <p>In this role you will ensure cohesiveness between all Tiers develop execute process improvements and ensure high levels of customer satisfaction The right candidate will work well with a team exhibit excellent customer service skills and be selfmotivated seeking ways to improve the environment <p> <p><b>Responsibilities<b> <p> <ul><li>Perform Change and Configuration Management functions in the SharePoint KSN forms and in ServiceNow the ticketing system<li> <li>Develop ITILfocused Change and Configuration Management processes and procedures<li> <li>Integrate Change and Configuration Management processes<li> <li>Perform quality assurancequality control on Change Requests<li> <li>Attend meetings and take minutes for incorporation into official agendas and Change Requests<li> <ul><p><b>Skills Required<b> <p> <ul><li>Bachelors degree in Information Technology or related field and 8 years of IT experience or 14 years of IT experience<li> <li>Certification in ITIL v4 or v3 <li> <li>Experience with ITILfocused IT Change and Configuration Management procedures goals and principles<li> <li>Experience developing process and procedure documents<li> <li>Experience with ServiceNow<li> <li>Experience tracking and resolving incidents via ticket queue <li> <li>Experience integrating Change Control with Configuration Management processes<li> <li>Experience managing data<li> <li>Experience validating deliverable quality prior to submission<li> <li>Experience collaborating in a team setting communicating and driving performance with a range of colleagues<li> <li>Excellent written communication skills <li> <li>Selfmotivated to take ownership of projects <li> <ul><p><b>Skills Preferred<b> <p> <ul><li>Experience working with a large organization gt35000 customers<li> <li>Experience collaborating with peer and client teams <li> <li>Experience working remotely and onsite<li> <ul><p>ActioNet is a CMMIDEV Level 4 CMMISVC Level 4 ISO 20000 ISO 27001 ISO 9001 HDIcertified womanowned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering Cloud Solutions Cyber Security and IT Managed Services With 24+ years of stellar past performance ActioNet is the premier Trusted Innogrator <p> <p><strong>Why ActioNet<strong> <p> <p>At ActioNet our <strong>Passion for Quality<strong> is at the heart of everything we do <p> <ul><li>We are committed to make <strong>ActioNet a great place to work <strong>and continue to invest in our ActioNeters<li> <li>We are committed to our customers by driving and sustaining <strong>Service Delivery Excellence<strong><li> <li>We are committed to give back to our <strong>Community<strong> help others and make the world a better place for our next generation<li> <ul><p>ActioNet is proud to be named as a Top Workplace for the tenth year in a row 2014 2023 We have 98 of Customer retention rate We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety security health and wellbeing of our nation <p> <p><strong>Whats in It For You<strong>As an ActioNeter you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers employees and our communities We give you the tools to be successful all you need to do is bring your best ideas your energy and a desire to develop your skills experience and career <strong>Are you ready to make a difference<strong> <p> <p>ActioNet is an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status<p>