Positive Store Culture Jobs in Washington DC

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Looking for Positive Store Culture jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Positive Store Culture position in the Washington DC area.

Senior Risk Manager

Company: CIPE

Location: Washington DC

Posted Apr 18, 2024

The Center for International Private Enterprise (CIPE) is seeking a Senior Manager for Risk based in Washington, D.C. The role involves developing a comprehensive enterprise Risk Management framework, collaborating with department heads to design risk controls, and leading internal working groups to address high-risk operations. The ideal candidate should have a Bachelor's degree in Finance, Economics, Business Administration, or a related field, a Master's degree or equivalent experience is preferred. The role requires excellent analytical and problem-solving skills, strong communication and interpersonal skills, and the ability to work under pressure. CIPE offers competitive benefits and a salary competitive with other international non-governmental organizations.

Full Stack Developer

Company: Oasys International Corporation

Location: Washington DC

Posted Apr 17, 2024

<p><strong>Who Are We<strong> Oasys is home to a dedicated team of technologists consultants engineers and subject matter experts who provide worldclass consulting and advisory services to our clients We are rapidly growing and looking for talented individuals to add to our team We commit to providing our people with the necessary resources to continue learning and maintain a healthy worklife balance We also cultivate a collaborative and social atmosphere and foster a meritbased culture in which people receive recognition for their performance Oasys was recognized on Inc Magazines list of the 5000 fastestgrowing companies for five consecutive years<p> <p><strong>Position Summary<strong><p> <p>Oasys is currently seeking an experienced <strong>Full Stack Developer<strong> to lead a development team in adopting new tools and techniques implementing system enhancements and mentoring fellow team members<p> <p>As part of the team responsible for maintaining and modernizing missioncritical applications hosted in Amazon Web Services AWS the fullstack developer will be expected to work according to Agile methodology on 2week sprints tracked in Jira with documentation in Confluence Our source code repository is GitHub and our CICD pipelines are also automated using GitHub We pride ourselves on utilizing cloud and opensource technologies and we manage the entire infrastructure as code<p> <p>We are looking for a candidate with experience in both monolithic and modern application architectures and who is capable of transitioning between the two depending on the project at hand Our current suite of applications features a combination of Python Django Rails React TypeScript Docker Postgres PostGIS Snowflake and more If you are passionate about working in a stackagnostic environment and have a strong desire to understand the core concepts and principles that drive modern application and infrastructure development improvement and maintenance then we would love to hear from you<p> <p><strong>Primary Responsibilities<strong><p> <ul><li>Evaluate and recommend software development platforms and architectures as well as the hardware requirements for the support of development testing quality assurance and production environments<li> <li>Conduct applied research in current and emerging computer technology to integrate appropriate new technological advances into the mission<li> <li>Develop and maintain software development architecture and make recommendations for improvement Establish and document software development guidelines and coding standards and conduct training sessions as needed<li> <li>Conduct code review and diagnose technical issues reported<li> <li>Write program code compiles debugs tests deploys documents and implement programs for new and existing systems eg <ul><li>COTS Commercial OffTheShelf<li> <li>GOTS Government OffTheShelf<li> <li>OSS Operations Support System<li> <li>Custom developed<li> <ul><li> <li>Serve as a member of a team of programmers responsible for developing implementing and maintaining several diverse applications Modify existing applications when required and resolve technical issues as needed<li> <li>Translate technical specifications into programming specifications<li> <li>Provide input for configuring the applications and servers on which application programs run to ensure that information securityinformation assurance principles related to the mission are adequately addressed<li> <li>All other duties as assigned by management<li> <ul><p><strong>Skills and Qualifications<strong><p> <ul><li>Bachelors degree in Engineering Computer Science or another related analytical scientific or technical discipline additional experience in lieu of a degree<li> <li>A minimum of five 5 years of experience with programming and software development in multiple layers of the software stack UI web or microservices database search<li> <li>Experience with programming and software development including analysis design development implementation testing maintenance quality assurance troubleshooting debugging andor upgrading software systems<li> <li>Proven knowledge and practical application of HTML JavaScript CSS or any other relevant web development experience<li> <li>Experience with modern JavaScript frameworks and libraries such as React Redux Vue Ember or Angular and know when to use them<li> <li>An ability to understand business requirements and their implications across a projects technical landscape<li> <li>Ability to walk concepts forward and backward with the client and team using your informed technical experience to negotiateguide functional requirements from the front to the back end<li> <li>Understanding of containerization container orchestration microservices and API application programming interfaces management<li> <li>Demonstrate sharp analytical problemsolving and decisionmaking skills Passion and a continuousimprovement mindset<li> <li>Selfmotivated<li> <li>Demonstrate skills and experience in presenting analytical results verbally and in writing<li> <li>Must be proficient with common productivity software including Microsoft Office Word Excel PowerPoint SharePoint Visio and Outlook<li> <li>Must have excellent verbal and written communication skills and be highly organized with attention to detail Must be comfortable and capable of interacting with Government contractor and executive leadership<li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>Expertise with git as a version control system and team collaboration with git<li> <li>Experience with debugging frontend and backend issues<li> <li>Experience with pair programming and Extreme Programming XP<li> <li>Experience with any content management systems<li> <li>Experience working with PaaS products such as Salesforce ServiceNow and Appian<li> <li>Familiarity with OOP Object Oriented Programming concepts<li> <li>A passion to contribute to the full stack the frontend backend and anything inbetween middleware or otherwise<li> <li>Computer Science fundamentals in objectoriented OO design data structure and algorithm design<li> <li>Experience in building reusable web components<li> <li>Familiarity with JavaScript build tools such as NPMyarn webpack and Babel<li> <li>Experience with Nodejs and Javabased web applications<li> <li>Experience with unit testing regression testing and user testing<li> <li>Experience with a federal agency as a contractor or federal employee<li> <ul><p><strong>Security Clearance Requirements<strong><p> <ul><li>Must be a US Citizen<li> <li>Must have a Public Trust<li> <ul><p><strong>Work Location<strong><p> <ul><li>Fairfax VA Hybrid<li> <ul><p><em> <em><p> <p><em>Oasys is committed to hiring and retaining a diverse workforce We are proud to be an Equal OpportunityAffirmative Action Employer making decisions without regard to race color religion creed sex sexual orientation gender identity marital status national origin age veteran status disability or any other protected class US Citizenship is required for most positions<em><p> <p><br ><p>

Yardi Implementation and Support Administrator

Company: Edgewood Management

Location: Washington DC

Posted Apr 17, 2024

The Yardi Implementation and Support Administrator will lead the migration of the company's Property Management software to the Yardi platform. This role involves guiding the implementation of the Yardi software in phases, providing technical support, managing user access and permissions, and facilitating system user training. The ideal candidate should have advanced experience as a Yardi user, experience in leading software implementation efforts, and strong communication skills. The role is primarily based at the company's corporate offices in Gaithersburg, MD, with occasional travel to properties.

Cognos Report Writer

Company: ERG

Location: Washington DC

Posted Apr 17, 2024

ERG, a reputable research and consulting firm, is seeking a full-time Cognos Report Developer. The role involves designing and maintaining reporting portfolios, developing Cognos reports, managing report security and distribution, and providing excellent customer service. ERG offers a flexible work environment, competitive salaries, and excellent benefits. The ideal candidate should have a BA/BS degree, 3-10 years of Cognos reporting experience, and proficiency in SQL development. ERG values diversity, inclusivity, and social justice, and is committed to providing reasonable accommodations for qualified individuals with disabilities.

Staff DevOps Engineer

Company: Equip

Location: Washington DC

Posted Apr 17, 2024

<p><span>Equip is the leading virtual evidencebased eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works Created by clinical experts in the field and people with lived experience Equip builds upon evidencebased treatments to empower individuals to reach lasting recovery All Equip patients receive a dedicated care team including a therapist dietitian physician and peer and family mentor The company operates in all 50 states and is partnered with most major health insurance plans Learn more about our strong <span>outcomes<span> and treatment approach at wwwequiphealth<span><p> <p><br ><p> <p><span>Founded in 2019 Equip has been a fully virtual company since its inception and is proud of the highlyengaged passionate and diverse Equisters that have created Equips culture Recognized by <span>Time<span> as one of the most influential companies of 2023 along with awards from <span>Linkedin<span> and<span> Lattice<span> we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families<span><p> <p><br ><p> <p><span>Our engineering team values agility collaboration and autonomy Were building a team of not just strong problemsolvers but great collaboratorsengineers who are excited to teach and learn from each other share decisions and information freely and work together on new problems that no other companies have solved before <span><p> <p><br ><p> <p><span>We are seeking an experienced Staff DevOps Engineer to play a key role in our application development on the AWS Cloud platform The Staff Engineer leads the alignment of software development and operations in order to enable the delivery of applications and services at a high velocity They are responsible for optimizing the deployment pipelines and driving innovations in our application development lifecycle The engineer demonstrates a profound knowledge of modern application development stacks This role works closely with a team of developers and contractors ensuring seamless efficient and effective integration and deployment processes<span><p> <p><b>Responsibilities<b> <p><ul><li>Team Leader Lead the DevOps discipline of Engineering and help the software teams deliver services at a rapid pace in a continuous deployment model<li> <li>Build manage monitor and optimize AWS cloud infrastructure ensuring high availability and performance<li> <li>Build amp manage CICD pipelines <li> <li>Partner with engineering teams to improve their productivity ensure they run on top of reliable and scalable systems and promote best practices<li> <li>Provide guidance to the team on best practices and architecture in cloud infrastructure hosting and monitoring react frontend apps and java backend services<li> <li>Provide support to the tech ops and engineering teams to address and resolve production issues<li> <li>Develop tools in a variety of frameworks and languages to automate manual processes<li> <ul><p><b>Qualifications<b> <p><ul><li>10+ years relevant work experience in DevOps platform engineering or SRE role<li> <li>Proficiency with building cloud infrastructure with infrastructure as code using Terraform amp Cloudformation<li> <li>Proficiency with building CICD pipelines preferred CircleCI Gitlab<li> <li>Proficiency with writing code in Python TypeScript amp Java for Linux OS<li> <li>Deep understanding and experience with AWS cloud provider and AWS services such as ECSFargate API Gateway CloudFront Docker S3 lambda SQS amp RDS<li> <li>Experience with microservices APIs serverless relational databases to build scalable backend systems<li> <li>Experience with setting up monitoring for infrastructure web applications and services<li> <li>Experience with tuning monitoring and diving deep to resolve technical issues<li> <ul><p> <p><p><b>Compensation and Benefits <b><p> <p><br ><p> <p><b>Equip offers <b><span>competitive compensation and benefits programs as well as career development opportunities and exciting team retreats to ensure community and connection The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands Below we have highlighted a list of some of our most popular benefits<span><p> <p><br ><p> <p><span>Short and long term incentives including yearly bonus potential<span><p> <p><span>Remote work from home<span><p> <p><span>Flexible PTO amp Leave programs<span><p> <p><span>Health dental and vision insurance <span><p> <p><span>Wellness and reproductive care programs<span><p> <p><span>401k retirement savings plan<span><p> <p><span>Home office setup stipend <span><p> <p><span>Student Loan Repayment If Applicable <span><p> <p><span>Professional development stipend If Applicable<span><p> <p><span>Coworking monthly stipend If Applicable<span><p> <p><br ><p> <p><br ><p> <p><br ><p> <p><br ><p> <p><b>Equal Employment Opportunity<b><p> <p><br ><p> <p>At Equip we believe that our diverse perspectives are our biggest strengths and that embracing them will create real change in healthcare As an equal opportunity employer we provide equal opportunity in all aspects of employment including recruiting hiring compensation training and promotion termination and any other terms and conditions of employment without regard to race ethnicity color religion sexual orientation gender identity gender expression familial status age weight disability andor any other legally protected classification protected by federal state or local law<p> <p><p>

HR & Recruiting Specialist

Company: Range

Location: Washington DC

Posted Apr 17, 2024

<p>Rangecom is an allinone wealth management platform Our mission is to help individuals answer any question they have about their money faster cheaper and more accurately than any other resource in the world If youre looking for a traditional financial planning company look elsewhere Our planning team not only provides A+ service for our clients but they are helping us reinvent the industry<p> <p>Were building an all star team and looking for more bar raisers to join our starting lineup Join us as we make the dream of financial freedom a reality for millions of people<p> <p>We are seeking an enthusiastic and detailoriented individual to join our team as an HR Specialist You will play a pivotal role in supporting our employees in various administrative tasks and initiatives This position offers an excellent opportunity for someone looking to kick start their career in HR within a fastpaced and innovative company<p> <p><br ><p><p><strong>What youll do with us<strong><p> <ul><li>Assist with the recruitment process by posting job openings scheduling interviews and conducting initial candidate screenings<li> <li>Manage new hire onboarding activities including account set up conducting orientation sessions and ensuring all required paperwork is completed<li> <li>Maintain employee records and databases ensuring accuracy and confidentiality<li> <li>Assist with benefits administration including enrollment changes and inquiries<li> <li>Plan employee events<li> <li>Assist with operations projects and initiatives as assigned<li> <li>Provide general administrative support to the operations team such as scheduling meetings preparing documents and managing correspondence<li> <ul><p><strong>What will set you apart<strong><p> <ul><li>Bachelors degree in Human Resources Business Administration or related field preferred<li> <li>Strong organizational and multitasking skills with the ability to prioritize tasks and meet deadlines<li> <li>Excellent verbal and written communication skills<li> <li>Ability to maintain confidentiality and handle sensitive information with discretion<li> <li>Previous internship or work experience in HR Operations or related fields is a plus<li> <ul><p><strong>Benefits<strong><p> <ul><li>Comprehensive health coverage Medical dental and vision<li> <li>401k plan<li> <li>Technology allowance<li> <li>PTO<li> <li>Top of Market Pay<li> <li>Paid parental leave<li> <ul><p>Range is proud to be an equal opportunity workplace We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status As a company we are committed to designing products building a culture and supporting a team that reflects the diverse population we serve<p>

Database Engineer

Company: Oasys International Corporation

Location: Washington DC

Posted Apr 18, 2024

<p><strong>Who Are We <strong>Oasys is home to a dedicated team of technologists consultants engineers and subject matter experts who provide worldclass consulting and advisory services to our clients We are rapidly growing and looking for talented individuals to add to our team We commit to providing our people with the necessary resources to continue learning and maintain a healthy worklife balance We also cultivate a collaborative and social atmosphere and foster a meritbased culture in which people receive recognition for their performance Oasys was recognized on Inc Magazines list of the 5000 fastestgrowing companies for five consecutive years<p> <p><strong>Position Summary<strong><p> <p>Oasys is seeking a <strong>Database Engineer<strong> to join our team The Database Engineer is a fully qualified relational database technician who is responsible for creating configuring maintaining and supporting databases utilized in production development and support systems<p> <p><strong>Primary Responsibilities<strong><p> <ul><li>Design install configure upgrade and manage databases as needed<li> <li>Work closely with network engineers systems and software development and internal business stakeholders to ensure the full integration and smooth functioning of the environments database functionality<li> <li>Collaborate with analysts and programmers for detail design specification coding testing troubleshooting and implementation<li> <li>Direct and control the activities related to data planning and development and establish policies and procedures pertaining to its management security maintenance and utilization<li> <li>Conduct capacity planning studies and performance tuning apply knowledge of emerging technology trends and develop alternatives with respect to hardware and software<li> <li>Use Performance Tuning and Optimization PTO and native monitoring and troubleshooting tools to quickly identify root causes and apply fixes<li> <li>Create standards for replication backup restore and disaster recovery using a combination of best practices and creativity<li> <li>Develop SQL Jobs for data exports data archivalpurge error monitoring and investigateresolve job failures<li> <li>Create operational efficiency and increased accuracy through automated scripts<li> <li>Utilize indexing index management and statistics to improve performance stability and scalability<li> <li>Write complex SQL code including scripts stored procedures triggers and functions as required<li> <ul><p><strong>Skills and Qualifications<strong><p> <ul><li>Bachelors degree in Computer Science or a related discipline or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired<li> <li>Five 5 years of experience maintaining all preproduction environments the built environment and CM tools<li> <li>Five 5 years of experience conducting database backups tuning user maintenance and system maintenance<li> <li>Five 5 years of experience creating and modifying SQL scripts database triggers and embedded programs for database objects<li> <li>Five 5 years of experience with one or more of the major RDBMS systems including but not limited to Oracle SQL Server DB2 and Sybase<li> <li>Five 5 years of experience in production support 24x7 and troubleshooting<li> <li>Five 5 years of experience in physical and logical database design and development<li> <li>Five 5 years of experience providing technical expertisetraining to the endusers developers and capacity planners along with assisting in the development of SQL applications and coordination of data migration conversion planning and programming of new or improved database systems<li> <li>Agile development experience is a plus<li> <li>Competency with SQL andor Java CNET a plus<li> <li>Experience in Logical Database Design Physical Database Design and Database Security<li> <li>PLSQL programming<li> <li>Proficient in various databases a plus Oracle MSFT SQL<li> <li>Have extensive experience with Data architectures amp SQL development SQL tuning and optimization stored procedures triggers views maintenance jobs and backups SQL Reporting Services and debugging skills in either Windows or Linux Platforms<li> <li>Ability to recommend system upgrades and enhancements for increased performance and capacity and do capacity planning to meet business growth<li> <li>Ability to analyze and solve problems<li> <li>Ability to interact with staff members and others encountered in the course of work<li> <li>Ability to learn and apply new information or skills<li> <li>Ability to perform highly detailed work on multiple concurrent tasks<li> <li>Excellent interpersonal skills especially the ability to advocate negotiate listen to and collaborate with various individuals and groups<li> <li>Ability to succeed in a dynamic environment and produce deliverables within tight timeframes and under pressure<li> <li>Ability to respond when called and perform troubleshooting in a timely manner<li> <li>Must have excellent verbal and written communication skills and be highly organized with attention to detail Must be comfortable and capable of interacting with Government contractor and executive leadership<li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>Certifications ITIL foundation certified or other database certifications a plus<li> <ul><p><strong>Security Clearance Requirements<strong><p> <ul><li>Must be a US Citizen<li> <li>Must have a Public Trust<li> <ul><p><strong>Work Location<strong><p> <ul><li>Fairfax VA Hybrid<li> <ul><p><br ><p><p><em>Oasys is committed to hiring and retaining a diverse workforce We are proud to be an Equal OpportunityAffirmative Action Employer making decisions without regard to race color religion creed sex sexual orientation gender identity marital status national origin age veteran status disability or any other protected class US Citizenship is required for most positions<em><p>

Mid-Level Environmental Scientist/Engineer

Company: ERG

Location: Washington DC

Posted Apr 17, 2024

ERG, a leading government consultant, is seeking a Mid-Level Environmental Engineer/Scientist. The role involves assessing, monitoring, and managing environmental impacts at a federal facility. The candidate must have a degree in Environmental Engineering or related field, 4-8 years of experience, and strong knowledge of environmental regulations. The position offers a dynamic work environment, competitive salary, and excellent benefits. ERG is committed to environmental stewardship, sustainability, and diversity.

Administrative Assistant

Company: Steel Point Solutions

Location: Washington DC

Posted Apr 17, 2024

<p>Steel Point Solutions is an amazing SBA Certified 8a HUBZone Small Disadvantaged Business SDB and a Woman Owned Small Business WOSB company Established in 2013 with a vision of offering world class integrated business solutions for all levels of Government and commercial enterprises We are represented by a team of talented and qualified professionals who know how essential efficient costeffective integrated solutions are to your organizations success Leveraging these resources we strive daily to lead the industry in program management and service delivery <p> <p><br ><p><p>Steel Point Solutions is actively recruiting skilled professionals to join our mission in supporting the Internal Revenue Service IRS Office of Equity Diversity and Inclusion EDI EDI Transformation Implementation We are seeking individuals passionate about making a difference by contributing to the IRSs EDI Transformation and Implementation<p> <p><br ><p><p>Task Responsibilities<p> <ul><li>Provide support across contract<li> <li>Manage shared document repositories for contract<li> <li>Maintain Outlook distribution lists<li> <li>Utilize business systems and processes to perform facilities utilization meeting room management and other routine tasks<li> <li>Coordinate travel arrangements and expense report submission<li> <li>Order office supplies<li> <li>Collect and compile data and input for routine reports to include but not limited to the PMR Program Management Review IPR Independent Program Review etc<li> <li>Analyze and track data and generate reports related to overhead training program engagement staffing etc<li> <li>Plan and execute events including but not limited to engagement activities training intern hiring events and site visits<li> <li>Coordinate badgetokenequipment delivery and other local onboarding activities for new hires and collect items for local offboarding of employee departures Support front line supervisors with onboarding and offboarding processes to ensure a consistent experience<li> <li>Responsible for tracking device computer phone etc usage to include actively working with employees to return unused equipment replace aged equipment and deploy new resources when needed<li> <li>Prepare for meetings and coordinate travel as required<li> <li>Order refreshmentsmeals for client program meetings to include room reservation<li> <li>Coordinate updating of internal marketing materials and program overview<li> <li>Coordinate special projects as needed<li> <ul><p><strong>Skills<strong><p> <ul><li>Proficiency with MS Office Suite Outlook Excel Power Point and Word<li> <li>Strong written and verbal communication skills<li> <li>Demonstrated attention to detail in written communication ie accuracy in spelling grammar punctuation document editing proofreading and understanding content<li> <li>Ability to work independently and successfully in a team environment<li> <li>Must possess a positive professional and personable demeanor with an ability to interact well with both external and internal contacts at all levels<li> <li>Ability to multitask and prioritize competing priorities<li> <ul><p><strong>Education Experience<strong><p> <p> High school diploma and 35 years of administrative support experience at a senior level<p> <p> Familiarity with Government Contracting<p> <p> Experience with Government and Commercial travel management and expenses and SharePoint a plus<p> <p>Candidates from Historically Underutilized Business Zones HUBZone are strongly encouraged to apply To determine whether you reside in a HUBZone visit httpsmapscertifysbagovhubzonemap<p> <p>Steel Point Solutions LLC is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<strong> <strong><p>

Account Executive (SMB)

Company: Quorum

Location: Washington DC

Posted Apr 18, 2024

Quorum, a leading provider of workflow software and information services for government affairs professionals, is seeking an Account Executive to contribute to the company's growth. The role involves selling Quorum's software solutions to small and medium-sized businesses, with a focus on new logo sales. The company offers a comprehensive training program, competitive compensation, and a supportive work environment. Quorum is committed to fostering an inclusive and diverse workplace, and has implemented a 'No Negotiation' policy for base salary to advance pay equity.

Implementation Specialist, AMS

Company: Billhighway

Location: Washington DC

Posted Apr 17, 2024

<p><span><span><span><span><b><span><span><span>Implementation Specialist AMS <span><span><span><b><span><span><span><span><br ><span><span><span><span><span><span>Bring new systems to life<span><span><span><span><span><span><br ><span><span><span><i><span>Billhighway Implementation Specialists put powerful solutions in the hands of hundreds of thousands of users of <span><i><i><span>Billhighway<span><i><i><span> <span><i><i><span>Chapter Spot<span><i><span><span><i><span><span><i><span><span><i> <i><i><span>greekbill<span><i><i><span> and <span><i><i><span>Impexium<span><i><i><span> software suites Our vision is to provide powerful solutions that help our nonprofit clients improve the world<span><i><span><span><span><br ><span><span><span><b><span><span><span>Why people love working here<span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span>Focus on personal and career development<span><span><span><span><span><li> <li><span><span><span><span><span>Competitive salary benefits and other forms of compensation<span><span><span><span><span><li> <li><span><span><span><span><span>Fresh approaches to using familiar skill sets and areas of expertise<span><span><span><span><span><li> <li><span><span><span><span><span>Caring capable leaders<span><span><span><span><span><li> <li><span><span><span><span><span>Thriving culture powered by hybrid and remote team members<span><span><span><span><span><li> <li><span><span><span><span><span>Our vision Provide powerful solutions that help our nonprofit clients improve the world<span><span><span><span><span><li> <li><span><span><span><span><span>Our core values Initiative Collaboration Reliability and Stewardship<span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span>This role A day and week in the life<span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span><span>Support configuration workflow for new client implementation projects as needed<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Assist with gathering and analysis of client business requirements and objectives and provide recommendations on how to best tailor the software configuration to meet those objectives <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Identify and recommend product customizations enhancements andor workarounds to enhance the clients experience<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Participate in internal testing for new functionality and support User acceptance testing with clients<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Lead prelaunch review and validation prior to go live<span><span><span><span><span><span><li> <ul><p><br ><span><span><span><b><span><span><span>This role You will be successful in this role if you<span><span><span><b><span><span><span> <p><ul><li><span><span><span><span><span><span>Worked 3 years as software business analyst<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Earned a BABS degree in a related field<span><span><span> <span><span><span><li> <li><span><span><span><span><span><span>Experience implementing SoftwareasaService based applications<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Have a passion for learning and continuous improvement<span><span><span><span><span><span><li> <ul><p><span><span><span><span><span>Eligible candidates reside in one of these states DC FL ID IL IN MD MI MN NC NH NJ OH PA SC TN TX VA WV<span><span><span><span><span><br ><span><span><span><b><span><span><span>Your interest is safe with us <span><span><span><b><span><span><span><br ><span><span><span><span><span>We will not share your name or information with anyone without your consent<span><span> <span><span><span>Applicant Privacy Policy<span><span><span><span><span><span><span><span><span><span><span><span><br > <p>

Client Success Associate

Company: Truth Initiative

Location: Washington DC

Posted Apr 17, 2024

<p><span><span><span><b><span>JOB SUMMARY<span><b><span><span><span><br ><span><span><span><span>EX Program is looking for a capable and motivated client facing professional with excellent communication skills and the ability to execute and manage projects to join our crossdisciplinary team and contribute to our growing business The Client Success Associate will report to the Vice President of Client Success and will support our growing book of EX Program clients This position will be responsible for daily operational account management providing administrative support to our client accounts and coordinating the delivery tracking and monitoring of program requirements<span><span><span><span><br ><span><span><span><b><span>DUTIESRESPONSIBILITIES ESSENTIAL DUTIES<span><b><span><span><span> <p><ul><li><span><span><span><span>Provide administrative support to the Client Success team on behalf of our client base<span><span><span><span><li> <li><span><span><span><span>Support senior team members with client support and day to day execution of Client Success<span><span><span><span><li> <li><span><span><span><span>Configure Payer set ups through our intuitive backend admin<span><span><span><span><li> <li><span><span><span><span>Customizeconfigure marketing assets for clients when marketing campaigns are needed<span><span><span><span><li> <li><span><span><span><span>Configure eligibility files on behalf of incoming clients<span><span><span><span><li> <ul><ul><li><span><span><span><span>Proactively monitor and ensure satisfactory resolution of sponsored customer support tickets<span><span><span><span><li> <li><span><span><span><span>Develop presentations reports project tracking tools and account plans to support Client Success meetings<span><span><span><span><li> <li><span><span><span><span>Meet key performance indicators for retention and growth<span><span><span><span><li> <li><span><span><span><span>Support customer service delivery by resolving member tickets assisting to train coaches and completing documentation requirements<span><span><span><span><li> <ul><p><span><span><span><b><span>REQUIRED QUALIFICATIONS<span><b><span><span><span><br ><span><span><span><span><span>You should have many of these qualifications but all are not required<span><span><span><span><span> <p><ul><li><span><span><span><span><span>Associates or Bachelors degree or equivalent experience<span><span><span><span><span><li> <li><span><span><span><span><span>03 years of experience in client success or program management roles<span><span><span><span><span><li> <li><span><span><span><span><span>Outstanding execution and project management abilities<span><span><span><span><span><li> <li><span><span><span><span><span>Outstanding attention to detail<span><span><span><span><span><li> <li><span><span><span><span><span>Proficient computer skills Microsoft Office skills and the ability to learn new applications<span><span><span><span><span><li> <li><span><span><span><span><span>A demonstrated ability to stay on top of administrative tasks<span><span><span><span><span><li> <li><span><span><span><span><span>Knowledge of SaaS and the wellness industry experience in tobacco cessation a plus<span><span><span><span><span><li> <li><span><span><span><span><span>Commitment to client satisfaction<span><span><span><span><span><li> <li><span><span><span><span><span>Exceptional written and oral communication skills strong interpersonal skills<span><span><span><span><span><li> <li><span><span><span><span><span>Selfmotivated with a positive attitude<span><span><span><span><span><li> <ul><p>This position is based in Washington DC with a hybrid work schedule of 3 days in the office and two telework days<br ><span><span><span><b><span><span>COMPENSATION PACKAGE<span><span><b><span><span><span><br ><span><span><span><span><span>The salary range for this role is starting at $60000 to $65000 on a national basis Individual pay decisions are based on a number of factors including but not limited to qualifications for the role relevant work experience skillset internal equity location and certifications consistent with applicable law Salary is just one part of our total rewards package which additionally includes equity performance bonus for eligible roles and competitive benefits <span><span><span><span><span><br ><span><span><span><span><span>Interested candidates should submit their cover letter and resume here<span><span><span><span><span><br ><p><p><br ><span><span><span><span><span>OR<span><span><span><span><span><br ><span><span><span><span><span>mail application materials to<span><span><span><span><span><br ><span><span><span><span><span>Human Resources<span><span><span><span><span><br ><span><span><span><b><span><span>Attn <span><span><b><span><span>Client Success Associate<span><span><span><span><span><br ><span><span><span><span><span>900 G Street NW<span><span><span><span><span><br ><span><span><span><span><span>Fourth Floor<span><span><span><span><span><br ><span><span><span><span><span>Washington DC 20001<span><span><span><span><span><br ><span><span><span><span><span>Fax 202 2045214<span><span><span><span><span><br ><span><span><span><b><span><span>No telephone calls please<span><span><b><span><span><span><br ><span><span><span><b><span><span>All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability<span><span><b><span><span><span><p>

Frequently Asked Questions

What are typical salary ranges by seniority in Positive Store Culture roles?
Entry‑level positions such as Customer Experience Associate start around $30k–$38k. Mid‑level roles like Store Operations Analyst or Visual Merchandiser range $45k–$65k. Senior positions, including Store Manager or Retail Operations Director, typically earn $70k–$100k, with top executives in larger chains reaching $120k+.
Which skills and certifications are required for Positive Store Culture positions?
Core skills include POS proficiency (Shopify POS, Lightspeed, Square), data analysis (Tableau, Power BI), and customer‑centric communication. Certifications such as Certified Retail Management Professional (CRMP), Certified Retail Analytics Professional (CRAP), and SAP Retail or Microsoft Dynamics 365 Retail credentials give a competitive edge.
Is remote work available for Positive Store Culture roles?
Most frontline positions require on‑site presence, but tech‑focused roles—Technology Integration Coordinator, Retail Analytics Specialist, and Inventory Optimization Analyst—can be hybrid or fully remote, especially when remote support for POS and e‑commerce platforms is needed.
What career progression paths exist within Positive Store Culture?
A typical path moves from Associate to Supervisor, then to Store Manager, followed by Regional Operations Manager, and finally to Director of Retail Operations or VP of Customer Experience. Continuous learning through retail‑specific certifications accelerates promotion.
What industry trends are shaping Positive Store Culture today?
Omni‑channel integration, AI‑driven inventory management, smart shelf IoT, sustainable merchandising, and inclusive hiring practices are reshaping the retail landscape. Companies that adopt these trends attract top talent and improve customer loyalty.

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