Provide A Positive Customer Service Experience Jobs in USA

615,946 open positions · Updated daily

Looking for Provide A Positive Customer Service Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the USA area.

Managing Counsel, Commercial Contracts

Company: AlphaSense

Location: USA

Posted Sep 30, 2024

AlphaSense is a company that provides market intelligence and search built on proven AI, with a universe of public and private content. They are looking for a Managing Counsel of Commercial Contracts to join their legal team, with a focus on drafting, reviewing, and negotiating commercial contracts.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Sep 30, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that values diversity, inclusivity, and customer experience. The role involves working from home, providing customer service, and resolving routine problems. The company offers a range of benefits, including paid training, performance-based incentives, and a comprehensive employee assistance program.

Senior Engineering Manager

Company: ReifyHealth

Location: USA

Posted Sep 30, 2024

OneStudyTeam is a company that specializes in speeding up clinical trials and improving patient outcomes. They offer a cloud-based platform that enables research sites, sponsors, and stakeholders to work together more effectively. The company is trusted by large biopharmaceutical companies and is available in over 100 countries.

Senior Solutions Engineer

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The Solutions Engineering team enables Grafana Labs' growth by educating customers and sharing technical expertise. A Solutions Engineer is responsible for technical engagement, product presentations, and communication with customers and internal teams.

Customer Support Specialist

Company: Immersive Labs

Location: USA

Posted Sep 30, 2024

Immersive Labs is a cybersecurity company that provides a SaaS platform for continuous assessment and improvement of cyber capabilities. They are looking for a Customer Support Analyst to join their team, with a focus on providing best-in-class customer service and helping organizations optimize their cyber workforce.

OKTA Lead Security Engineer

Company: Solventum

Location: USA

Posted Sep 30, 2024

The job description is for a Lead Security Engineer position at Solventum, a new company that enables better, smarter, and safer healthcare. The role involves designing, supporting, and upgrading enterprise Identity and Access Management technologies. The company offers competitive pay, benefits, and programs to support employees' wellbeing.

Project Manager – Consumer SaaS Applications

Company: Bullpen Talent

Location: USA

Posted Sep 30, 2024

The job posting is looking for an experienced Project Manager with 10-15 years of experience to lead complex tech projects in a fast-paced startup environment. The ideal candidate will have a deep understanding of SaaS applications, Agile methodologies, and experience in driving cross-functional teams towards successful product launches.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Sep 30, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners. The company offers a fully remote position with a competitive salary, benefits, and opportunities for professional development.

Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

The job posting is for a Technical Customer Service Advisor role that allows work from home. The job requires customer service experience, strong computer knowledge, and excellent communication skills. The company offers a competitive salary, health benefits, and accelerated career opportunities.

Senior Solutions Engineer

Company: Coder

Location: USA

Posted Sep 30, 2024

Coder is looking for a Senior Solutions Engineer to partner with enterprise account managers, customer success, and product teams to build an ecosystem of technology partners. The role involves winning the hearts and minds of technical champions, crafting MVPs of integrated solutions, and delivering compelling demonstrations of Coder's capabilities.

Call Center Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Freelance New & Politics Writers

Company: GAMURS Group

Location: USA

Posted Sep 30, 2024

The Mary Sue is seeking freelance writers to cover breaking news in the political sphere with a feminist lens. The ideal candidate is a feminist with a knack for finding unique angles, can write quickly and accurately, and is comfortable with breaking news, especially in the LGBTQ+ community, race, and representation.

Frequently Asked Questions

What are typical salary ranges for Provide A Positive Customer Service Experience roles by seniority?
Entry‑level specialists typically earn $45k‑$60k; mid‑level roles range $60k‑$80k; senior positions $80k‑$110k; and director‑level roles can reach $110k‑$140k, with adjustments for location and technical stack.
What skills and certifications are required for these positions?
Core skills include proficiency with Zendesk, ServiceNow, Intercom, and Salesforce Service Cloud; understanding CSAT, NPS, and SLA metrics; data analysis in Excel or SQL; strong communication and empathy. Certifications such as Zendesk Certified Administrator, Salesforce Service Cloud Specialist, and Certified Customer Service Professional (CCSP) are highly valued.
Is remote work available for Provide A Positive Customer Service Experience roles?
Many companies offer full remote, hybrid, or on‑site options. Because customer support often requires 24/7 coverage, remote arrangements frequently include rotating shifts to serve global markets.
What career progression paths exist within this field?
Typical progression: Customer Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of Customer Experience → VP of Customer Experience. Advancement depends on mastering cross‑functional tools, process improvement, and metrics‑driven impact.
What industry trends are shaping Provide A Positive Customer Service Experience?
Trends include AI‑driven chatbots and predictive churn analytics, integration of customer journey platforms, emphasis on self‑service knowledge bases, and real‑time sentiment dashboards. Companies are investing in proactive support and customer success to differentiate in competitive markets.

Related Pages