Provide A Positive Customer Service Experience Jobs
1,889,638 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in SAP CPI, strong communication skills, and experience with configuration management. Candidates must hold a bachelor's degree and demonstrate analytical abilities, defect resolution skills, and end-to-end project experience.
Business Transformation Consultant
Company: IBM
Location: Dublin, IE
Posted Dec 15, 2025
This job posting seeks a Business Change and Training Consultant to lead transformation initiatives, manage stakeholder engagement, and deliver training programs for a major client's digital transformation efforts. The role emphasizes change management, training strategy, and collaboration with cross-functional teams to ensure successful adoption of new systems.
Technical Support Professional
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 15, 2025
IBM's Technical Support Professional role emphasizes innovation, career growth, and technical expertise. It requires strong communication, problem-solving, and collaboration skills, with opportunities for professional development in cloud and software solutions.
Content Manager 8 Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a role in technical support for IBM Content Manager 8, emphasizing collaboration, problem-solving, and customer satisfaction. It outlines responsibilities, required skills, and the opportunity to work with cutting-edge technologies while contributing to global support teams.
Application Developer-Experience Front End
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting, emphasizing long-term client relationships, global collaboration, and innovation in hybrid cloud and AI solutions. It outlines responsibilities involving software development, technical expertise, and working within IBM's delivery centers to drive technological adoption. The role requires advanced technical skills and experience with tools like ReactJS, TypeScript, and Java, while also valuing interpersonal skills and problem-solving abilities.
Package Specialist-SAP SCM MM
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technical expertise.
Project Manager-ADM
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on leading SAP projects with expertise in technical implementation, project management, and team leadership. It requires a bachelor's degree, specific technical skills, and experience in managing client relationships and project deliverables.
SAP HANA ABAP Developer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on long-term client relationships and collaboration across industries. It highlights opportunities to work on hybrid cloud and AI initiatives with innovative companies, emphasizing technical expertise in ABAP, HANA, and DevOps tools. The role involves delivering solutions through IBM's global delivery centers and requires specific educational and technical qualifications.
Tester/Validation Analyst - Change Management
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI advancements, and technical expertise in testing tools. The role emphasizes impactful work with strategic partners and robust technology platforms.
Site Reliability Engineering Level 2 GCP and Azure
Company: IBM
Location: Mexico City, MX
Posted Dec 15, 2025
The job description outlines SRE responsibilities for ensuring cloud application availability, requiring expertise in GCP/Azure, observability tools, automation, and collaboration with teams. It emphasizes reliability, system scaling, and documentation of best practices.
Data Engineer-Data Integration
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a Data Engineer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and career growth opportunities. Responsibilities include ETL support, problem-solving, and data governance, with qualifications focusing on technical expertise and cloud platforms.
Collections Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a job role for an Accounts Receivable Collections Specialist, outlining responsibilities such as handling customer transactions, credit management, and dispute resolution. It emphasizes technical skills, teamwork, and meeting business metrics while balancing routine tasks with opportunities to solve complex problems. The role requires experience in finance, ERP systems, and customer relationship management.