Provide A Positive Customer Service Experience Jobs
1,889,638 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Solution Architect-Data Platforms
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description highlights a leadership role in data engineering within IBM Consulting, emphasizing global collaboration, technical expertise in cloud and AI technologies, and leadership in managing complex projects. It outlines requirements for experience in data warehousing, cloud platforms, and team management, positioning the role as impactful and innovative.
Security Consultant - SIEM Admin L2
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This text describes a career opportunity at IBM Consulting focusing on security roles with emphasis on collaboration, innovation, and professional growth. It outlines responsibilities involving SOC processes, security threat management, and technical expertise in SIEM tools. The role requires a bachelor's degree, 3+ years of SIEM experience, and preferred certifications, while highlighting a culture of curiosity and impactful problem-solving.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Giza, EG
Posted Dec 15, 2025
This job description outlines a SAP FICO Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to impact businesses through technical expertise and strategic partnerships.
Delivery Manager Global Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
The text describes a Procurement Delivery Manager role with responsibilities including team management, value alignment, development planning, stakeholder collaboration, and compliance. It outlines required education, technical expertise, and key skills such as leadership, communication, and strategic thinking.
SAPコンサルタント・FIコンサルタント
Company: IBM
Location: Tokyo, JP
Posted Dec 15, 2025
This job description highlights opportunities for career growth at IBM through collaboration with clients, technological innovation, and professional development. It emphasizes roles in consulting, development leadership, and expertise in SAP systems, with a focus on delivering impactful solutions and advancing business transformation.
SOC Platform Engineer L3
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovative solutions. It outlines responsibilities in security operations, required education, and technical expertise, presenting the role as growth-oriented with opportunities for impact.
Software Engineer - DBaaS Serverless
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves developing cloud-native solutions for IBM's Astra DB platform, requiring expertise in Kubernetes and cloud infrastructure. The team emphasizes innovation and growth opportunities within a collaborative environment.
Senior Security Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
HashiCorp's job posting outlines their focus on infrastructure solutions and security for cloud environments. The role requires a Product Security Engineer with expertise in secure development practices, threat modeling, and cloud security. Responsibilities include designing secure architectures, conducting security assessments, and collaborating with R&D teams. The position emphasizes experience with cloud platforms and security tools, with a preference for candidates with advanced degrees and specific technical skills.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP and mobility platforms, and requirements for experience in enterprise mobility architecture and application development.
Business Transformation Consultant-Manufacturing
Company: IBM
Location: Hsinchu, TW
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on business transformation through technology, collaboration with global clients, and leveraging hybrid cloud and AI solutions. The role emphasizes strategic partnerships, technical expertise, and continuous communication to deliver impactful results for innovative companies.
Infrastructure Specialist-AWS DevOps
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 15, 2025
This job description outlines a role in IBM's consulting delivery centers focusing on IT infrastructure, AWS cloud services, and technical expertise. It lists required and preferred qualifications including education, programming languages, cloud tools, and collaboration skills for a senior technical position.
Quality Engineer-Middleware
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
This job description outlines the responsibilities of an ETL Developer, including designing and maintaining data processes, collaborating with teams, and ensuring data quality. It emphasizes technical skills in SQL and ETL tools, with a focus on supporting data-driven decision-making across the organization.