Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Senior Account Executive

Company: Typeform

Location: USA

Posted Dec 13, 2025

Typeform is seeking a Senior Account Executive to drive outbound sales growth in a scaling company. The role involves building relationships, executing outbound strategies, and contributing to enterprise growth with competitive compensation and transparent pay structures.

Senior Supply Chain Strategist

Company: Red Cell Partners

Location: USA

Posted Dec 13, 2025

Vantive Technology seeks a supply chain expert to join their preseed startup, focusing on scenario planning and predictive modeling for supply chains. The role involves client engagement, cross-functional collaboration, and offers potential full-time conversion.

Staff Software Engineer - iOS Platform

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job posting highlights an iOS developer role at Airbnb, focusing on enhancing productivity through frameworks and tools. The position emphasizes innovation, collaboration, and company-wide impact, with a commitment to diversity and inclusion.

Account Executive - Product Sales (BaaS)

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a skilled Account Executive BaaS to drive growth of their financial platform, focusing on customer relationships and product expertise. The role involves collaboration across teams and requires 7+ years of experience in tech or payments.

Senior Software Engineer - Quora, Ads

Company: Quora

Location: USA

Posted Dec 13, 2025

Quora seeks an engineer to join their Ads team, focusing on data-driven ad platforms. The role involves building scalable systems for advertisers, with benefits like remote work and competitive salaries. The company emphasizes diversity, innovation, and global impact through its mission to grow collective intelligence.

Senior Data Analyst (GTM)

Company: Typeform

Location: UK

Posted Dec 13, 2025

This job posting highlights a Senior Data Analyst role focused on transforming Paid Media data into operational impact, with strategic goals like reducing LTVCAC ratio and optimizing CAC efficiency. The position requires expertise in analytics, AB testing, and data-driven decision-making, emphasizing high-visibility work with direct influence on strategic targets.

Sr. Manager - Sales Operations

Company: Databricks

Location: USA

Posted Dec 13, 2025

This job description highlights a leadership role in transforming sales operations with global impact, requiring experience in automation and managing distributed teams. It emphasizes growth opportunities and strategic influence across multiple functions.

Data Migration Specialist

Company: Buildout

Location: USA

Posted Dec 13, 2025

Buildout is a CRE software company that empowers brokers and investors through techenabled solutions. The job posting highlights a Data Migration Specialist role with responsibilities including data cleanup, customer collaboration, and ensuring successful implementations. The position offers competitive compensation, remote flexibility, and comprehensive benefits, emphasizing a supportive and innovative work environment.

Principal - Automation Engineer

Company: Kraken

Location: USA

Posted Dec 13, 2025

Kraken promotes crypto adoption with a mission-driven team, offering automation roles and emphasizing global inclusion and security. The company highlights its worldclass expertise, diverse culture, and commitment to financial freedom through innovative products and operational excellence.

Senior Lead - Programs and Partnerships

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This text describes Airbnborg's mission to provide temporary housing during crises through global partnerships and programs. It outlines the role of a Senior Lead Programs & Partnerships position, emphasizing strategic leadership, team building, and cross-functional collaboration to scale impact. The organization also highlights its commitment to inclusion and disability accessibility in the hiring process.

Sales Strategy & Operations Analyst - Platform Sales

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a Sales Strategy and Operations Data Analyst to drive growth and operational efficiency, emphasizing analytical skills and collaboration with cross-functional teams.

Senior Competitive Intelligence Analyst - Value Selling

Company: HubSpot

Location: USA

Posted Dec 13, 2025

This job posting seeks a senior competitive analyst for HubSpot's growing organization, emphasizing cross-functional collaboration, competitive strategy development, and impactful analysis. The role includes responsibilities like market opportunity identification, AI strategy analysis, and content creation for sales enablement. Compensation ranges from $144,000 to $216,000 with equity options, benefits, and a focus on transparent, fair practices.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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