Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

VP of Sales, (Ad-tech/DSP/SSP/CTV exp required)

Company: Pixalate, Inc.

Location: EMEA

Posted Dec 10, 2025

Pixalate seeks a VP of Sales EMEA to drive growth and partnerships in AdTech. The role involves strategic deals and leveraging their fraud protection platform, offering competitive benefits and flexible work.

Senior Software Engineer - Experimentation Infrastructure

Company: Airbnb

Location: USA

Posted Dec 10, 2025

This job description outlines a software engineering role at Airbnb's Experimentation team, focusing on building infrastructure for experimentation platforms and feature flagging systems. The position requires experience with JVM languages, OOP design, and collaboration across teams. It emphasizes remote eligibility with potential in-office requirements and includes details about inclusion commitments.

Compliance Consultant - Enhanced Consulting Services

Company: Comply

Location: USA

Posted Dec 10, 2025

Comply seeks an Enhanced Compliance Consultant to support investment advisory firms, with responsibilities including regulatory reviews, client communication, and product development. The role offers a salary range of $88,000–$121,000 and emphasizes compliance expertise and analytical skills.

Gen AI Engineer

Company: ArangoDB

Location: Europe

Posted Dec 10, 2025

ArangoDB is seeking a Gen AI Engineer to contribute to their mission of simplifying complex data work. The role involves developing AI capabilities, building solutions for GenAI use cases, and integrating LLMs. The company emphasizes a diverse, inclusive culture with global opportunities and a focus on innovation in data platforms.

Head of Controllership

Company: Welltech

Location: Spain

Posted Dec 10, 2025

Welltech promotes itself as a global health innovation leader with mission-driven goals and a thriving culture. The text highlights job opportunities for a finance controller role, emphasizing impact on global health and professional growth.

Client Operations Specialist - Enterprise

Company: Optiv

Location: USA

Posted Dec 10, 2025

This job description outlines a Client Operations Specialist role involving sales support, CRM system usage, and remote work opportunities. It highlights responsibilities like generating quotes, client communication, and collaboration with teams, while emphasizing company benefits such as professional development and remote work flexibility.

Principal Application Security Consultant

Company: GuidePoint Security

Location: USA

Posted Dec 10, 2025

This text describes a job opportunity for an Application Security Consultant at GuidePoint Security, highlighting responsibilities such as conducting security assessments, providing remediation guidance, and contributing to marketing initiatives. It emphasizes the company's commitment to evolving security offerings and the candidate's role in solving complex problems while advancing their skills in the information security industry.

Director of Accounting

Company: Allium

Location: USA

Posted Dec 10, 2025

Allium addresses blockchain data challenges by providing scalable solutions for analysts and engineers, inspired by Bloomberg and Google's data organization models. The company aims to standardize blockchain data across 100+ chains and is hiring for key roles to support its growth and compliance efforts.

Lifecycle Marketing Manager

Company: Jane App

Location: Canada

Posted Dec 10, 2025

Jane seeks a Lifecycle Marketing Manager to enhance customer journeys and drive growth. The role emphasizes impact, collaboration, and innovation in a high-growth SaaS environment with competitive compensation and benefits.

People and Culture Global Portfolio Manager

Company: Paula's Choice Skincare

Location: USA

Posted Dec 10, 2025

This job description outlines the role of a Global Portfolio Manager at Paula's Choice, focusing on leading People & Culture initiatives, strategic project management, and cross-functional collaboration. It details responsibilities, required experience, and salary expectations.

Audio Designer

Company: Canva

Location: Australia

Posted Dec 10, 2025

Canva's audio content role offers collaboration, innovation, and benefits like equity, flexible leave, and a supportive work environment.

Product Manager

Company: Conduit

Location: Remote

Posted Dec 10, 2025

Conduit's cloud platform addresses Ethereum scalability challenges through rollup technology, showcasing rapid growth, $37M Series A funding, and an elite team. The company seeks a Product Manager to drive enterprise-grade crypto infrastructure innovation.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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